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Cloudeight InfoAve Premium Issue #716 Volume 14 Number 37 June 30, 2017 Dear Friends. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your membership and support very much! ![]() Happy Fourth of July Weekend! Happy Canada Day! This is 4th of July weekend here in the USA and our Canadian friends celebrate their country's 150th birthday on July 1. Since this is a major holiday weekend, this is a review edition of InfoAve Premium. In this edition, we feature some of our - as well as your - favorite questions & answers and tips and tricks. Publishing a review edition on major holiday weekends gives us time to spend with family and friends and enjoy the holiday too. So to all of you in the USA, have a happy & safe 4th of July weekend. To those of you in Canada... Happy Canada Day! And to those of you in other places around the world we hope you have a great weekend. We'll be back next Friday with an all-new edition of InfoAve Premium. We hope you enjoy this review edition. ![]() New Cloudeight Stationery for Thunderbird! We are pleased to introduce two new collections of Cloudeight Stationery for Thunderbird. One created especially for the 4th of July weekend - or anytime you're feeling patriotic - and the other celebrating our long-time mascot, Cloudie. If you're using Thunderbird, you'll love using our two new collections of Thunderbird stationery: Celebrate - Cloudeight Stationery for the 4th of July. Preview and/or download our new Celebrate 4th of July stationery collection here. Fun With Cloudie - Cloudeight Stationery celebrating our mascot, Cloudie - it's just plain fun! Preview and/or download our Fun With Cloudie Stationery collection here. If you don't have Thunderbird email program installed and would like us to install it and set it up for you, please see this page. ![]()
Our special
4th of July
Blowout Special is under way! We're offering this one-time only
chance for you to get 4 Cloudeight Direct Computer Care Repair Keys for
just $94. This is the lowest price ever and the only chance you'll get to
take advantage of this crazy low price. And... these keys are
transferable. That means you can share them with your friends or family
members... or keep them all for yourself.
Learn more about our
Cloudeight Direct Computer Care Repair Keys and/or get yours here. ![]() Here are some important links for you:
![]() ![]() A comment from Janet Thank you Darcy for getting my very slow, but new computer to a place where it's now lightening fast, in fact I can't believe how fast it is. (Actually, you moved very fast as well, my eyes could hardly keep up with what you were doing!! Thank you for going the extra mile and getting up so early to accommodate the time difference between you and me here in Australia. Once again a great big thanks - I'm thrilled. A comment from Pat My Thunderbird account is working....thank to Darcy! It looks like it will be fairly easy to understand. Darcy also made changes on my new computer so that now it looks more like it should, and will probably function more efficiently. It is amazing to watch how fast she can work and get THINGS DONE! Thankfully, she got rid of McAfee and put Emsisoft on there. Wonderful to have someone you can trust to make all these changes and make everything work better. Keep up the good work, Darcy and TC! We need you and appreciate what you do for so many! A comment from Janice Yesterday, after not being able to connect on Monday, I was able to connect my failing computer with TC. It took a long time with emails back and forth from \ this old computer before we finally got started. Anyway, TC was very patient and helpful, and spent far more time than I expected. He was able to fix a few things, but the major problem is my hard drive which is certain to fail shortly, and which cannot be fixed except in person. (I do wish he could come by!) He offered good advice which I will follow and do something before the thing finally dies. We all are so lucky, those of us who have been fortunate enough to become acquainted with C8, to have TC and Darcy to inform us of things we need to know about computers, to answer our questions, and to just be there when we need to know something from those whom we KNOW we can trust. So....Thanks to TC and Darcy! The best in the business!! A comment from Carol Passing a rave review for TC's assistance with my new PC. I restored my files incorrectly from an external drive and what a mess! TC patiently gave me instructions to reset my PC, reload Windows 10 and restore my files correctly. I could not be happier! I would never have had the courage to wipe out my PC without Cloudeight support behind me. Truly, I can't thank you enough. A comment from David Darcy, Thank you for fixing my PC. I knew it had a lot of problems, but you were professional and efficient and got them all fixed in the blink of an eye. I have been telling my friends about you since the day you worked on my computer. The price for your service is lower than any I've seen, but your service is better than any I've ever used. Kudos to you and Cloudeight for offering this service. David L. Thanks so much to Janet, Pat, Janice, Carol, David, and everyone who has taken time to write to us. And thanks all those who used our Cloudeight Direct Computer Care services . And a thank you also, to all who have helped us with your donations and those who have shared our site with friends. TC & EB ![]() Don't forget! Our Special 4th of July Sale is going on now! Our
4th of July
Blowout Special is under way! We're offering this one-time only
chance for you to get 4 Cloudeight Direct Computer Care Repair Keys for
just $94. This is the lowest price ever and the only chance you'll get to
take advantage of this crazy low price. And... these keys are
transferable. That means you can share them with your friends or family
members... or keep them all for yourself.
