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Cloudeight InfoAve Premium
Issue #716
Volume 14  Number 37
June 30, 2017

Dear Friends.

Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your membership and support very much!

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Happy Fourth of July Weekend! Happy Canada Day!

This is 4th of July weekend here in the USA and our Canadian friends celebrate their country's 150th birthday on July 1.

Since this is a major holiday weekend, this is a review edition of InfoAve Premium. In this edition, we feature some of our - as well as your - favorite questions & answers and tips and tricks. Publishing a review edition on major holiday weekends gives us time to spend with family and friends and enjoy the holiday too. So to all of you in the USA, have a happy & safe 4th of July weekend. To those of you in Canada... Happy Canada Day! And to those of you in other places around the world we hope you have a great weekend. We'll be back next Friday with an all-new edition of InfoAve Premium. We hope you enjoy this review edition.

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New Cloudeight Stationery for Thunderbird!

We are pleased to introduce two new collections of Cloudeight Stationery for Thunderbird.  One created especially for the 4th of July weekend - or anytime you're feeling patriotic - and the other celebrating our long-time mascot, Cloudie.

If you're using Thunderbird, you'll love using our two new collections of Thunderbird stationery:

Celebrate - Cloudeight Stationery for the 4th of July. Preview and/or download our new Celebrate 4th of July stationery collection here.

Fun With Cloudie - Cloudeight Stationery celebrating our mascot, Cloudie - it's just plain fun! Preview and/or download our Fun With Cloudie Stationery collection here.

If you don't have Thunderbird email program installed and would like us to install it and set it up for you, please see this page.

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Cloudeight 4th of July Sale!

Summer is our slow season. So, what does that mean? That means YOU get a deal!

Our special 4th of July Blowout Special is under way! We're offering this one-time only chance for you to get 4 Cloudeight Direct Computer Care Repair Keys for just $94. This is the lowest price ever and the only chance you'll get to take advantage of this crazy low price.  And... these keys are transferable. That means you can share them with your friends or family members... or keep them all for yourself.

Our Cloudeight Direct Computer Care Repair Keys never expire... they're good until you use them. Now, during our 4th of July Blowout Sale - you can get 4 transferable Cloudeight Direct Computer Care Repair Keys for just $94.

Learn more about our Cloudeight Direct Computer Care Repair Keys and/or get yours here.

This special offer is available through July 4, 2017 only - and prices will never be lower! Get yours NOW!

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Here are some important links for you:

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A comment from Janet
Thank you Darcy for getting my very slow, but new computer to a place where it's now lightening fast, in fact I can't believe how fast it is. (Actually, you moved very fast as well, my eyes could hardly keep up with what you were doing!! Thank you for going the extra mile and getting up so early to accommodate the time difference between you and me here in Australia. Once again a great big thanks - I'm thrilled.

A comment from Pat
My Thunderbird account is working....thank to Darcy! It looks like it will be fairly easy to understand. Darcy also made changes on my new computer so that now it looks more like it should, and will probably function more efficiently. It is amazing to watch how fast she can work and get THINGS DONE! Thankfully, she got rid of McAfee and put Emsisoft on there. Wonderful to have someone you can trust to make all these changes and make everything work better. Keep up the good work, Darcy and TC! We need you and appreciate what you do for so many!

A comment from Janice
Yesterday, after not being able to connect on Monday, I was able to connect my failing computer with TC. It took a long time with emails back and forth from \ this old computer before we finally got started. Anyway, TC was very patient and helpful, and spent far more time than I expected. He was able to fix a few things, but the major problem is my hard drive which is certain to fail shortly, and which cannot be fixed except in person. (I do wish he could come by!) He offered good advice which I will follow and do something before the thing finally dies.

We all are so lucky, those of us who have been fortunate enough to become acquainted with C8, to have TC and Darcy to inform us of things we need to know about computers, to answer our questions, and to just be there when we need to know something from those whom we KNOW we can trust. So....Thanks to TC and Darcy! The best in the business!!

A comment from Carol
Passing a rave review for TC's assistance with my new PC. I restored my files incorrectly from an external drive and what a mess! TC patiently gave me instructions to reset my PC, reload Windows 10 and restore my files correctly. I could not be happier! I would never have had the courage to wipe out my PC without Cloudeight support behind me. Truly, I can't thank you enough.

