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Sarah can't make our start page her home page
I am having some problems with Windows 10. I cant seem to make you my home page. Many thanks for all your help for too many years to count..Sarah

Our answer
Hi Sarah. Thanks so much! You're in luck. We have recently update setting a home page in the most popular browsers (Edge, Chrome, Firefox, Internet Explorer).

You can read our tutorial here.

Thanks for using our Cloudeight Start Page as your home page!

Hope this helps!

Ron wants to know if his family has to wait for the Windows 10 Version 1809 update
Since none of the family’s laptops have been updated to Windows 10 version 1809, will we have to wait until patch Tuesday in January or February 2019 for the 1809 update?

Our answer
Hi Ron. Microsoft pulled the initial release of Windows 10 Version 1809 (October 2018 Update) because of major bugs (like wiping out users' personal files). It was not re-released until November 13, 2018 and the first phase of the rollout was slated to go to business and enterprise customers. Today is December 19, so it's only been a month and many times a version update can take several months to reach everyone. Microsoft urges users to wait until Windows 10 Version 1809 is delivered to their device automatically - here's what MS says:

"...On November 13, 2018, we re-released the Windows 10 October Update (version 1809), Windows Server 2019, and Windows Server, version 1809. We encourage you to wait until the feature update is offered to your device automatically. A summary of the current status of the October Update can be found below..." (Read more here.)

Windows version updates are not usually included with regular monthly updates which are normally distributed on Patch Tuesday (the 2nd Tuesday of each month). If you're sure you want to update to Version 1809 and do not want to wait until it is delivered to your computers automatically, you can update whenever you are ready by going to this page and clicking on the "Update now" button.

Hope this answers your question, Ron.

*****
Ron wrote back: "Sometimes when I read something, the information doesn’t complete the trip from my eyes to my brain. All of this was previously stated in Cloudeight articles. It finally made the complete trip today. I just updated to version 2809 and it went smoothly. Thank you for you quick response."

Joan wants to know if we can work on her computer in Canada
I've been following your website for years and love all the tips etc. We are in Vancouver British Columbia and have been using an IT guy in the area. However we are moving in April back to Ontario (where we came from 25 years) and won't have anyone we know to do updates and repairs on our computers - 2 desktops Windows 10. I've been thinking of purchasing your repair keys. Do you do remote repairs for Canada? Thanks Joan

Our answer
Hi Joan. As long as you have an internet connection, we can. We do computer care and repair all over the world.

Thanks for being with us through the years, and for your nice comments. Sounds like an awesome move you are making and wishing you all the best on that!

Ann wants to buy some of our products but has trouble with U.S. to Canadian dollar conversion
Thank you so much for trying to help me. I am planning on buying some of your products shortly. Being Canadian, it's a little hard to figure out the cost of the purchase.
Thanks again, Ann G.

Our answer
Hi Ann. To covert Canadian dollars to U.S. dollars, go to www.google.com and type in:

25 USD to CAD (currently $25 USD equals 33.97 Canadian dollars.)

~ or ~

25 CAD to USD (Currently $25 Canadian dollars equals $18.40.

Substitute whatever dollar amount you want for 25. I just used 25 for example. Also, keep in mind  when you purchase from us, as soon as you enter your order - and before finalizing it, you'll see the U.S dollar price converted into Canadian dollars automatically; you'll always know the current price in your currency before you finalize the order. The exchange rate used is the official exchange rate at the time of your purchase.

Hope this helps you, Ann.

****
Ann wrote back: "This is great, thank you so much! Ann"

Ken wants to know about a program called Clean Space 7.30
I am wondering what your views are on the program Clean space version 7.30? How does it compare to other programs that promise to do the same cleaning of Junk on the computer. Thank you for any info you can supply,

Our answer
Hi Ken. We're not big on these kinds of programs since cleaning up your browser history and other junk really doesn't protect your privacy. Your ISP has a log of every site you visit. So washing the traces from your computer doesn't make your browsing "private". If you don't want junk to build up in your browser's cache, you can use Private Browsing or Incognito Mode (Chrome). This prevents browser history from being stored on your computer - but the same thing applies to private browsing - your ISP has a log of every site you visit, every link you click, etc. So cleaning up browser traces and history and cookies is more of a "makes-you-feel-good" thing and not a privacy thing. Additionally, cleaning your browser's history may increase your work load when you realize you have to re-login to sites you're logged in to, every time you run your "cleaner".