Learn more about our
Cloudeight Direct Computer Care Repair Keys and/or get yours here. ![]() ![]() Pat wants to know if this might be a scam I just had a call from someone about my computer.....I told him I was not going to fall for his scam....he said, "No mam this is not a scam, I can give you the address of your computer" . He then told me my name and address. Said I had files on my computer. something about micro error, He wanted me to go the computer and he could show me the files. He said he had been trying to let me know for two weeks, and that is about how long I have had problems! I told him I had had an expert checking my computer yesterday and he found no files. I hung up! Hope I did the right thing. He offered to give me his license number, etc..... Our answer HI Pat. You did the right thing - hang up immediately! Don't ask them questions, don't answer their questions. Just hang up. No one from Microsoft is ever going to call you to say something like this, nor is any legit software or computer repair firm going to call you and tell you that you have a problem. These kinds of calls are ALWAYS scams. These kinds of scams can also happen to you online... where scammers try to get you to call them. To learn how to recognize and avoid these online scams please read this Cloudeight article.
Paul
wants to know what do to if Windows 10 won't boot Windows 10 has the Windows Recovery Environment
(Windows RE), which gives you essential tools for troubleshooting issues
and repairing startup problems. After two unsuccessful startups, Windows 10
should automatically boot up the third time to Windows 10 RE (Recovery
Environment) Advanced Options menu. If it doesn’t you can also restart
your computer while holding down the Shift key to bring up the Advanced
Options menu. We have had several people use the option of holding down
the Shift key while starting their computers report to us it worked
flawlessly for them. You can also start Windows RE from a Windows 10
installation DVD or USB, from a recovery drive (which you can make
yourself —
see this page), or from the recovery partition on a device, if
that option is available. When you are having problems starting up Windows
10 or if you want to do troubleshooting, System Restore, etc., you can
open the Advanced Options menu manually by restarting your computer while
holding down the Shift key. The initial Choose An Option menu allows you to
click Continue to start Windows without taking any further action. This is
the option to choose if your system automatically booted into Windows RE
(Recovery Environment) because of a minor issue that doesn’t need repair.
If you click “Troubleshoot” in the Choose an Option Menu, you’ll see
options similar to those below:
If you click on Advanced Options (above), you’ll
see the following menu:
The options above explained…
Allows you to choose a restore point created
earlier and restore the system configuration. System Image Recovery Replaces everything on the computer with a system
image created using the Windows Backup utility from Windows 7 or later.
(This utility is available in the Control Panel, Startup Repair If you choose this option, Windows attempts to
diagnose and automatically correct common boot problems. Command Prompt Opens an administrative command prompt, where you
can use command-line tools. UEFI Firmware Settings Allows you to change startup settings such as
boot order and Secure Boot. On an older PC with a legacy BIOS, this option
leads to the Startup Settings menu instead. That's about the entire enchilada, Paul. It might
be helpful to print this out and keep it near your computer ... just in
case!
Linda cannot log in to her Windows
account after an upgrade
One Year
Emsisoft License With FREE Installation & Set-up
The following article
was written by and is provided courtesy of our friends at Emsisoft. We
thought you’d be interested to know that another ransomware attack has
been launched worldwide. Those of you who are using Emsisoft are protected
from this and other virulent ransomware and malware. Here’s the article
from Emsisoft. We want you to be in the know! ALERT: Global Petya ransomware attack
under way
Following the high profile WannaCry attack merely
a month ago, we have detected another ransomware outbreak that is
spreading rapidly across the globe. It appears to be a new variant of the
known Petya ransomware, also known as Petna, and it has already affected
many high profile companies and government institutions across Europe and
currently shows no sign of slowing down. The cyber attack takes advantage of the same NSA
exploits that Wannacry ransomware used to gain access to systems
worldwide, yet Petya does not exhibit the same security holes and is
therefore less likely to be stopped as easily. Emsisoft’s commitment to providing class-leading
ransomware protection is paying off for our customers: licensed customers
of Emsisoft Anti-Malware or Emsisoft Internet Security are protected from
this latest outbreak. Thanks to our Behavior Blocker technology with
Anti-Ransomware layer, which does not rely on malware signatures but
instead detects suspicious software behavior, the exploit is detected
before it can encrypt any files…
…We at Emsisoft consider ransomware the biggest
threat and will continue our commitment to provide our customers with the
best possible malware protection.
Is Your Computer Protected by Emsisoft? If you don’t have Emsisoft why not? With our
special pricing + free installation and configuration, there’s no better
time to switch to Emsisoft.
