The New Red Chrome Warnings on Non Secure Sites Like Ours

A comment from Suzanne
If you haven't used Cloudeight Direct service before you are missing out on a great service and a great deal. I spent over $200 on computer repair at a computer shop here in my town. They kept my computer for just short of a week. And 3 days after I got it back, the problems they claimed they fixed came back. I called them and they said they can't guarantee that the fixes they did will last.

I spent $200 and very little if anything got fixed. I decided to give Cloudeight a try. TC connected to my computer, fixed up my problems - including some I was not even aware of. It took about an hour. To make this short he did this for a fraction of what I paid my local shop. Now it's been several months since Cloudeight fixed my computer and it's still running great! If you haven't tried their service, trust me on this, Cloudeight does great job for a great price.

A comment from Shar
Ok so you guys are just great, friendly/quick and efficient. Thank you so much for the chat :) I would say and the cuppa but don't know if you had yours with you, me I walk around with my mug in my hand lol :) Thank you for checking out my laptop and the great news you shared with me that my Laptop was in great shape and for me this is peace of mind. I have recommended you on my Facebook homepage.

Part of the reason its in great shape is because I take note of your newsletters (fantastic info') the other is that I take notice lol :) and read what I think I might need to take care of it :) Anyhow without going on and giving you a big head (joke lol ha ha) thanks again..and yes if I need you again you will be the peeps I definitely will be in touch with first you are tops 1st :) Shar

A comment from Dan
I had you guys work on my computer last month and I've been meaning to send a testimonial because you two sure deserve it. Anyway, I just wanted to let you know that since you worked on my computer in September, I have not had a single problem Since you have both worked on my computer (Darcy most recently) I can tell everyone that you're both exceptionally friendly and knowledgeable. I'm sorry this is so late getting to you Thanks so much for helping me and for the great services you provide. Dan L.

A comment from Irene
Once again Darcy came to my rescue. My old laptop gave out after 8 yrs., bought new one and had lots of questions and Darcy helped me with every one of them. Thanks Darcy what would I do without you? Don't retire on me. Irene

A big Cloudeight "Thank you!" to Suzanne, Shar, Dan, Irene  and everyone who took time out to write to us this week. We appreciate your kind words and your support very much! EB & TC

Cloudeight Direct Computer Care computer repair keys are always a bargain! Get your Repair Keys here.

Anytime Support is Available At No Extra Cost With Any of Our Annual Support Plans!

If you have a Cloudeight Direct SeniorPass or Season Ticket you are now eligible for Anytime Support at no extra cost!  All you have to do is request us to set up Anytime Support for you. We can schedule a time with you and  setup "unattended access".  it only takes about five minutes to set this up. Once this is done, we will be able to log on to your computer any time you need us - as long as your computer is on. You will not need to be sitting at your computer!  And we'll be able to give priority scheduling on those who have Anytime Support set up. This service is included with your SeniorPass or Season Ticket at no extra charge! Ask us about this service. 

Here are some important links for you:  

• Do you have a question or suggestion for our newsletter? Submit it here.
• You can read and search over 3400 Computer tips and tricks from our Cloudeight InfoAve Web site.
• Do you have a question or comment about one of our products or services? Please contact us.
• Are you having problems with your computer? Visit this page to get information about our Cloudeight Direct Computer Care services. We can fix your computer!
• Emsisoft Anti-Malware provides the best overall malware & virus protection for your computer - we use it and we recommend it. Please visit this page to learn more about Emsisoft products - and our special Emsisoft discounts.
• Would you like to receive our InfoAve Daily Tips & Tricks newsletter?  It's free. You can subscribe here.
• Please help us by making a donation; help us keep helping you. If you'd like to help support our newsletters and our Web site, please consider making a donation. Anyone who makes a donation is invited to join our Cloudeight Boosters. Our boosters get freebies, special offers and more. Make a donation and join the Cloudeight Boosters today!
• Our Cloudeight InfoAve Premium Newsletter home page has links to the last several issues of Cloudeight InfoAve Premium newsletter. Visit our Cloudeight InfoAve Premium home and catch up on back issues of this newsletter.

