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Cloudeight InfoAve Premium
Issue #814
Volume 16 Number 30
May 17, 2019

Dear Friends,

Welcome to Cloudeight InfoAve Premium issue #814. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!

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If you don't need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helping to keep you safe on the Internet. We offer free help to thousands of people every year... and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.

So if you don't need any our products or services right now, please consider helping us with a small donation. We'd appreciate it very much!

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Cloudeight InfoAve Premium - Reader's Comments

A comment from Mary
Thanks a bunch for your rapid response! I called my internet provider and the problem was partly on their end so they updated the router and the modem. Works great now! I was ready to spend some money to get it fixed but, thanks to you guys, I'm home free!! Thanks again, Mary

A comment from Dee
Hi TC. Thanks so much for your help the other day. MY computer is running so much better!

A comment from Rhea
Like I told my friends on Facebook, I have enjoyed dealing with your company since day one and commend you and Darcy for all you do for me and others and the last person I dealt with was Darcy and she reinstalled Thunderbird for me and fixed the things that my so-called friend did on Gmail. It's always a pleasure working with Darcy or TC for they are the greatest and are very professional yet very friendly. Thanks again Darcy and you two take care. Now I am going on another page to make a small donation.

A comment from Dianne
Earlier this week I had TC sort my computer out - and a fine job he did too. He tidied it, he cleaned it, he recovered lost files. I recommend this service to one & all - it is a great value.

A comment from Alice
Just want to let everyone know what a fantastic person Darcy is. Darcy stuck with my problem and after many tries she got the computer to respond like it was supposed to. She has the patience of Jude. I had already given up but not Darcy. My computer is now working like it's supposed to and I give all the credit to Darcy. Darcy had worked on my computer while I slept. This service is unbelievable!

A comment from Holly
TC is amazing just amazing had a long session with him this morning and he did A lot of work on my computer to fix some stubborn problems and he did. I was ‘with’ him for about 1 ½ hours WOW! Wished I could have given him some freshly made cookies while he worked! Anyway, he went places on my computer that I sure did know of or what they meant? C8 is a pot of gold for all of us and the ONLY place to use for help. I belong to many things that C8 offers and would go no where else and the cost is SO reasonable! Been using and telling people about this site since 1999 and been using them that long too. Do yourself a giant favor and use C8 for your computer will love you! Holly C

A big Cloudeight "Thank you!" to Mary, Dee, Rhea, Dianne, Alice, Holly and all the others who took time out to write to us and/or sharing us on Facebook! We appreciate your kind words and your support very much! EB & TC. 

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Robert wants to know if he has to uninstall the Edge Dev version before he can upgrade Windows

I installed the Edge Dev on my computer. I have Internet Exp. Edge. Edge Dev installed. My question is do I need to uninstall the Edge Dev before the update to 1903. My understanding is that version1903 will have the new Edge in it. Thanks, Bob

Our answer
Hi Robert. No, you don't have to uninstall it. Edge Dev updates weekly or more frequently as you agreed to when you installed it. Keep in mind Edge Dev is beta software (test software) and you should carefully consider running test software on your primary computer.

Since Edge Dev is developmental beta software, it updates quite often so you always have the latest version of Edge Dev as it will be updated constantly.

Installing Windows10 1903 when it is first released is a risky proposition and something you should consider carefully. Sometimes being an early adopter isn't what you want to be. We say let other people find flaws and bugs and after the new version has been out for a month or so and most of its flaws are found and fixed, then install it. Of course, it's your computer and you can install it when you wish - that's just our advice.

Note: For those wondering what Edge Dev is, it's an entirely different version of Edge than the one that comes with Windows 10. It's based on Chromium which means it runs out the same engine that powers Chrome. It's so much like Chrome, in fact, that you can even use Chrome extensions with it. But Edge Dev is still in development meaning it's beta software. You should only try beta software on a secondary computer of if you're an advanced user. If you're interested, you can read our article about Edge Dev here.