And as far as cleaning up junk from your hard drive - it once was far more important than it is now. Back in the day when 540 MB hard drives were the biggest available, we needed every megabyte of free space we could find. Now, with 1 and 2 TB drives common, cleaning up 400-500 megabytes of junk is irrelevant. Even cleaning a GB of space is negligible. And the idea that running a cleaner will make your computer run faster & better is largely a myth in this era of terabyte drives.

Personally, we use Windows Disk Cleanup, not to speed up our computers, but just for good housekeeping. It's easy to run and doesn't require downloading or installing anything. Just use Windows Key+ R to open a Run box, type CLEANMGR and press Enter.

All this being said, if you still want to use Clean Space 7.30, here's a review of it from someone we generally trust.

Hope this this helps you, Ken.

Susan wants to know if she needs to use the software that came with her external hard drive
I LOVE your Newsletters! In this day and age of scams and fake news, your Newsletters are so refreshing, offering trustworthy programs and answers to great questions! Thank you EVER so much! And Happy New Year!!! My question: I'm running Ashampoo for backup onto a Passport external drive. Is it safe to uninstall WD Backup as well as their toolkit, etc.? I don't see the need for it unless I start having trouble with Ashampoo? Thanks so much, please stay with us, we so need you!! :)

Our answer
Hi Susan. Thank you and thanks for being with us through the years! Yes, the western digital software is completely unnecessary and can be removed.

We are not going anywhere!  Happy New Year!

****
Susan wrote back: "So good to hear you'll continue to be helping us! Honestly, I don't know where we would all turn to without you. Thank you so much for doing what you do! Thanks for answering my question so quickly, you guys are amazing! Faithfully yours, Sue "

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Laptops In the Dark: Let There Be Light
Windows Laptops

On Christmas morning I got a surprise from Santa. He stuffed it right into my Christmas stocking along with some candy and Silly Putty. And, no, it was not a lump of coal from EB, it was something that costs less than $10 but from which I’m going to get at least $100 of usefulness!

First a little backstory: My ASUS laptop which is just over 3-years old, came with a lighted keyboard. While I’m a touch typist **please don’t laugh**, I still like to see the keyboard for number keys, fn key combinations and other keys that I find to be not touch friendly. To make a backstory short – my ASUS laptop lighted keyboard stopped working after six months. I was able to get it working again, but it quit again… and again and again.  Finally, I got tired of fiddling with it. Winter has descended upon my neck o’ the woods and it’s dark when I wake up and it’s dark before dinner time. In other words – it’s dark a lot of the time. Hence, I either turn on the lights in the room to work, or I fumble around in the dark. Most of you are putting  your money on the latter, however you’d be wrong.

In my stocking this year, I found something I never new existed, but which have existed for years. I received a package of  8 LED Laptop lights. They have bendable stems  – you just plug them in to any USB port on your laptop and twist them around to light up your keyboard. Because I’m a touch typist the shadows cast by my hands don’t bother me, but if the shadows bother you, just plug in two of them.

You can also plug them into a smartphone, tablet or USB chargers and adapters. If you have a USB adapter plugged into a wall socket these would make great night lights.

In our family stuff that gets stuffed into the Christmas stockings,  is usually cheap, fun stuff. The KED lights that I found in my “stocking” cost less than $10 for 8 of them and if you get them from Amazon and are also a Prime member they ship free.   There are other brands and configurations, and if you’re interested I’ve put some others you can look at the end of this post.

I’ve only had these LED lights for 2 days so I really can’t vouch for the quality. But I can say they all worked and they are easy to bend and very bright. It’s not as good as having a lighted keyboard, but it’s a lot better than turning on room lights at night – plus I’m sure I’ll find a lot of other uses for them.

Here are some screenshots (these came from Amazon).

Eight cute LED lights that plug into a laptop USB port and light up your keyboard (and workspace).

You can use them for a lot of other things too. Use them for a reading light, a night light, keyboard light… or if your car has USB ports – a night light or reading light for your car… use your imagination.

