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A comment from Olstan
As an "oldie" who uses his computer for several hours most days I seem to quite frequently "get into trouble". I virtually could not exist without Cloudeight! The knowledge shown by Darcy and TC is quite amazing. To see either of these navigate their "magic" is quite amazing. Oh to possess their knowledge. Thank you Darcy for your recent session with my computer.

A comment from Bill
T.C. I'm not sure what you did, but I have not had to restart my computer since you worked on it and also it doesn't go through those slow spells like it did. Thank you so much Bill :)

A comment from Mona
Today I had the pleasure to sit and watch TC working through my computer, looking for stuff that shouldn't be there, asking me some 'why' questions, giving me some advice (I know that his experiences have given him lots of opportunities to make wise choices in what works best on my computer. I had told him to do what he thought best because I've been a member and participant with NOTH since the beginning, and trust him. TC, thank you for your patience and goal to do the best you can with each client, including me. There were times that he had to make sure that I understood what he was doing on my computer, and retyping the same message until he received a response from me.

I highly recommend to anyone to try the Cloudeight Direct Care Services and any other service that is offered on NOTH,. I also read every word in the newsletter. They are filled with great material, recommendations and warnings about software, answers to questions you too could have asked, and all sprinkled with a great sense of humour.

A comment from John
Thank you very much for getting my computer to run smoothly again. It is fascinating TC to watch the way you work. Removal of Avast as a biggie but obviously very necessary. How it got onto my computer in the first place. I can only think it came as part of a package and I was not quick enough to spot it. I have used Avast in the past but this version seems like some octopus in the guts of the OS... Thank you both again for all that you are doing, not just for me but for so many others, and doing it so cheerfully too. Bless you for being there. Be well. With much affection, John

A comment from Helen
Darcy worked on my PC yesterday, and I am so Thankful for all her help. I would also like to make a donation, can tell me where to do this? Again a Big Thank You to Darcy, Love the Cloudeight Daily (newsletter). Helen A.
 
A big Cloudeight "Thank you!" to  Olstan, Bill, Mona, John, Helen and everyone who took time out to write to us this week. We appreciate your kind words and your support very much! EB & TC

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Kerryn asks our opinion of Backblaze
I'm wondering if you have heard of or had any experience with the cloud backup site Backblaze (cloud backup).

I use google photos, google drive and an external hard drive. Thankfully after a couple of recent laptop deaths I still have the majority of my data but it's all in a bit of a mess with lots of double ups of photos and files.

I haven't been able to work out how to do automatic incremental backups to my external hard drive. The Backblaze site advertises that. I'd love your opinion. Thank you, Kerryn

Our answer
Hi Kerryn.  Cloud backups are great for some things, like backing up your phone (Apple/Android), pictures, music, one drive documents etc., but not so good if you have to retrieve tens or hundreds of gigabytes; we'd never recommend a cloud backup to  backup an entire system for recovery purposes.

We have never used nor do we know anyone who has used or is using Backblaze. But we've seen many people using Carbonite and we've found many problems with it - including the constant use of bandwidth. Our opinion is: Creating and storing entire system backups or image backups "in the cloud" is "for the birds".

Keep entire system backups or image backups on an external drive at home,. Use a good, yet simple-to-set-up backup program that creates incremental backups as part of its backup routine. We have tested and used Macrium Reflect Free. It's a free, full-featured backup program that's easy to set up and easy to use. Read more about Macrium Reflect Free here.

We hope this helps you make a good decision, Kerryn.

------
Kerryn wrote back: "This is great, thank you! Kerryn"

David wants to stop a strange and annoying popup
Hi, I have just started getting a message box coming up continuously which shows "Internet Explorer blocked a pop-up from s.yimg.com". Tried a search on Cloudeight InfoAve hoping to find some perfect advice but there doesn't seem to be anything. Have you any advice on this as to dangers or method of stopping this happening. Many thanks, David

Our answer
Hi David. Consider a different browser such as Chrome, Firefox or Microsoft Edge. Internet Explorer is not very updated browser..

Without looking at your computer, my guess is that Internet Explorer has become infected with a some sort of  hijacker. If you want to keep using Internet Explorer, I suggest you disable any add-ons (extensions) that you don't recognize and reset Internet Explorer.

First click on the gear icon at the top right edge of I.E. and, from the drop down, choose "Manage Add-ons". When the dialog opens, go to "Toolbars and Extensions". Click on any extension / toolbar you don't recognize and disable it.

Close Internet Explorer and then re-open it. If you still get the error, you'll need to reset Internet Explorer. If you store any passwords in Internet Explorer, this will remove then so make sure you know any passwords you need that you store in Internet Explorer.