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Maureen wonders why she cannot arrange desktop icons the way she wants them on Windows 8.1
I just have a silly question how can I move my desktop items and put them where I want them in other windows versions, I used to be able to pick them and move where ever you wanted.So what is the deal with Windows 8.1? My mistake or is it just not possible? Keep up the great work I will be back. Maureen

Our answer
Hi Maureen. Windows 7, Windows 8, Windows 8.1 and Windows 10 all work pretty much the same when it comes to desktop Icons.

Right-click on an empty area of your desktop. Click on "View" and then make sure that neither "Auto arrange icons" or "Align icons to grid" is checked. If they are checked  you'll need to uncheck them.

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After you do this, you'll be able to move your icons around any way you like.

Hope this helps you, Maureen.
Maureen wrote back: "Thank you. I guessed it was something simple. This worked great Keep up the good work. Maureen"

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Tammy isn't receiving our InfoAve Premium newsletters
I have been a subscriber for years and dearly love all the help you have given me and others. My comment is that on April 5 I received Issue 808 and I haven't received one since. They are not going to trash or spam. what am I doing wrong? Thanks again for all your help.

Our answer
Hi Tammy. We are aware of this and we are working on a solution and hopefully,  we will have it solved by the end of May. You can read our latest issues (#804 through #814) on our premium home page at

Until we get this resolved, you can use a workaround we published in our daily newsletter (InfoAve Daily - subscriptions are free at Our daily newsletter is being delivered without any problems) and also on our InfoAve Premium home page.

You can create a Gmail filter so that InfoAve Premium goes to your inbox in Gmail, please follow the instructions on this page.

We apologize for this inconvenience, and we will have it resolved very soon.

Thanks so much for your kind words, your support, and your loyalty!

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Rebecca can't find our article on how to unsubscribe from unwanted newsletters
Hello. I think I remember many moons ago you published an article about the safest/most effective way to unsubscribe from promotional emails, especially ones you didn't directly sign up for. I thought I heard somewhere that it wasn't good if you had to type in your email address to unsubscribe, because then the sender knows it's a valid account. Can you please advise what the best way to unsubscribe from all the junk email I get? It's mostly from my Yahoo account, so a couple of  years ago I started a Gmail account and I am very selective about what I use my Gmail account for.

Thanks for all your great service throughout the years. I recommend you to folks all the time! Love & light, Rebecca

Our answer
Hi Rebecca. Thank you so much for your kind words, your friendship and your support.

We published a couple of articles about how to unsubscribe from services and social media networks you sign up for but these articles were written four or more years ago and are now mostly out of date.

There's a newer service called "" at that you can sign into with your Gmail account. However, it works by scanning all your email looking for subscriptions. I realize this is done by algorithms and computers and not by humans, but it sounds a bit creepy to me. And then, of course, you're subscribed to another service. However, according to they make it easy for you to cancel your subscription. You can try that service if you like, it is highly rated, but we have not tested it.

We have written many times about NOT clicking the "unsubscribe" links at the bottom of spam emails because it just confirms your address is valid to the spammers. But clicking the unsubscribe link in legitimate emails usually works and does not require you to type in your email address.

Specifically for Yahoo accounts, you can close your Yahoo account permanently by going to this page:

I hope this helps you. And thanks again for your kindness and support, Rebecca.

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Bob wants to know if Xtra-PC is a scam
I have a question is this another scam?

"What is it?
It’s called Xtra-PC and if you have an old, slow computer, it’s exactly what you’ve been waiting for. Xtra-PC is a small thumb drive you simply plug into your computer’s USB port and it instantly bypasses your existing operating system and loads a feature-rich Linux OS – making your old computer run like new.

It works with any computer (Mac or Windows) laptop, desktop, or netbook made in 2004 or later, and it is hands down the easiest way to avoid spending $400, $500, $800 on a new computer.

How Does It Work?