A comment from David
Darcy, Thank you for fixing my PC. I knew it had a lot of problems, but you were professional and efficient and got them all fixed in the blink of an eye. I have been telling my friends about you since the day you worked on my computer. The price for your service is lower than any I've seen, but your service is better than any I've ever used. Kudos to you and Cloudeight for offering this service. David L.

Thanks so much to Janet, Pat, Janice, Carol, David, and everyone who has taken time to write to us. And thanks all those who used our Cloudeight Direct Computer Care services . And a thank you also, to all who have helped us with your donations and those who have shared our site with friends.  TC & EB

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Don't forget! Our Special 4th of July Sale is going on now!

Our  4th of July Blowout Special is under way!  We're offering this one-time only chance for you to get 4 Cloudeight Direct Computer Care Repair Keys for just $94. This is the lowest price ever and the only chance you'll get to take advantage of this crazy low price.  And... these keys are transferable. That means you can share them with your friends or family members... or keep them all for yourself.

Our Cloudeight Direct Computer Care Repair Keys never expire... they're good until you use them. Now, during our 4th of July Blowout Sale - you can get 4 transferable Cloudeight Direct Computer Care Repair Keys for just $94.

Learn more about our Cloudeight Direct Computer Care Repair Keys and/or get yours here.

This special offer is available through July 4, 2017 only - and prices will never be lower! Get yours NOW!

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Pat wants to know if this might be a scam
I just had a call from someone about my computer.....I told him I was not going to fall for his scam....he said, "No mam this is not a scam, I can give you the address of your computer" . He then told me my name and address. Said I had files on my computer. something about micro error, He wanted me to go the computer and he could show me the files. He said he had been trying to let me know for two weeks, and that is about how long I have had problems! I told him I had had an expert checking my computer yesterday and he found no files. I hung up! Hope I did the right thing. He offered to give me his license number, etc.....

Our answer
HI Pat. You did the right thing - hang up immediately! Don't ask them questions, don't answer their questions. Just hang up. No one from Microsoft is ever going to call you to say something like this, nor is any legit software or computer repair firm going to call you and tell you that you have a problem. These kinds of calls are ALWAYS scams.

These kinds of scams can also happen to you online... where scammers try to get you to call them. To learn how to recognize and avoid these online scams please read this Cloudeight article.

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Paul wants to know what do to if Windows 10 won't boot
After an upgrade last week, I waited for over 2 hours for my computer to reboot. This morning, again, I had to wait over two hours for my computer to boot. I followed your advice and did a reset back to the previous version of Windows 10 and now everything seems to be working and booting up fine. My question is what advice do you have for us if a Windows 10 computer won't boot at all? Is there anything we can do to prepare for this? Any advice you can give us. After this last week, I want to make sure I know what to do if Windows 10 won't boot up at all. What do you say?

Our answer
Hi Paul. There are a number of things you can do to protect yourself from that eventuality. We'll try to cover them all for you here.

Windows 10 has the Windows Recovery Environment (Windows RE), which gives you essential tools for troubleshooting issues and repairing startup problems.

After two unsuccessful startups, Windows 10 should automatically boot up the third time to Windows 10 RE (Recovery Environment) Advanced Options menu. If it doesn’t you can also restart your computer while holding down the Shift key to bring up the Advanced Options menu. We have had several people use the option of holding down the Shift key while starting their computers report to us it worked flawlessly for them.

You can also start Windows RE from a Windows 10 installation DVD or USB, from a recovery drive (which you can make yourself — see this page), or from the recovery partition on a device, if that option is available.

When you are having problems starting up Windows 10 or if you want to do troubleshooting, System Restore, etc., you can open the Advanced Options menu manually by restarting your computer while holding down the Shift key.

The initial Choose An Option menu allows you to click Continue to start Windows without taking any further action. This is the option to choose if your system automatically booted into Windows RE (Recovery Environment) because of a minor issue that doesn’t need repair. If you click “Troubleshoot” in the Choose an Option Menu, you’ll see options similar to those below:

If you click on Advanced Options (above), you’ll see the following menu:

The options above explained…

System Restore

Allows you to choose a restore point created earlier and restore the system configuration.

System Image Recovery

Replaces everything on the computer with a system image created using the Windows Backup utility from Windows 7 or later. (This utility is available in the Control Panel,
via the System Image Backup link, at the bottom of the File History option.)

Startup Repair

If you choose this option, Windows attempts to diagnose and automatically correct common boot problems.