Paul gets an alert from OneDrive
Hi guys, I received this notice in my email yesterday:  "Your account will be deleted on November 21, 2018 Your -----------@gmail.com account has been unused for the past two years, and will be deleted on November 21, 2018. If you would like to keep your account, please visit OneDrive to reactivate it."

I checked, and this appears to be a legit email from Microsoft. I have never used OneDrive, since it appears to be something I don't have any use for it, being a senior with limited needs from my computer. I saw that it is free without any bells and whistles. Do I need to register for the free one to keep my account, or do I really need the account. What would be the effect if I don't register and use it in the future? Thanks. J.P.

Our answer
Hi Paul. It is a genuine alert for OneDrive, which is included with all Windows 10 computers. If you do not use it, you can disregard the alert.

If you don't log in to OneDrive, any files you saved would be deleted, but since you have never used it, you won't lose anything.

Now Includes "Anytime Repair" with Our Unattended Support Feature!

SeniorPass: A Great Deal for Our Friends 60 and Older! 

With our Cloudeight Direct Computer Care SeniorPass, our friends age 60 and older get one full year of unlimited computer care and repair for one low price. With our SeniorPass you'll get the best computer care anywhere - any time you need it!

SeniorPass is valid for unlimited computer care & repair sessions for one full year starting with the first time you use it. The clock does not start ticking until you use your SeniorPass for the first time. A great deal!

Having SeniorPass is just like having insurance for your computer. You'll get one full year of computer care and get help with almost any computer problem whenever you need it. We're here to help you.

Computer care & repair for one full year. Check out our SeniorPass offer right now!

Get your SeniorPass and/or get more information here.

Be in Top Form When Filling Out Web Forms
Everyone who fills out Web forms

When you are filling out web forms, did you know if you put your information in the wrong form field – for instance, you put your name in the email field – don’t delete it… you can highlight it and drag it to the correct field. You don’t have to retype it. Think about it: you normally would highlight the incorrect input anyway.

So just remember, highlight the information and drag it to the right place in the web form. The next time you enter your name in email field or your email in the name field, etc., don’t highlight and delete, highlight and drag it to where it belongs.

More form tips? OK here you go! 

1. Use the tab key to go from one field to the next, instead of having to use your mouse.

2. Use shift-tab to move you backwards in the form

3. If you are in an area with a drop down box, you can type the first letter of the choices to select it. This is handy when you encounter a long list such as a list of states or countries. Here’s an example: If you are in Michigan, you can click m key until Michigan appears (since more then one state starts with the letter m), with Michigan selected from the list, press the Enter key.

4. Use the up/down arrow box to go through options on a form in a drop down menu.

5. If you are using tab key to get from one form field to the next, and you come to a box to check, you can check it by clicking your space bar. click the space bar again to remove the check.

6. If you are filling out a form and you have used that entry before on almost any web form, (i.e. name, address, etc.), click the blank area twice and all prior entries will show.

Keep in mind that these tips work in many standard web forms, but not all. 

18 Windows 10 Troubleshooters and Where to Find Them
Windows 10 (version 1709  and newer)

Windows 10 has 18 troubleshooters that can help you fix common Windows problems. While they don’t always work, they’re always worth a try since they’re already on your computer and they’re all easy to use. So, how do you find all these Windows troubleshooters on your Windows 10 computer? I

t’s very easy… Open Settings > Update and Security > Troubleshoot

ANOTHER TIP – AN EASIER WAY!

An easier way to find Windows 10 troubleshooters is to type “Troubleshoot” (no quotes) in taskbar search and press Enter.

Here’s a list of all 18 Windows 10 Troubleshooters along with a short description.

Internet Connections
Find and fix problems with connecting to the Internet or to websites.

Playing Audio
Find and fix problems with playing sound.

Printer
Find and fix problems with printing

Windows Update
Resolve problems that prevent you from updating Windows

Find and fix other problems

Blue Screen
Troubleshoot errors that cause Windows to stop or restart unexpectedly.

Bluetooth
Find and fix problems with Bluetooth devices

Hardware and Devices
Find and fix problems with devices and hardware

Incoming connections
Find and fix problems with incoming computer connections and Windows firewall

Keyboard
Find and fix problems with your computer’s keyboard settings.

Network Adapter
Find and fix problems with your wireless and other network adapters.

Power
Find and fix problems with your computer’s power settings to conserve power and extend battery life.