Super easy! In fact, it’s so easy that it’s like snapping your fingers and watching your old computer magically turn into the like-new, super-fast computer you want it to be. All you have to do is…

Plug It In – Simply plug Xtra-PC into a USB port while your computer is turned off.

Turn Your Computer On – Simply select ‘Boot from USB’ and bingo, you’re good to go.

Enjoy Your FAST PC – In less than 15 minutes you’ll be shocked at the difference in the performance of your computer..."
Our answer
Hi Bob. The scams never stop. But this one is a scam of a different color. This one is different because if you read through the verbiage that tries to make you think it will make your Windows PC or Mac run fast, you'll find out it's something you could make do yourself for about $5 and 30 minutes of your time. I'll get to that later.

All Xtra-PC is, is a SanDisk Cruzer flash drive loaded with a free distro of the Linux operating system. You plug it into a USB port and boot your computer into Linux -but only if your PC is configured to boot from a USB flash drive.

When you boot into Linux you'll see a Windows-like interface and some pre-installed software like Firefox, Open Office, and a few other free programs. And Linux looks a lot like Windows, but you're not running your Windows computer, you're running Linux off a flash drive. So all your Windows programs, all your files, documents, music, pictures won't be there. It really does not make your Windows computer (or Mac computer faster).

They play the game of semantics in their advertising. It won't make your Windows PC faster, but it will make your computer faster because it's running Linux off a USB stick. It's not booting from or running off of your hard drive, and you'll not be able to run any of your installed Windows programs. You'll only be able to run whatever preinstalled programs that come preinstalled with Linux on the USB flash drive (Firefox, Open Office, a generic music player, etc.).

Xtra-PC's advertising makes it sounds it can fix your Windows (or Mac) computer and make it faster, but that's not true. It won't make Windows or Mac faster. Since it's booting off a USB flash drive and running a version of Linux and will be faster than Windows which runs from your hard drive but has all your programs installed, all your preferences saved, all your files etc.. Your Windows computer will not be fixed, optimized, or changed...and it won't be faster.

If you have an old PC that doesn't work, you can install Linux on a flash drive and boot the computer with it, you don't need to spend $35 for a 16 GB USB flash drive with a free Linux OS on it. You can buy a 16 GB USB Flash Drive for about $5 and download Linux free. You can make your own bootable Linux operating system on a flash drive easily by following the instructions here. .

Xtra-PC is a very over-priced USB flash drive with a free version (distro) of the Linux operating system on it.

Here's some additional information:
Xtra-PC: A Scam for People with Little or No Computer Experience

"The purchaser might be a little disappointed to find that all the software installed on their "old" slow PC is missing from the "new" fast one. And depending on how well it recognizes the original hard drive, all their files too! And just uninstalling everything would also make a PC faster, at the cost of some functionality. As it is marketed as a way to speed up a PC, but actually just launches a Linux distro, it's a scam. The fact that the marketing doesn't outright lie just makes it borderline, almost, arguably, kind of, legal - ish. : )
If you have an old PC that won't run, and you want to boot and run Linux off a USB flash drive, don't waste your money on Xtra-PC. Buy a flash drive for $5 and put a free Linux distro like Ubuntu (which looks a lot like Windows and/or Mac). There are dozens of tutorials on the web showing you how easy it is to make a bootable Linux flash drive. You don't need to spend 7 or 8 times what the flash drive is worth to get a free version of Linux on a USB stick. Ubuntu comes with a lot of free software like Thunderbird, Firefox, an image viewer, an office program, a music player, etc.

Xtra-PC is a scam because it misleads you into thinking it's going to make your Windows PC faster, it does not.
Bob wrote back: "Hi TC. Thanks for your prompt response and detailed description of this product. I had NO intention of making a purchase as my equipment is not old, and is serviced by Cloudeight. However, there are a lot of senior folks who will be sucked in by this scam. A very old saying (older than me at 84) If it sounds too good to be true don't get involved. Your knowledge and talent are a precious source and has been for many years. Many thanks for this information. Bob (Australia)"

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Bryan needs help with his Thunderbird email program
I have a problem. I have two computers, one being Windows 10 (which is my main one) and this Windows 7. I have Thunderbird installed on each, which ordinarily have identical e-mails channels on each, 2 being Gmail and the other a local ISP.