Command Prompt

Opens an administrative command prompt, where you can use command-line tools.

UEFI Firmware Settings

Allows you to change startup settings such as boot order and Secure Boot. On an older PC with a legacy BIOS, this option leads to the Startup Settings menu instead.

That's about the entire enchilada, Paul. It might be helpful to print this out and keep it near your computer ... just in case!

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Linda cannot log in to her Windows account after an upgrade
My computer updated and wants a password to get into my account. I of course have tried everything and cannot get into it. Luckily Darcy set up an account for my g-kids and that's what I am writing to you on. Can you override the password window that pops up and get me back into my account?

Thanks so much, you guys have been my savior in the past I hope you can help me out of this mess. Linda

Our answer
HI Linda. Your windows password is the password for the Microsoft account you set up Windows 10 with. Assuming you used a Microsoft account (,, address for the setup, just go to and request a lost password for that email account.

Linda wrote back...

"Thank you sooooo very much I finally found it! I didn't know what I was going to do. I am going to note that on my folder for future reference. I can't tell you how many time you guys have saved me, I don't know what I would do without you! Thank you again! Linda"

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Bud asks about our Windows 10 Repair article
In your InfoAve newsletter #696, your published a great article about Repairing a Windows installation. I am wondering if the repair disc that is created for Windows 10 would work on more than Windows 10 computers than just the one that actually creates the working thumb drive? As always your articles are timely and fill a need.

Our answer
Hi Bud. Thanks for your nice comments.

One of the great things about Windows 10 is that, if Windows 10 starts having serious major problems, you can do a repair installation to fix it without losing any data or installed programs. And another great thing is that it does not matter where you create the installation media you use to do the repair installation. That's important because if a PC won't boot or won't run correctly and you had not created an installation DVD or USB, all you need to do is be able to access a working Windows computer to create installation media that can be used on any Windows 10 machine. Keep in mind, the version of Windows 10 being repaired must be the same as the version as is on the installation media... for example: Windows 10 Home requires Windows 10 Home installation media. Windows 10 Pro requires Windows 10 Pro installation media. But installation media created on one PC can be used on any PC.

We hope this helps you.

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Cynthia is looking for a good free DVD player for Windows 10
I am looking for a decent free DVD player for my windows 10 desktop and VideoLan was recommended to me. I was wondering if you've heard of the program and if it really is a good one to download and use. I'd appreciate your advice, if you have the time to answer me.

I love the tips, tricks, and advice you give to the "technologically declined" subscribers like me. You have saved me from multiple headaches and problems many times throughout the years. Thanks so much for all you do for your devoted fans (like me). It's fantastic!

Our answer
Hi Cynthia. Thanks so much for your very kind comments.

VLC Player (VideoLan) has been one of the best, most rock-solid media players for Windows for a long time. We've used it, we have it installed on our PCs and it works very well for all kinds of different media and it integrates seamlessly with Windows 10. In other words, you can easily set it as default player for video and music files in Settings and in Control Panel.

We think VLC is an excellent choice for you if you're looking to play DVDs in Windows 10. That is not to say there are not other excellent programs, but we're not as familiar with other programs as we are with VLC player (VideoLan).

Just make sure you download it from the right place. It's available on many download sites and many download sites have been known to bundle other software with downloads.

The best place to get VLC Player is from the VideoLan Web site at

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One Year Emsisoft License With FREE Installation & Set-up
Some of you still aren't using Emsisoft... so we're making you an offer you can't refuse! If you're not yet using Emsisoft, here's your chance to get the best protection you can buy and we'll install it and set it up for you FREE. Emsisoft now has a powerful new anti-ransomware feature!  See this page for all the details.

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The following article was written by and is provided courtesy of our friends at Emsisoft. We thought you’d be interested to know that another ransomware attack has been launched worldwide. Those of you who are using Emsisoft are protected from this and other virulent ransomware and malware. Here’s the article from Emsisoft. We want you to be in the know!

ALERT: Global Petya ransomware attack under way

Emsisoft protects users from ransomware attacks like this one.

Following the high profile WannaCry attack merely a month ago, we have detected another ransomware outbreak that is spreading rapidly across the globe. It appears to be a new variant of the known Petya ransomware, also known as Petna, and it has already affected many high profile companies and government institutions across Europe and currently shows no sign of slowing down.