Program Compatibility Troubleshooter
Find and fix problems with running older programs on this version of Windows.

Recording Audio
Find and fix problems with recording sound.

Search and Indexing
Find and fix problems with Windows search

Shared Folders
Find and fix problems accessing files and folders on other computers.

Speech
Get your microphone ready and fix problems that may prevent Windows from hearing you.

Video Playback
Find and fix problems playing movies, television and video.

Windows Store Apps
Troubleshoot problems that may prevent Windows Store Apps from working properly. 

You Don’t Need a Driver and That’s a Start
...Or– Driver Updaters: Good For Nothing
Windows 7, Windows 8x, Windows 10

Whenever I write about drivers, I can hear the Beatles’ song “Drive My Car” echoing in my brain. I think of the line that goes — “But I’ve got a driver and that’s a start.” And that’s a perfect segue into the article – because you’ve already got a driver (many of them) and that’s a start.

Darcy and I have the great honor and privilege of helping many people with their computers. From the help we provide via our Web site and email, to our Cloudeight Direct Computer Care services we are around a lot of computers every day.

During the last dozen or so Cloudeight Direct Computer Care sessions, we've noticed that almost all of these computers had at least one driver updater program installed. One PC had two driver updater programs installed, both running at Windows startup.

On the surface, driver updater programs sound like they would be beneficial to your computer – after all, they constantly scour the web looking for new drivers for your hardware devices. But newer drivers are not necessarily better, and oftentimes are not well tested. Have a program install new drivers just because new drivers are available is like having your car mechanic install a new water pump because a new one is available. Other than being a  great gimmick to make more money, it’s not going to do you any good if your old water pump was working fine and not causing you any problems.

Driver updater programs are gimmicks. Driver updater programs can and do cause problems by updating drivers that don’t need to be updated and/or updating drivers that are working with newer drivers recently released and which may have not been well tested. Many times, driver updater programs are distributed as part of questionable software bundles which can load up your computer with PUPs, browser hijackers and browser homepage hijackers.

We don’t even like Windows Update installing drivers. Here we show you how to stop Windows Update from automatically updating drivers.

If you have a driver updater program installed, now  is the time to remove it from your computer before it causes problems. If you leave driver updater programs on your system long enough they can cause major problems.

The only time you ever need to update drivers is if a device is not working correctly. The old adage, “if it ain’t broke, don’t fix it”, applies here. There is one safe way to update drivers - and ONLY if needed - and that is:

Visit the hardware device manufacturer’s Web site and download the correct driver(s). By this we mean if you have an Epson 3550 printer, get the latest correct driver(s) for your Epson 3550 printer directly from Epson's website.

Take our advice and get rid of any driver updater programs you may have installed accidentally – or on purpose. You just might be saving yourself a lot of trouble down the road. And why take chances?

Here are some names of unnecessary driver updater programs you may find on your computer:

Slimware Utilities Driver Update
Driver Support
Driver Booster
Advanced Driver Updater
Smart Driver Updater

And there are many others. 

The “New” Gmail: How to Export Contacts and More
For everyone who uses Gmail

By now, most of you have (been) migrated to the “new” Gmail – like it or not. And if you used to use to the “old” Gmail, you’re going to be hunting around looking for things because many things are different in the "new" Gmail.

If you’ve been forcefully migrated to the “new” Gmail and now find you’ve no option to go back to the classic “old”, you’re not alone. Gradually, Google is removing the option to go back to the “classic” Gmail, and soon we will all be using the “new” Gmail.

But do not writhe in anguish nor gnash your teeth, I tells ya. You’ll figure it out… and just about the time you get it all figured out, the “new’ Gmail will become “classic” Gmail when the Google’s brainy  group of programmers, getting paid more in a year than most of us have made in our entire working lifetimes, realize that they can’t just sit around playing with tablets and Google logos – they actually have to show they did something.

Now on with the tip.

The new Gmail moves a lot of familiar stuff to clandestine places. For today’s example, we’re going to use “Contacts”.  Not contact lenses, but contacts – people-type contacts.

If you try find Contacts the same way you did in the old comfy Gmail, you’re gonna be a huntin’ and a peckin’ around a while. Why? Because the highly paid Google Gmail team moved it… that’s why.