I suddenly find that the default e-mail (gmail) for Outgoing mail in my Windows 7 is not operational. I have messages stating that 'Login to server failed' and that 'This message could not be sent using Outgoing Service (SMTP) for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again', as well as 'Enter New Password'.

As the password for the errant g-mail channel is the same as that in my Windows 10 is working perfectly I doubt that the password has been corrupted. I have endeavoured to re-enter the password but the error remains.

If you could pass your usual magic wand over how this irksome problem can be rectified I'd be awfully grateful. If the problem requires a closer analysis I think I have ample credits with you for this to be done.

Kind regards and thanks again for being there for us peasants.

Our answer
Hi Bryan. Thanks for your kind comments and your long-time support. First, be sure Thunderbird running on the Windows 7 computer is the newest version 60.6.1. To find out, click "Help" > "About" on the Thunderbird toolbar.

If it is not up to date, update Thunderbird. After you update, then remove Gmail on that computer (choose "all message data" when prompted). Now, in Thunderbird, choose Tools, Options, Security, passwords and delete all Gmail SMTP settings you see here. then reboot. After you have restarted your computer, open Thunderbird and set-up your Gmail account exactly like you're setting them up for the first time.

That should get you up and going again.

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Diana wants us to recommend a good YouTube downloader
I am looking for a safe program to download music from YouTube. Pretty sure I had one with your stamp of approval but it's on an old laptop\op which is no longer working.

Our answer
Hi Diana. We're always reluctant to recommend YouTube downloaders because these kinds of programs are some of the biggest carriers of malware around.

So you're better off not downloading a program, even if it seems safe now, it probably will succumb to the wiles of the almighty dollar.

I've found a site that lets you paste a YouTube video link into a form and download it to your PC without installing any programs. It works great but it's not exactly intuitive. But if you read the instructions it works great. Keep in mind you'll have to rename the YouTube Video when you download it.

What's nice about this service, besides the fact that it works well, is it allows you to search for videos on YouTube without actually going to YouTube.

Hope this helps you.

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Cloudeight InfoAve Premium -Tips & Tricks

Bank Telephone Scams Are Everywhere
A tip for everyone

This is to alert you about the pervasive telephone scams affecting customers of most U.S. banks.

Scammers are using fake caller ID information to trick people into thinking that their bank is calling them. They are trying to gain access to your personal data and finances through Online Banking.

What you need to know:

Callers/scammers claim to be from your bank with some type of alert regarding suspicious account activity that they need to confirm with you. Often they even manufacture a fraudulent “pending charge” to make it seem legitimate.

During the call, the scammer will eventually ask you to provide a numeric security code that was sent to your phone, and/or ask you to answer your online banking security questions.

While most banks do make outbound service calls to their customers, when they call, they will never ask you to provide or verify:

• Your full social security number
• A security code for a one-time password
• Your username
• Your password
• Your full account number
• Answers to security questions over the phone

If you give scammers critical information such as that listed above, they will use this information to reset your account credentials and take over your account. All U.S. banks send emails to customers regarding any changes to their account, such as username and password changes. If you receive an email from your bank regarding these types of changes that you did not initiate, please call your bank immediately.

What you should do

If you receive a phone call requesting any of the information above, hang up and call your bank immediately.
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All About Your RAM
Windows 7, Windows 8x, and Windows 10

RAM is also known as memory. The amount of RAM (or memory) installed in your computer has a lot to do with how “fast” it runs. Generally, the more RAM you have installed, the faster your computer will be. More than anything else, RAM determines how well your computer performs. There are other factors too, but RAM has more impact on your computer’s performance than anything else.