Take advantage of our Emsisoft + Free Installation special right now.
Our Emsisoft with free installation & configuration package includes
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Learn more here.
Windows Hotkey Combos Make Launching Your
Favorite Programs Easy Do you have several programs you use every day?
Instead of clicking on the start menu or a desktop or taskbar shortcut to
open those programs, why not create a hotkey combination to open them?
It’s really easy to do. Let’s get started using Hotkey combinations: I use Thunderbird every day. I have a shortcut on
my taskbar and on my start menu for it. It’s nice having a shortcut on the
taskbar because it’s always right where I can see it. However, you can
only add so many shortcuts to your taskbar before you can’t see all your
shortcuts. So rather than taking up taskbar space with
another icon, I decided to create a hotkey shortcut to open Thunderbird.
It’s really easy to do. I thought a good hotkey combination to open
Thunderbird would be CTRL+ALT+T . T being for Thunderbird – I’m so smart. So all I had to do was open Thunderbird’s
Properties dialog . You can do this for any program by right-clicking its
shortcut or right-clicking on the program’s executable file — and then
clicking on “Properties”. Once you have the Properties window open, click
anywhere inside the shortcut key box:
… and type in your desired Hotkey combination.
When you click “Apply” “OK”, you do, you may see
this:
If you do see this dialog, no worries mate, just
press “Continue” and your Hotkey combo for that program will be saved. Now all I have to do to open Thunderbird is press
CTRL+ALT+T . Pretty cool. Here’s more info on how to create Hotkey combos
for your favorite programs: If you hold the CTRL key and type a letter,
number, or Function Key, Windows will automatically add the ALT key to the
combination If you hold the ALT key and type a letter,
number, or Function Key, Windows will automatically add the CTRL key to
the combination You can use the CTRL, ALT, and/or SHIFT keys in
combination with a letter, number, or Function Key If you try to use a Hotkey combination that
you’ve already used, Windows will detect it. You can’t use the same Hotkey
combo more than once. I created Hotkey combos for Notepad CTRL+ALT+N
And Chrome CTRL+ALT+C And Firefox CTRL+ALT+F I know I can remember my four Hotkey combos
because I’ve made them easy to remember. And I’ll use them almost every
day! T=Thunderbird N=Notepad C=Chrome F=Firefox Windows Hotkey Combinations: Simple. Easy. Handy.
Maybe Windows Hotkey combos will make life easier for you too!
Controlling the Zebra
Do You Have 32-bit or 64-bit Windows? If you're not sure if you're running 64-bit or
32-bit Windows, here's a really quick way to find out:
There's always more than one way to do things in
Windows. Here are more ways to find out if you're using 32-bit or 64-bit
Windows. 1. Hold down the Windows key and tap the R
key. 2. Type MSINFO32 into the run box and press
Enter. Another way to find it, is to Open Control panel,
change the view to "Large icons" and click on "System". Also, if your computer has C: \ Program Files and
C: \ Program Files(X86) it's 64-bit; it just has Program Files, it's
32-bit. Now you know a bunch of ways to find out if
you're running 32-bit or 64-bit Windows.
Our special
4th of July
Blowout Special is under way! We're offering this one-time only
chance for you to get 4 Cloudeight Direct Computer Care Repair Keys for
just $94. This is the lowest price ever and the only chance you'll get to
take advantage of this crazy low price. And... these keys are
transferable. That means you can share them with your friends or family
members... or keep them all for yourself.
Learn more about our
Cloudeight Direct Computer Care Repair Keys and/or get yours here.
Otis
One Word Essays Thanks to our friend Bill V. for this site of
the week. It is amusing, poignant, thought-provoking and beautiful.
There is something here for everyone and everyone will enjoy these
photographs. (Yes, EB? No they're not really one word essays...they
are captioned photographs which tell a story or provoke a thought.
Yes, they can call them essays! Will you please quit interrupting me?
Ouch!) COMPANIONSHIP
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These
products and services are recommended and endorsed by Cloudeight:
Emsisoft
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Reg
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Cloudeight
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And for computer repair, you can't beat our remote repair service. You
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Thunderbird
Email Setup - we'll set up Thunderbird for you - works great
with Windows 7, Windows 8 and Windows 10. Get the
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Windows
10
Customization - Make Windows 10 look and work the way you
want it to. Get
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Thanks so much for your support and for being a Premium subscriber.
Happy 4th of July Weekend to all our friends in the
USA. Happy Canada Day to all our Canadian friends. And to all our friends in
other countries around the globe... have a really great weekend! Darcy & TC DISCLAIMER ABOUT THE TIPS
& SOFTWARE RECOMMENDED IN THIS NEWSLETTER-- PLUS OTHER
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