Contacts are not clandestine no more!

(Yes. That was a double negative. Darcy likes them.) 

Anyway… here’s how to get to “Contacts” in the “new” Gmail. Click on the icon of 9 squares. Then, you’ll need to scroll passed the first page, to the second page of icons.

See? There’s the second page of icons and you’ll see “Contacts” is right there. I know the contact icon is supposed to look like a person, but it looks like a pawn to me. Is that what Google thinks of us… mere pawns in its game of global dominance?

Hmm, back on topic. See Contacts?

If you click on Contacts, you’ll have options, I tells ya! You can import contacts from your computer, you can export Gmail contacts to your computer and use them in most email programs, or just save them to back them up.

Once you click on “Contacts” (the pawn icon). A dialog (see below) will open. To get all the options for your Contacts, click More. See the exquisitely placed arrow below.

Note (see above): Besides exporting your Gmail contacts, you can also print your contacts, restore contacts, clean up duplicates, sort contacts by first name or last name, and import contacts. Who knew? You do now!

But wait! There’s more. Remember earlier when we told you to scroll to the second page to get to the pawn icon (Contacts)? OK. Here’s the first page. There’s lots of stuff on it. Some important stuff too. For instance, if you click on the white-pawn-in-the-blue-shield icon, you’ll go your main Google account. You can change your security settings, your password and do lots of other important and mundane stuff.

You can access Google Calendar, Google Drive (where you have 15 GB of storage space you probably never knew you had), read the news, watch YouTube,  Translate to/from English from most any language and more. Poke a few icons to find out what they do. You might find something you like.

Of course, on the second page of items, you’ll find more than just the pawn icon for Contacts.

You’ll find Google Books, Shopping, Classroom (with another pawn in a green square), Hangouts, and more.

So, click a few to see what they do. And that’s enough G-tips for you. Toodle loo!

Want more computer tips & tricks?

Windows 10 Sticky Notes 3.0

How to Change Your Profile (Account) Picture on Windows 10

We have thousands of Windows tips, tricks and more on our InfoAve web site.  Come see for yourself! 

Now Includes "Anytime Repair" with Our Unattended Support Feature!

SeniorPass: A Great Deal for Our Friends 60 and Older! 

With our Cloudeight Direct Computer Care SeniorPass, our friends age 60 and older get one full year of unlimited computer care and repair for one low price. With our SeniorPass you'll get the best computer care anywhere - any time you need it!

SeniorPass is valid for unlimited computer care & repair sessions for one full year starting with the first time you use it. The clock does not start ticking until you use your SeniorPass for the first time. A great deal!

Having SeniorPass is just like having insurance for your computer. You'll get one full year of computer care and get help with almost any computer problem whenever you need it. We're here to help you.

Computer care & repair for one full year. Check out our SeniorPass offer right now!

Get your SeniorPass and/or get more information here.

GeoGuessr

Where in the World Am I?

It’s the weekend… and we always try to find an entertaining site for you. Today, we’ve found a site that shows you an image from Google maps and you have to guess where in the world you are. The closer you get to guessing your correct location, the more points you get.  If you keep playing you accumulate points. You can play alone or you can challenge a friend.

You don’t have to sign up for a free account, but if you don’t you have click a link that says “Skip ad and continue the game”. If you do sign-up for a free account you won’t see this. But the point is, you don’t have to sign up to play the game – and you can get an account free – all you need is an email address.

Above: You can play as a single player or challenge a friend.

When the game starts you’ll see an image from a Google Maps Streetview and an overlay showing a map of the world. You have to guess where you are in the world by clicking on the map. That’s all there is to it. The closer you get to the actual location, the more points you get.

My guess was 2297.3 km (1427.5 miles) from the location I guessed. I was way off, but I still got 1072 points!

The next round I played, I wasn’t even close. I guessed Brazil and the Google Maps Streetview was in Australia. I received no points for this debacle.

Anyway, it’s fun. You can spend hours playing the games on this site. They try to remove any obvious visual clues like signs, license plates, storefronts, etc. that would give away the location - but if you look closely you may find some hints... things  like cars and whether cars drive on the left or right, signs and other things that may give you visual clues. So look closely.

I chose to play the World map game, but there are many others – you can even create you own (but I didn’t try any of those options).