But how much do you know about your computer’s RAM? You probably know how much RAM you have, but do you know how many RAM chips you have installed or what type of RAM you have?

This tip is probably more for the geeks among you, but we think many of you non-geeks are curious. So, we’re going to show you how to use a Windows command to find out more about your computer’s RAM than you probably know right now.

If you want to know what how many RAM chips you have installed in your computer, the capacity of each chip and the type of RAM installed, you can do it quickly and easily with one command.

So let’s open a Command Prompt window first:

In Windows 7, type CMD in start menu search and press click CMD when it appears at the top.

In Windows 8x, press Windows Key + S and type CMD in the search box and press Enter

In Windows 10 Type CMD in taskbar search and press Enter.

At the command prompt type:

wmic MEMORYCHIP get BankLabel, DeviceLocator, MemoryType, TypeDetail, Capacity, Speed

It’s important you type that command as shown – spaces and commas matter. Commands are not case sensitive though, so upper and lower case letters do not matter.

Cloudeight InfoAve Windows Tips & Tricks

The screenshot above shows that I have two RAM chips installed (Bank 0 and Bank 2). Under Capacity, it shows each RAM chip has a capacity of 4294967296 MB of RAM – which is 4GB. Two RAM chips of 4 GB each means my computer has a total of 8 GB of RAM

MemoryType tells you the type of your physical memory. In my case, this shows I have memory type 24 which is DDR 3 type RAM. Under TypeDetail you’ll find the SMBIOS information. This shows I have type 128 which means I have synchronous RAM.

If you want more information about your RAM than you’ll ever probably want to know, type the following command in a Command window at the prompt:


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It’s a Great Time to Download and Save a Copy of Windows 10 Version 1809
Windows 10

Microsoft will be releasing Windows 10 version 1903 sometime in late May. So right now is a great time to download and stash a copy of the now-well-tested and pretty well debugged Windows 10 Version 1809. If you delay too long and wait until after Windows 10 version 1903 is released,  Windows 10 version 1809 will no longer be available and you’ll no longer to get your hands on it.

Even if you never need it, it’s good to have a copy of a known stable version of Windows 10 on hand. You can download the Windows 10 ISO file and save it. Or use it to create an installation DVD or USB flash drive and hang on to it. It’s free to download so even if you never use it, it’s good to keep it just in case.

And don’t forget you can also use the installation media (DVD or USB) to boot your computer if it won’t normally, and access the Advanced Boot Menu from which you’ll be able to use the troubleshooting tools, the command prompt, safe mode, and other tools you can use to repair your PC. It’s free, easy to make, and it’s like having a little free insurance.

Here’s what you need to do:

1. Go to

2. Click on ” Download tool now”. You’ll get a window asking if you want to run or save the MediaCreationTool1809.exe. file.

Cloudeight InfoAve Windows 10 tips and tricks

3. After the “tool” is downloaded click on MediaCreationTool1809.exe

4. Click Accept.

Cloudeight InfoAve Windows 10 tips and tricks

5. Select “Create installation media (USB flash drive, DVD, or ISO file) for another PC.”

Cloudeight InfoAve Windows 10 tips and tricks

6. Leave the recommended options for your PC checked, unless you have some amazingly good reason not to.

Cloudeight InfoAve Windows 10 tips and tricks

7. Click the ISO file radio button and click Next.

Cloudeight InfoAve Windows 10 tips and tricks

8. Choose a location for the downloaded files and click Save. We suggest you save it to an external hard drive or an 8GB or larger flash drive. That way you’ll have it if you need it.

Cloudeight InfoAve Windows 10 tips and tricks

Hang on there! If you don’t have a fast connection this part could take hours. If you have a fast connection, it will only take a few minutes. You don’t have to have to hover over your PC staring at your screen waiting. Just take off, grab some coffee, a beer or go mow your lawn. It will be done when it’s done.

9.. When Windows is finished downloading and verifying the file integrity. It will offer to Burn the ISO file to a DVD. But for now, just click “Finish”.