Now I have a “lighted keyboard” thanks to a thoughtful gift from Santa.  And if you’re interested here is the Amazon page with more information. This set of 8 lights cost $6.99 (with free shipping for Prime members).

Here are some other brands of  LED computer lights, in case you want to look at some other brands and lights with more features such as variable brightness and on and off switches:

USB Reading Lamp with 14 LEDs Dimmable Touch Switch and Flexible Gooseneck

USB LED, Sonkoo Brightness Mini Portable USB Lamp with Touch Switch Flexible Neck for Laptop and Reading

X-DRAGON 5PCS Flexible USB LED Light Lamp 180 Degree Adjustable Portable Lamp for Power Bank PC Laptop Notebook Computer and Other USB Devices

We don’t get a commission from any of these — and I have not tested any of them except for the ones I got from Santa. Mine work great. One thing is for sure. If you didn’t know about these lights  before, at least you’re no longer in the dark!

10 Ways to Open Settings in Windows 10
Windows 10 Version 1703 and newer versions of Windows 10.

As Microsoft continues to deprecate Control Panel in Windows 10, more and more items that once were in Control Panel  have been moved to Settings. So we're all finding ourselves using the Settings app more an more.

While most of us open Windows 10 settings from the Start menu, there are many other ways to do it. Why would you need to get to settings in other ways? Because you can… and because you may someday need to get to Settings when your Start menu isn’t working. Plus, it’s always good to know several ways of doing things. 
 
During our work with Cloudeight Direct Computer Care, we have often had to use alternate ways of accessing Windows features and functions when right-click menus and Start menus were not working. We can tell you from experience, the more ways you know how to do things on Windows, the better off you’re going to be. So, here are 10 ways to open Windows 10 settings. 
 
1.  From the Windows 10 Start menu
 
Open your Start menu and click on the settings icon. 
 
 

Settings is also listed under “S” in the Windows 10 Start menu.
 
2. From a taskbar shortcut

Create a taskbar shortcut to Settings and use it to open Settings. Open the Start menu, right-click on the Settings icon and click “More”. Then select “Pin to taskbar”. 
 
 
 
3. Using a Windows key shortcut

Hold down the Windows key and tap the i key. Settings will open. 
 
4. From the File Explorer ribbon
 
Open File Explorer (Windows key + E). Click on Computer and click on Settings. 
 
 
 
5. From a Run command 
 
Press the Windows Key + R to open a Run box (or right-click the Start button and choose “Run). In the Run box type: 
 
ms-settings: 
 
 
 
And press OK or Enter. Don’t forget the colon at the end. 
 
6. From a Command Prompt 
 
Open a Command Prompt by typing CMD into the taskbar search. Click on Command Prompt when it appears at the top. At the prompt type in the following command: 
 
start ms-settings: 
 
And press Enter. 
 
 
 
7. From Windows PowerShell 
 
Open PowerShell by typing PowerShell in the taskbar search. Click Windows PowerShell when it appears at the top. In PowerShell at the prompt, type: 
 
start ms-settings: 
 
And press Enter. 
 
 
 
8. From Action Center
 
Open Action Center using Windows Key + A shortcut or click its icon just to the right of your system clock.
 
 
 
You can also click the Action Center icon. That would be the icon to the right of the Windows clock. 
 
9. From the right-click menu 
 
Right-click the Start button (or use Windows key + X) to open the Windows 10 Power menu. Choose Settings from the menu. 
 
 
 
10. From taskbar properties

Right-click the taskbar, click “Taskbar settings”. When Taskbar Settings opens, click “Home” in the top-left corner. That takes you to the main page of the Settings app.  

Aw! Come on! You want another way? Really? This tip says 10 ways, not 11 ways. But if you insist.... here you go!

11. From Taskbar search

Type Settings in Taskbar search and press Enter.



Three Easy Tips for Google Chrome [and other browsers]
Windows 7, Windows 8x, Windows 10

Google Chrome long ago passed Internet Explorer as the world’s most popular browser. If you use Chrome, we think you’ll find these three tips very useful. But even if you don’t use Chrome, one or more of these tricks will probably work with your favorite browser.