It's free, fun to play, and a good time waster – as if any of us have time to waste.

Want to play? Visit GeoGuessr right now and see if you can guess where in the world you are. Or play any of the other maps that interest you. 

Global Warming and Me

If you’re thinking this is going to be a political rant about the melting ice caps in the Arctic you are wrong. Honestly, I haven’t given much thought to about global warming. so I didn’t know what to think. Let’s face it – I’m old and not likely to be living when alligators roam the ponds and lakes of Wisconsin. I am sorry to say I really didn’t think about global warming much at all until one fateful morning when I read an article in “USA Today”.

Now, It’s hitting home – this so-called global warming. Nah! I’m not worried about the predictions that palm and lemon trees will be growing in the yards of my Canadian friends. And I’m not too worried that Ohio will become the new Florida and winter coats will be relegated to the cedar chest… not that I would mind that. But I don’t really believe any of that will ever affect me;  I’m old and I don’t foresee any of that happening in my lifetime.

So why now – all of a sudden- have I grown wary of global warming? I’ll tell you why. I realize now that it is possible, that in my lifetime...

Read the rest of this essay here.





Now available: Reg Organizer 8.20

If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you're entitled to a free version upgrade to Reg Organizer 8.20.

Save $14 on Reg Organizer right now!

Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10!

What in the world is a "Microsoft Account"?

We mention Microsoft accounts a lot in our newsletters. In Windows 10 you can use a local account or a Microsoft account. There are many benefit to using a Microsoft account - not the least of which is if you forget your Windows password, you can reset it online, so you never have to worry you'll be locked out of your own computer. Additionally, those who choose to log into Windows 10 with a Microsoft account will be able to avail themselves of all the features of Windows 10 such as syncing your Windows 10 PC with other devices, accessing Windows Store  apps, and more. Of course, there's the flip side to this too - some say using a Microsoft account gives you less privacy. But if you're on the Internet and you use a browser, send emails, use Facebook, or search for anything, you don't have much privacy anyway.

OK. Now to answer the question: A Microsoft account is any email account that ends with any of the following:

@hotmail.com
@outlook.com
@live.ca
@live.com
@msn.com
@webtv.com

If you have an email address that ends with any of the above, you have a Microsoft account. Whether you choose to use your Microsoft account to log in to Windows 10 is up to you.



Sales of the following products and services help support our newsletters, websites, and computer help services we provide.

Cloudeight Direct Computer Care: Single Keys or Season Tickets - always a great deal. Cloudeight Direct Computer Care is like having PC insurance. Get more information here.

Emsisoft Anti-Malware:  Emsisoft is the only Cloudeight endorsed and recommend Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here.

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Thunderbird Email Setup: Thunderbird is a great email program that you can use with your Gmail and Outlook.com (Hotmail) web mail accounts as well as with your Internet provider's email. We'll set it up right for you. Our set up includes configuring up to 3 emails accounts and setting up Thunderbird to use stationery (if desired). Our Thunderbird Email Setup Service is always a great deal. For more information visit this page.

Reg Organizer 8.20: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's Windows all-in-one toolkit. Helps you keep your computer in tip-top shape and helps solve annoying Windows problems. Reg Organizer works great with Windows 10 too! Get more information about Reg Organizer (and get our special discount prices) here.





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These products and services are recommended and endorsed by Cloudeight:

• Emsisoft Anti-Malware: The best anti-malware you'll find anywhere. Great protection -- both proactive and reactive. Learn more here.
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• Cloudeight Direct Computer Care - Our world-class remote computer care & repair service: You can't beat our prices or our service!  You never have to leave your home, take your computer anywhere or leave it with someone you don't know or trust. We can fix most computer problems, and all you have to do is sit back and relax. See our Cloudeight Direct Computer Care home page for more information.
• Thunderbird Email Setup: Let us set up Thunderbird for you. Thunderbird works great with Windows 7, Windows 8 and with all versions of Windows 10. Get more details here.
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We hope you have enjoyed this issue of InfoAve Premium. Thanks so much for your support and for being a Premium subscriber.
 
Have a great weekend!
 
Darcy & TC
Cloudeight InfoAve Premium - Issue #785
Volume 16 Number 2
October 26, 2018
 
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