The cyber attack takes advantage of the same NSA exploits that Wannacry ransomware used to gain access to systems worldwide, yet Petya does not exhibit the same security holes and is therefore less likely to be stopped as easily.

Emsisoft’s commitment to providing class-leading ransomware protection is paying off for our customers: licensed customers of Emsisoft Anti-Malware or Emsisoft Internet Security are protected from this latest outbreak. Thanks to our Behavior Blocker technology with Anti-Ransomware layer, which does not rely on malware signatures but instead detects suspicious software behavior, the exploit is detected before it can encrypt any files…

Emsisoft protects you from ransomware attacks like this one.

…We at Emsisoft consider ransomware the biggest threat and will continue our commitment to provide our customers with the best possible malware protection.

[Article written by Emsisoft and is used with permission.]

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Is Your Computer Protected by Emsisoft?

If you don’t have Emsisoft why not? With our special pricing + free installation and configuration, there’s no better time to switch to Emsisoft. Take advantage of our Emsisoft + Free Installation special right now. Our Emsisoft with free installation & configuration package includes complete removal of your current AV software, installation and configuration of Emsisoft by Cloudeight Direct Computer Care and a one-year license for Emsisoft. All for one great price. Learn more here.

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Windows Hotkey Combos Make Launching Your Favorite Programs Easy
Windows 7, Windows 8.1, Windows 10

Do you have several programs you use every day? Instead of clicking on the start menu or a desktop or taskbar shortcut to open those programs, why not create a hotkey combination to open them? It’s really easy to do.

Let’s get started using Hotkey combinations:

I use Thunderbird every day. I have a shortcut on my taskbar and on my start menu for it. It’s nice having a shortcut on the taskbar because it’s always right where I can see it. However, you can only add so many shortcuts to your taskbar before you can’t see all your shortcuts.

So rather than taking up taskbar space with another icon, I decided to create a hotkey shortcut to open Thunderbird. It’s really easy to do.

I thought a good hotkey combination to open Thunderbird would be CTRL+ALT+T . T being for Thunderbird – I’m so smart.

So all I had to do was open Thunderbird’s Properties dialog . You can do this for any program by right-clicking its shortcut or right-clicking on the program’s executable file — and then clicking on “Properties”.

Once you have the Properties window open, click anywhere inside the shortcut key box:

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… and type in your desired Hotkey combination.

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To get the Hotkeys CTRL+ALT+T  for Thunderbird, all I had to do was press CTRL T. Windows automatically adds the ALT and the + signs.  Press “Apply” then “OK” when your done to save your Hotkey combo for that program.

When you click “Apply” “OK”,  you do, you may see this:

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If you do see this dialog, no worries mate, just press “Continue” and your Hotkey combo for that program will be saved.

Now all I have to do to open Thunderbird is press CTRL+ALT+T . Pretty cool.

Here’s more info on how to create Hotkey combos for your favorite programs:

If you hold the CTRL key and type a letter, number, or Function Key, Windows will automatically add the ALT key to the combination

If you hold the ALT key and type a letter, number, or Function Key, Windows will automatically add the CTRL key to the combination

You can use the CTRL, ALT, and/or SHIFT keys in combination with a letter, number, or Function Key

If you try to use a Hotkey combination that you’ve already used, Windows will detect it. You can’t use the same Hotkey combo more than once.

I created Hotkey combos for Notepad


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And Chrome


And Firefox


I know I can remember my four Hotkey combos because I’ve made them easy to remember.  And I’ll use them almost every day!





Windows Hotkey Combinations: Simple. Easy. Handy. Maybe Windows Hotkey combos will make life easier for you too! 

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Controlling the Zebra
Windows 7, Windows 8x, Windows 10

Cloudeight InfoAveNow, do I have your attention? What do zebras have to do with computers you ask? Actually, nothing at all. But we wanted a way to help you remember a very important keyboard shortcut that can help you erase mistakes faster than a Mr.Clean Magic Eraser.

This morning, I wanted to copy 22 files from one folder to another. I selected all 22 files, right-clicked on them, choose "Move to" ---> My new folder. Voilà! Just like that all 22 files disappeared from the original folder and appeared in the new folder... just like magic. Not so magic. The original folder was empty. Woe. Woe. Woe. But, luckily I remembered the zebra. That's how I remember it, because that's how I first learned it.