Here's how to reset Internet Explorer:

1. Make sure Internet Explorer is not open.
2. Open Control Panel > Internet Options.
3. In Internet Options click on the "Advanced" tab.
4. Tick the box next to "Delete personal settings" (be sure you read what will happen). For instance you'll need to re-set your browser's start page when this is done.


5. Click on the "Reset" button.
6. When the reset is done you'll need to restart your computer.

I hope this helps you, David.

Joyce wants to know how to find out if she has the newest version of Windows 10
How do I find out if I have the newest update, version 1809?

Our answer
Hi Joyce. All you need to do is type WINVER in taskbar search and press Enter. It will show the version of Windows 10 you're using.

Carma is unsubscribing because of the lack of Windows 7 tips
I am unsubscribing because I have W7 and you never have any information on W7 - I have always loved XP and W7 is very hard to understand. Thanks, Carma

Our answer
Hi Carma. Many of our tips and most of our freeware and site picks, still apply to all versions of Windows including Windows 7.

You should keep in mind, that after January 14, 2020 (less than a year from now), Microsoft ends its support for Windows 7. So after January 14th of next year, Windows 7 will be an unsupported operating system and it will not be safe to use as it will no longer receive security patches. Additionally, software will no longer be updated for Windows 7 and some software ( like antivirus programs) may stop working with Windows 7.

Our best to you, Carma. Thanks for being a subscriber.

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SeniorPass is valid for unlimited computer care & repair sessions for one full year starting with the first time you use it. The clock does not start ticking until you use your SeniorPass for the first time. A great deal!

Having SeniorPass is just like having insurance for your computer. You'll get one full year of computer care and get help with almost any computer problem whenever you need it. We're here to help you.

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How to Clean Bloatware From a New Windows 10 Computer Without Using Any 3rd-Party Programs
Windows 10 Version 1709 (Fall Creators Update)and newer versions of Windows 10

Back in the day there was a program called PC Decrapifier. It is a freeware program you could use to rid a new computer of all the junk that computer manufacturers load on new computers trying to monetize and make more money.

That was then and this is now. Windows 10 has a feature called Fresh start that allows you to remove the manufacturer’s pre-installed bloatware and trialware. It comes with all versions of Windows 10 and you don’t have download any 3rd-party programs .

Microsoft describes Windows 10’s Fresh start feature this way:

“Fresh start

Start fresh with a clean and up-to-date installation of Windows.

Start fresh by reinstalling and updating Windows. This will keep your personal files and some Windows settings and remove most of your apps, including Microsoft Office, third-party anti-virus software, and desktop apps that came pre-installed on your device.”

"Warning: Before you use Fresh start

Keep these important points in mind before you begin a Fresh start:

Microsoft recommends that you back up your files before making changes like a clean installation of Windows to your device.

Fresh start will remove all apps that don’t come standard with Windows, including other Microsoft apps such as Office, third-party antivirus software, and desktop apps that came pre-installed on your device. It will also remove all other Windows Desktop apps installed by your device’s manufacturer, such as your manufacturer’s apps, support apps, and drivers. It will keep only Microsoft Store apps installed by your manufacturer.

You will not be able to recover removed apps and you will need to manually reinstall these apps later if you want to keep using them.

Make sure that you have access to all reinstallation media (such as CDs), product keys, license or login information, or other materials needed to manually reinstall and reactivate the apps or app-related content you want to keep using.

You may lose your digital licenses, digital content associated with apps, or other digital entitlements for apps, which may impact your ability to use apps or app-related content you paid for.

Make sure you meet the system requirements. Learn more at Windows 10 Specifications.

If you just purchased a new device that includes Office 365, please see Download and install Office 365 Home, Personal, or University on your PC for information about reinstalling Microsoft Office after the clean installation of Windows. If you have Office 2010 or earlier, you will need to locate your Office product key. For tips on locating your product key, check Find your Office 2010 product key or enter the product key for your Office 2007 program..."

Get Windows 10 Update Notifications With Options
Windows 10 Version 1803 and newer

As of right now, Windows 10 Home doesn’t have many options for Windows Updates.

If you are using Windows 10 Home there are some settings changes you can make that will give more control over Windows Update that require a computer restart. You change your Windows 10 Windows Update settings so that Windows will notify you when an update is pending. You’ll also be able to set Windows Update so that it gives you the choice to restart your computer to finish updating or delay restarting your computer.

Here’s how:

1. Open Settings (Right-click on the start button and choose “Settings” – or press Windows Key + the i key).
2. In Settings click on Update & Security
3. When Update & Security opens to Windows Update by default. If you’re not in Windows Update, click “Windows Update” in the menu on the left.