1. Show recently viewed pages with a click

Did you know you can show a list of recently visited pages from the current tab? You can. All you have to do is right-click on the “Back” button and you’ll see a list of recently visited pages. And as illogical as it sounds, this also works with the “Forward” button too. This works in Firefox too.

2. Drag-a-tab

Did you know that Chrome lets you detach a tab and open it in a new window? It does! All you have to do is drag the tab outside the active window. And you can also add it back to the original windows too. Just drag it back and drop it. You can also rearrange the order of the open tabs on Chrome. This works in Firefox as well.

3. Drag your downloads

When you download a program using Chrome, you will see it on Chrome’s status bar (the bar along the bottom of the browser window). Did you know you can drag that download tab out of Chrome to your desktop or any folder on your computer? Also, you’ll note at the far right edge of the download tab (which shows the file name) you’ll see a little down-arrow. If you click that arrow you’ll get options such as “Show in folder”. “Run”, “Always open files of this type” and “Cancel”..

There’s a good chance that one or more of these tips will work with your favorite browser so don’t be afraid to try them with Firefox, Opera, Edge, or even good ol’ IE.

Taskbar Search: A Real Time Saver
Windows 10 (All versions)

It’s a new year and it’s a good time to remind you that the best Windows tips are the ones that are not only easy to do, but that also make your Windows computer easier to use and save you time.

So today we’re reminding you about one of our favorite Windows 10 time savers: Taskbar search.

Yep! We’re aware that a lot of people don’t like Cortana, and that’s OK. But hold on… there’s more to Cortana than meets the eye. Cortana is also known as taskbar search. And you can use taskbar search for a lot more things than you think and it can save you a lot of time and trouble.

We think that taskbar search is one of the most underrated, most underused, and one of the best time-saving features of Windows 10. We use it all the time, and you should too. Why? Because it will save you a lot of trouble and a lot of time.

You want some examples of how taskbar search can save you time? OK, here you go.

If you are looking for System Restore, you can fumble around in Settings and be redirected to System Information/System Protection. But did you know if you type System Restore in taskbar search, you’ll find it almost as fast as you can type System Restore.



Just by typing “system restore” (no quotes) in taskbar search you’ll immediately be able to access System Restore, or create a manual restore point.

Don’t want Cortana / taskbar search or even its icon taking up your taskbar real estate? Don’t worry! You can bring up taskbar search / Cortana with the Windows Key + S shortcut. Try it, you’ll see!

OK here are some more examples of time-saving things you can do with Cortana / taskbar search.

To open Notepad, type note and press enter. To open MS Word (if installed) type word and press enter. To open WordPad, type wordpad and press enter. Open Chrome, Edge, Firefox, Emsisoft and many other (but not all) programs. Just type the program’s name and press enter.

And you can also run some commands from taskbar search. Here are some of them:

Type the command (or word) and press Enter. Here are some to try (words to type are bolded):

Cmd (Opens a command prompt. If you need a command prompt with administrator privileges, type cmd in taskbar search, right-click when “Command Prompt” appears at the top and choose “Run as administrator”.)

winver (tells you the Windows version you’re using

services.msc (Opens Services where you can start, stop and configure other settings for each service. I

control (opens the Control Panel)

cleanmgr (runs Windows disk cleanup app)

default (default app settings)

msinfo32 (opens System information where you can find out almost anything about your computer)

wuapp (check for Windows updates)

power (Power options)

run (run command/run box)

SFC (System File Checker) Note you’ll need to right-click on it when it appears in the search results and run it as administrator.

about (Learn all about your PC)

info (Opens System Information)

calendar (opens Windows 10 calendar app)

weather (opens Windows 10 weather app)

event (opens Windows 10 Event Viewer)

User accounts (Opens user account settings)

You can open other programs using taskbar search such as Chrome, Firefox, Edge, Internet Explorer, Windows 10 Mail App and more. Just type the name of the program you want to run into taskbar search and press Enter when the program appears at the top to run the program. This does not work with all programs, so you’ll have to experiment a bit with it.

There are a lot of things you can do with taskbar search, and the examples we’ve shown you should be enough for you to see that taskbar search is a quick way to perform different tasks, launch programs, run commands, or even open your favorite folders. Want to open one of your favorite folders using Cortana / taskbar search? It’s easy…

Type “documents” (no quotes) to open your Documents folder.