As soon as I realized I had moved the files instead of copying them, I just pressed CTRL + Z and all those files were back in their original folder. Like magic, I tells ya. So, I had a second chance to do what I wanted to do - copy the files from one folder to another, not move them.

You can use the zebra in most Windows applications. It's officially called the "Undo command", but we think you'll remember the zebra better. Next time you want to undo something you didn't mean to do, try CTRL+Z.

I wish I could undo the last lashing EB gave me. But, there's no zebra for her.

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Do You Have 32-bit or 64-bit Windows?
Windows 7, 8.1 & Windows 10

If you're not sure if you're running 64-bit or 32-bit Windows, here's a really quick way to find out:

Press & hold down the Windows Key and tap the Pause/Break key. [The Pause/Break key is usually located just to the left of the Print Screen key on the top row of your keyboard. Its position may vary though. Holding down the Windows key while you press the Pause/Break key, brings up system properties - and your System type is right there. See?

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There's always more than one way to do things in Windows. Here are more ways to find out if you're using 32-bit or 64-bit Windows.

If you can't find the Pause/Break key, it's usually on the top row of the keyboard right next to the Print Screen (Prt Scrn, Prt sc) key.

You can also find your system type this way:

1. Hold down the Windows key and tap  the R key.

2. Type MSINFO32 into the run box and press Enter.

Another way to find it, is to Open Control panel, change the view to "Large icons" and click on "System".

Also, if your computer has C: \ Program Files and C: \ Program Files(X86) it's 64-bit; it just has Program Files, it's 32-bit.

Now you  know a bunch of ways to find out if you're running 32-bit or 64-bit Windows.

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Cloudeight 4th of July Sale!

Summer is our slow season. So, what does that mean? That means YOU get a deal!

Our special 4th of July Blowout Special is under way! We're offering this one-time only chance for you to get 4 Cloudeight Direct Computer Care Repair Keys for just $94. This is the lowest price ever and the only chance you'll get to take advantage of this crazy low price.  And... these keys are transferable. That means you can share them with your friends or family members... or keep them all for yourself.

Our Cloudeight Direct Computer Care Repair Keys never expire... they're good until you use them. Now, during our 4th of July Blowout Sale - you can get 4 transferable Cloudeight Direct Computer Care Repair Keys for just $94.

Learn more about our Cloudeight Direct Computer Care Repair Keys and/or get yours here.

This special offer is available through July 4, 2017 only - and prices will never be lower! Get yours NOW!

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Otis died on Monday.

Otis was my best friend ever. I’ve never had a better one.

But how can I tell you about a friendship that lasted more than a decade so you will understand? There we so many things Otis and I did together.

All the memories come flooding back.

Walking along the wooden boardwalk — the one that winds through the most beautiful forest — we’d share the seasons together – all of them – winter, summer, spring and fall. Just the two of us spending the days of our lives… together.

I don’t think Otis had many friends before I met him. Actually, I know he didn’t. So, I like to think I saved him from a lonely and bitter fate. No one seemed to like him, although I couldn’t really figure out why. He was an awesome companion and friend.

A more loyal friend no man ever had – I can tell you that.

The day I met Otis was an ordinary day in the life. There was nothing special about that day until I walked into the room and saw him for the first time.

The first time I saw him I felt an amazing connection. I looked into his big brown eyes and, to me at least, they looked so sad. I guess it was his eyes that reached into me and touched something in my heart and then my heart took over.

Whatever it was, it was real...

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One Word Essays

Thanks to our friend Bill V. for this site of the week. It is amusing, poignant, thought-provoking and beautiful. There is something here for everyone and everyone will enjoy these photographs. (Yes, EB? No they're not really one word essays...they are captioned photographs which tell a story or provoke a thought. Yes, they can call them essays! Will you please quit interrupting me? Ouch!)

The old cliché is certainly true of these "one word essays" - a picture says a thousand words - in the case of these photographs, they often provoke a flood of memories or thoughts.

Here are a few examples:


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OK. You get the idea. See all of the one word essays here. We promise you, it's worth the trip. And thanks to Bill V. for sharing with us all!  

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Help us keep up the good fight!

Donations help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. We provide support to thousands of people. Every week we help dozens of people via email at no charge. Thanks to donations, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, and provide you with the knowledge you need to navigate the Web safely, and help you get more out of your PC. Help us keep up the good fight with a small donation.

After you donate, you will receive an invitation to become a Cloudeight Booster.