4. In Windows Update click on” Advanced options” as shown above.


In “Advanced options” turn the switch under “We’ll show you a reminder when we’re going to restart…” to “ON” as shown above.

Once you set Windows Update this way, you should get a notification like the one shown below when there is an update pending. You can delay the restart by clicking on “View settings”.

 



The Windows Antivirus Scam is On the Loose Again
Windows 7, Windows 8x, and Windows 10

Quite a few years ago, there were many Windows antivirus scams, most of them targeting Microsoft Security Essentials users (Windows 7).

Well, the old scam has been resurrected by the online hooligans. We just ran into it again as it popped up during a visit to Weather.com.

While this scam has been updated, it’s the old trickery. It attempts to scare you into buying an update for Windows Defender. Don’t be tricked into clicking the “Renew” button. Windows Defender is free and is pre-installed on all Windows 10 computers. Updates are free and come via Windows Update.

We’re going to show you what the new Windows antivirus scam looks like, so you’ll recognize it when you see it. It shows up disguised to look as if it’s coming from your computer. It’s not. It’s just a redirect Web page. The first image makes it appear that it’s scanning your computer.



Screenshot above: Old scam, old trick, new look.

When the scan is completed, it always tells you that your computer is infected with 5 viruses and urges you to click the “Renew now” to download the update to prevent you from losing data and even your identity. This is pure garbage. Don’t believe it.

Screenshot below: Animation always discovers 5 viruses on victims’ computers and warns of dire consequences if victims don’t click the “Renew Now” button – but don’t you dare click it! Notice the title bar says “Windows Defender Security Center” – I don’t think so, Mr. Scammer!



And if you try to backspace or use your back-button to back away from this page, you’ll see a different image for the same scam. Notice the this scam ad shows that your antivirus just happened to expire today. That’s because the page is running a date script that acquires today’s date from the victim’s computer. If you see this version of the Windows antivirus or Windows Defender scam, it will always show you that your antivirus expired on the date you happen to see. You’re warned and informed: Don’t be fooled.



Victims who are tricked into clicking the “renew” button are directed to an online store where they can purchase the “update”. However, when users get to the store, they’ll be downloading a fake antivirus program which is useless malware, and it’s not an update for anything.

If you see this scam, look in the browser’s address bar and you’ll see it is a Web page. The ad we saw today came from hindowsappcenter.securitys-shieldsv.pw. The domain is “securitys-shieldsv.pw”. What does that even spell?

A few years back, the .pw domain was known as a haven for spammers. It looks like the .pw domain is back again.

Here’s what Wikipedia says about the .pw domain:

.pw is the country code top-level domain for Palau. It was originally delegated to the Pacific island nation of Palau in 1997. It has since been redelegated a number of times, most recently[when?] by Directi, a group of businesses operating registrars among other Internet-related services, who rebranded it as the Professional Web. From March 25, 2013, domains under the .pw TLD are available to the general public.

Symantec released two reports in April and May 2013 claiming that domains under .pw TLD were a significant source of spam e-mail.[2][3] In July 2013 the registry announced that they had passed the 250,000 registration milestone within the first three months, after having 50,000 registered domains in the first three weeks…(Source: https://en.wikipedia.org/wiki/.pw)

Come see for yourself!

 
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Make Your Own E-books From Your Favorite Web Content

If you’ve ever wanted to save online articles, computer tips, recipes, or any web content. EpubPress makes it easy to do. EpubPress makes it a snap to create e-books from open tabs in Chrome or Firefox.

I used Chrome for this test, but the EpubPress extension also works with Firefox.

In the example below, I had four tabs in Chrome open to pages with interesting articles. You can choose as many articles as you want.

Here are the four tabs I had open in Chrome.

1.) The massive rocket creates a fireball as it launches…

2.) Lincoln Continental limited edition with “suicide doors” sells out

3.) Facebook reportedly may face FTC’s largest-ever privacy violation fine

4.) Forget No-Carb. Embrace Slow Carb: The Salt: NPR

In order to make an e-book out of those 4 articles, was click on the EpubPress extension icon in Chrome give it a title (I called mine “News Ebook Test” ). I included an optional description.

Once everything was like I wanted it, all I did was click “Download”.



You’ll see a progress dialog showing your e-book being created.

A few seconds later my ebook was downloaded. Keep this in mind: The larger your e-book, the longer it will take EpubPress to create it.

EpubPress has several nice options. You choose the file type of your e-book. E-pub can be read in all E-book readers including Calibre, MS Edge, Nook and others. If you have an Amazon Kindle, you can save your e-book as a .mobi file and read it on your Kindle or download and install the Kindle for PC (Windows) to read it.



Besides letting you download your e-book, you can have EpubPress email it to you. Just type in your email address and click “Save”.