Cloudeight InfoAve Windows 10 tips and tricks

10. Check the location you chose for the download and make sure you see your Widnows10-v1809.iso file (or whatever you named it).

11. You don’t need to do anything else right now but you’ll want to make the installation DVD (or flash drive) soon and, after you do, keep it in a safe place.  You can use the ISO file at any time to create an installation DVD or even a Windows 10 installation flash drive. You’ll need a program like UNetbootin if you decide on making the flash drive. 

If you want to know how to make a Windows 10 installation DVD from a Windows 10 ISO file, see the bottom of this page.

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Color Your (Windows 10) World
Windows 10 (Version 1803 and newer)

During the course of a typical week, we work on some Windows 7 computers, a rare Windows 8.1 computer, and a lot of Windows 10 computers. And we’ve noticed that very few people use a feature in Windows 10 that makes it easy to add color to the Windows 10 taskbar and Start Menu.

And, after noticing how few Windows 10 users actually use the color the taskbar and Start Menu options, I can only conclude that most Windows10 users don’t want to add color to the taskbar and/or Start Menu,  or they don’t know how to.

If you don’t like colors and that’s great. But if you don’t know how to add color to your taskbar and/or Start Menu, this tip is for you.

Step 1. Right-click on an empty place on your desktop and click “Personalize”

Step 2. In the menu on the left click on “Colors”. You’ll see you have the option to select a recently used color, a color from the color chart or you can create your own custom color. One thing you don’t want is to let Windows to “Automatically pick an accent color…” or your taskbar and/or Start Menu may end up looking like a badly colorized 1934 movie.

Cloudeight Internet Windows 10 Tips

Here’s a closer view for you.

Cloudeight Internet Windows 10 Tips

Step 3.  Under “Show accent color on the following surfaces”, check the box next to “Start menu, taskbar, and Action Center” You’ll notice you can also color the title bars of programs that support this feature. If you want to color the title bars of the programs you use, you can do that here too.

Cloudeight Internet Windows 10 Tips

You can keep changing colors and find the one you like the best. Not all colors work on the taskbar and Start Menu, so try different colors until you find the color you like best.

Don’t get too wild or you may not be able to read the text on your Start Menu. But it does not hurt to play around with the colors. Once you select a color it’s instantly applied. So, you can keep changing your color choice until you find the perfect one for you. 

If you’re the gothic type or just like dark (black) backgrounds you can also select the dark default app mode from here too. You can play around with light and dark app mode settings and see which one tickles your eyeballs.

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Want more computer tips & tricks?

All About Windows 10 Version 1903

How to Backup Your Windows Credentials

We have thousands of Windows tips, tricks and more on our InfoAve web site. Come see for yourself!
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Cloudeight InfoAve Premium -Tips & Tricks

Free Legal Advice, Free Insurance Advice, Free Senior Care Advice:

First of all, this article is over 1200 words long (1214 to be exact)  - if you want to punish yourself and read the full article you can read it here. For this newsletter, I've cut about 250 words (not mine!). And I know that you’re thinking that it’s mostly just me yammering on and on as usual… but NO! NO! NO! I tells ya! Our ramblings account for less than a paltry 450 words of the total verbiage of this dandy screed.

I admit, rarely do I find anyone, who can claim to be my equal when it comes to yammering on and on. But ladies and gentlemen, I’ve met my match! I’ve finally found someone who can yammer on and on better than I can – and wouldn’t you know – it’s a bunch of lawyers! (EB. Is it a bunch of lawyers, a pack of lawyers, a flock of lawyers, or a group of lawyers?) But there’s a lot more here than babble. Much like our newsletters and posts, there’s gold in those kinds of babbles.

Unfortunately, most of us mortals need medical or legal advice during the course of our lives. And when we do, we’re exposed to another world of people who exist on different planes than the rest of us.  They think they live on a higher plane, but that’s up for debate. Anyway… they are called “doctors” and “lawyers”. They look down upon us. The look down their noses at us, the poor, huddled masses, with pity or scorn and often greed– and sometimes all of the aforementioned. 