Help us keep up the good fight with a small donation.

Interested in making a automatic monthly gift? Visit this page.

Help us keep helping you and helping you stay safe on the Web.

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What is the Run Command?

Sometimes I'll be helping EB with something and she'll ask me to get something. So I do. But I never move fast enough for her. She'll say, "run don't walk!" And that is called the run command.

No! No! No! Windows Run Command is actually a command line where you can enter specific commands thereby impressing your friends and avoiding shortcuts and icons. You can look cool if you press Windows Key + R and type IEXPLORE.EXE and Internet Explorer magically opens. Why your friends will think you've gone geeky! Amaze them even more by typing CALC and hear them gasp in amazement when Windows calculator opens. Or dazzle them by typing in NOTEPAD and watch their eyes bulge as Notepad mysteriously appears on your screen.

It can be used for serious stuff too, like running SERVICES.MSC (Windows Services), CLEANMGR (Disk Cleanup) or MSINFO32.

The run command allows you to run commands. How about that!

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Reg Organizer - A Swiss Army Knife of Windows Tools

Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10!/a>

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These products and services are recommended and endorsed by Cloudeight:

Emsisoft Anti-Malware- The best anti-malware you'll find anywhere. Great protection -- both proactive and reactive. Learn more here.

Reg Organizer-- A Swiss Army knife of PC tools. Easy for beginners to use -- with advanced features for experienced users too. Learn more here.

Cloudeight Direct Computer Care - Computer Repair Service-- And for computer repair, you can't beat our remote repair service. You never have to leave your home, take your computer anywhere or leave it with someone you don't know or trust. We can fix most computer problems and all you have to do is sit back and relax. Learn more here.

Thunderbird Email Setup - we'll set up Thunderbird for you - works great with Windows 7, Windows 8 and Windows 10. Get the details here.

Windows 10 Customization - Make Windows 10 look and work the way you want it to. Get more info here.

Also.. don't forget:

InfoAve Daily Tips & Tricks

We're offering something we think most of you will enjoy. We have a daily tips and tricks summary newsletter that is sent six days a week. It features daily tips, freeware picks, and site picks and interesting computer tips, tricks and more. It's short and sweet - very brief and lightweight. If you'd like to receive or daily tips and tricks newsletter (completely free, of course). You can subscribe here.

You can also help us by using our Start Page.  

We have over 100 free games to our Start Page too - come and play all day. It costs nothing to use our Start Page--and helps us a lot.

Your Premium Members' Home Page is located here.

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We'd love to hear from you!

If you have comments, questions, a tip, trick, a freeware pick, or just want to tell us off for something,, please visit this page.

If you need to change your newsletter subscription address, please see "Manage your subscription" at the bottom of your newsletter.

We received hundreds of questions for possible use in IA news. Please keep in mind we cannot answer all general computer questions. We choose a few to use in each week's newsletter, so keep this in mind. If you have a support question about a service or product we sell, please contact us here.

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We hope you have enjoyed this issue of InfoAve Premium. Thanks so much for your support and for being a Premium subscriber.

Happy 4th of July Weekend to all our friends in the USA. Happy Canada Day to all our Canadian friends. And to all our friends in other countries around the globe... have a really great weekend!

Darcy & TC
Cloudeight InfoAve Premium - Issue #716
Volume 14 Number 37
June 30, 2017.

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All software recommendations we make in this newsletter are based on our own experience and testing of the programs that we recommend. This does NOT guarantee they will work on YOUR computer. We assume you will read the program documentation and use the program according to the instructions. We make no guarantees about any program recommended in this newsletter or its suitability for any particular purpose. We will not be responsible for any problems you may have. We do not and cannot provide support for any products other than our own Cloudeight products and we will not answer email concerning any product which is not a Cloudeight product. We urge you to use good judgment when downloading and installing software and to use a program only after reading the program's documentation. And, all Tips & Tricks in this newsletter have been tested by us on several different computers and were found to work as indicated. They may not work on yours. We make no guarantees. Anything we recommend you try and use at your own risk. We will not be responsible for any problems caused by any software programs recommended in this newsletter or any of the tips and tricks in this newsletter.. Readers' comments are their own and Cloudeight Internet LLC is not responsible for comments of our readers. All readers' comments, suggestions, questions, and tips and tricks sent to us become the property of Cloudeight Internet LLC. You understand that we may use your comments without your explicit permission.

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