Type “pictures” (no quotes) to open your Pictures folder.

Type “music” (no quotes) to open your Music folder.

Type “downloads” (no quotes) to open your Downloads folder.

And if you type a file path like C:\Windows\System32 and press enter, you’ll go directly to that folder. No more digging around in File Explorer.

If you’re not using Cortana / taskbar search, you’re missing a lot. Try some of the things shown in this article. And don’t be afraid to experiment with taskbar search on your own. We think if you start using it, you’ll keep using it.

Want another tip? If you don't want taskbar search (Cortana) icon or search box on your taskbar, no problem! Just press Windows key + S and taskbar search will open like magic.

We use taskbar search all the time. And you should be using it all the time too, we tells ya!

Want more computer tips & tricks?

How to Find Your Windows 10 Product Key

How to Disable Your Laptop Touchpad When You’re Typing [Windows 10]

We have thousands of Windows tips, tricks and more on our InfoAve web site.Come see for yourself! 




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Stickies: The Best Free Sticky Notes Program

Last summer, a reader asked us what we thought was the best free, no-nonsense sticky notes program. And we recommended a program from UK developer Tom Revell. He’s so proud of his program, he even provides his email address so you can contact him. And he says he tries to reply to everyone that writes to him.

How’s the program though? It’s GREAT. Microsoft has been improving the Windows 10 sticky notes program and we’ve written about that here. But even Microsoft’s highly paid best have not made the Windows 10 sticky notes nearly as good as Tom Revell’s (Zhorn Software) Stickies.

What can it do? It can do a lot and we’re going to let Tom tell you about it, but before we give you the page and download links, we need to tell you something.

If you’re using Windows 10 64-bit (and most of you Windows 10 users are) you may get a warning when you start to install Stickies that you need to download a Microsoft C++ redistributable package before you can install and use Stickies. It’s an inconvenience, but you should not let this deter you from installing Stickies. Because Stickies is the best free sticky not program we’ve ever tried. And it’s the only one we know of whose author is confident and proud enough of his program to include his email address so you can write to him with request for help, complaints, or praise.

So, if you download Stickies and start to install it and you see this:

Click the link to download the C++ Redistributable Package and install it. After you do click “Check again” and Stickies installer will find it and continue to install Stickies on your computer.

Now that we have that out of the way, let’s bring in Developer Tom to tell you all about Stickies:

What is Stickies?

Stickies is a PC utility I wrote to try to cut down on the number of yellow notes I was leaving stuck to my monitor. It is a computerised version of those notes.

The design goal behind Stickies is that the program is small and simple. Stickies will not mess with your system files, or write to the registry. Stickies stores information in a single text-based ini file.

Stickies will never support animated dancing figures, or play “Greensleeves”. They are instead yellow rectangular windows onto which you can put some text notes. Once created, they will stay on screen until you take them away. Just like a real sticky piece of paper.

Main features:

- Once on screen, stickies will remain where placed until closed, even through reboots
- Stickies appearance can be customised; fonts, colours and buttons may be changed, and styles saved. Stickies can be resized.
- Stickies can store text or images
- Stickies can snap to each other and to the sides of the screen to keep them neatly lined up
- Stickies can be attached to an application, web site, document or folder so they only show when it’s on screen
- Stickies can be transferred from one machine to another either over a TCP/IP network connection, or by using an SMTP mail server or MAPI client:
- Hierarchical friends list, which may be automatically transferred from other friends
- Play a sound file on receive
- Signature for transmitted or emailed stickies
- Favourite friends, and custom lists can be made
- Stickies can be hidden for a certain period, until a specified date and time, or to wake every day, week or month, to act as reminders.
- Stickies can have alarms set to ensure you notice them at a point you choose
- International language, Unicode and RTL text support
- Stickies works with Windows 7, Windows 8 and Windows 10
- Stickies is small and simple, it writes to a single text file, and does not alter the registry…
- API to allow integration with other applications
…and Stickies is completely free!

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Have a great weekend.

Darcy & TC
Cloudeight InfoAve Premium - Issue #795
Volume 16 Number 12
January 4, 2019

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