The e-book EpubPress is quite nice – it even includes a clickable table of contents.

If you’re using Windows 7 or Windows 8x, or Windows 10 and you don’t want to use Microsoft Edge to read e-books, Calibre is the best free e-book reader available – in our opinion. You can read more about and/or download Calibre here.

Since every Windows 10 computer has Microsoft Edge installed, I took the screenshots you see here while reading the e-book in Microsoft Edge.







Most e-book readers, including Microsoft Edge, allow you to change font sizes and view your ebook in various screen modes, including full-screen.

And finally, here are some words from the publisher:

EpubPress is a browser extension for Chrome & Firefox for turning your favorite web content into ebooks.

Removes ads and other distractions, for a cleaner reading experience. Makes content available offline, for reading on the go.

Viewable on all your devices (Kindle, Nooks, iPhone, iPad, PC etc.).
Groups relevant content together.

All the amazing content of the internet, available on devices that were made for reading.

It can easily be installed from the Chrome Store and Firefox Add-ons.

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If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you're entitled to a free version upgrade to Reg Organizer 8.20.

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Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10!





Musing of an Ancient Soul

I was seventeen-years-old and one of my best friends at the time told me I had an ancient soul. He told me I came from another time and another place. At the time I found it off-putting; I didn’t take it as a compliment. I tried to find a different soul and chose a lifestyle of which I’m not proud. I did things then that were contrary to everything I knew to be right and good. I battled my ancient soul because I hated being different.

I’m far past seventeen now and I’ve become comfortable with my ancient soul. I find peace and comfort in the little pleasures of life: a good book, watching the greening of spring, listening to the wind and imagining sailing on a vast ocean without a destination, or just watching people pass by. I never really fit in when I was seventeen and it made me uncomfortable then but it does not make me uncomfortable now.

I see the world differently than others see it. I sometimes withdraw too far into myself and don’t often give good people a chance. I have many faults – an ancient soul offers no protection from making mistakes or making misguided decisions.

Sometimes I’m the ancient mariner or the town crier or the baker of bread in a small colonial town. Most of the time though, I spend observing the behavior of people as they hurry from somewhere to somewhere else, and I am bewildered. People texting, taking pictures of themselves and others, updating their social networking pages or tweeting about some new coffee-based drink at Starbucks. They’re connected 24/7 — and seem so lost when they’re not connected. I wonder what can possibly be so great about being connected to someone, sometimes anyone, all the time.

Why is anything new, good, and everything old, bad? I just don’t understand it. And I don’t think I ever will. In order to supply us with all things new, the Earth is plundered and human beings exploited. The factories in China are alive with the sounds of misery and sadness, with the sounds of twelve-year-old children working fourteen-hour days, mixing with the sounds of fathers and mothers working for $2.00 a day. They labor to make your next pair of $200 running shoes or your next smartphone or tablet… or laptop or PC… or shirt, or pants, or…

Read the rest of this essay here.

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Offer valid through Monday January 28,  2019.

What is the most popular way for cyber criminals to steal your identity, spread malware and entice you to visit malicious web sites?

A. Software Bundling
B. Hacking
C. Spam Email
D. None of these

If you answered "C", you're correct. You get an A! Spam is number one when it comes to bringing malicious files and websites to your computer.

According to Security outfit F-Secure, spam email is still the most popular means for cyber-miscreants to spread malware and entice people to click links to malicious websites.

According to F-Secure's analysis of spam email, almost half of all spam emails (46 percent) are pushing dating scams, about one-third of them (31 percent) contain links to malicious websites and approximately a quarter of them (23 percent) have malicious attachments. Eighty-five percent of these malicious attachments are one of five file types: .ZIP, .DOC, .XLS, .PDF, and .7Z (7-zip compressed file).

F-Secure noted that while spam has been a vector for viruses and malware for decades, as computer operating systems and security software become more efficient at protecting users from exploits and vulnerabilities, spam has gained more popularity over the past few years and it now is the number one way malware and links to malicious web sites are spread.

As we've been warning you for 20 years now - Never click links in suspicious email or spam email. And  always THINK BEFORE YOU CLICK.

And... don't open attachments directly in email unless you were expecting an attachment, you know what it is, and you're you know who sent it.



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Cloudeight Direct Computer Care: Single Keys or Season Tickets - always a great deal. Cloudeight Direct Computer Care is like having PC insurance. Get more information here.

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We hope you have enjoyed this issue of InfoAve Premium. Thanks so much for your support and for being a Premium subscriber.

Have a great weekend.

Darcy & TC
Cloudeight InfoAve Premium - Issue #798
Volume 16 Number 15
January 25, 2019

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