We are the huddled masses, right?

There is one rule to follow when it comes to doctors and lawyers: Never ask either of them for free advice. That usually results in a severe look of disdain from the doctor or lawyer, a huge chortle from anyone who overhears you asking, and most likely, a bill for $1197.16 in your mailbox a few days later. Did you know that anything over 1.25 minutes = 1 billable hour for an attorney?  

Digging around for something free to feature, I’ve found a place where you can actually get free advice, without the looks of disgust and disdain, without the humiliating chortles, and without a huge bill in your mailbox. It’s called “”. offers free legal advice, insurance advice and Senior Care Advice. The latter being an entire section devoted to seniors like EB and me and some of you!

Yay! for being old!

Anyway, here’s what the developers say about themselves (you might want to grab a cup of coffee or a cold one because these folks are anything but taciturn):

About is a unit of Advice Company (formerly Advice and Counsel Incorporated) founded in 1991, and an Internet leader since 1995.

The Company has an experienced, dedicated and technologically savvy Management Team, founded by a serial entrepreneur who also is a nationally recognized, top-rated attorney who became President & CEO of a unit of one of America’s largest and most respected insurance companies. Benefiting from the input of its distinguished Board of Directors, the company is privately owned, primarily by members of its Management Team, with a minority interest held by several sophisticated outside investors.

Among the Company’s ventures are:

AttorneyPages®, at, an easy to use consumer oriented national directory of qualified attorneys, lawyers and law firms that provides marketing and lead generation services for attorneys and law firms.

Expert Pages®, at, the original and leading Internet directory of expert witnesses and consultants, which has been repeatedly recognized as “best in class” by other leading legal publishers. ExpertPages became a unit of the Company’s affiliate Adviceco Ventures Company on April 1, 2015.

FreeAdvice®, at,the first and still most visited legal and insurance information and advice website for consumers. With extensive information covering over 130 legal subjects and every type of insurance, it has been winning acclaim from national media since 1996.

Advice & Counsel Newsletter, a financial security and legally oriented print newsletter that has been distributed each month for over 15 years to tens of thousands of clients of major insurance and financial services companies. Among its customers have been Allianz, Chase, Fortis, ING, Modern Woodmen, Wellpoint and Zurich.

Our FreeAdvice ‘Ask a Lawyer’ service enables consumers to ask questions of lawyers, and receive answers from attorneys at no charge..."

I feel vindicated! I feel humbled. I pale in comparison to these wonderful web wizards of veracious verbosity!

And don’t worry folks. Don’t let the verbiage dissuade you. There’s a wealth of really great free information and advice on So, now the time has come (finally) to sum up this long inflated screed.  if you’re looking for legal advice, insurance advice or senior care advice and you don’t want to pay for it, or can’t afford to pay for it, take a gander at this Cloudeight Site Pick —

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Cloudeight InfoAve Premium - Essays , Rants, etc.

When It Rains It Pours

When it rains it pours. We’re dealing with a lot of adversity right now, not the least of which is the fact our InfoAve Premium newsletter is being blocked by Gmail. Well, actually it’s not our newsletter that’s being blocked, it’s the newsletter service we use that’s causing our InfoAve Premium newsletter to be blocked by Gmail. Our Premium newsletter is the lifeblood of our small business. It lets us keep in touch with you – our friends and subscribers.

We are most likely going to have to change newsletter providers. We’ve been using the same company for over a decade. But they’re not getting the job done and we things are not getting any better as less than 50% of our Premium subscribers are getting the newsletter. We’ll get this fixed but shopping for a provider we can trust takes time. Darcy and I have spent hours on it already. Our goal is having this issue resolved before the end of this month.

Then there’s the secure server issue. Our site is not on a secure server – and it does not need to be. Read our article about this here. But most people don’t understand that a secure server does not mean a safe site. Many sites that distribute malware and software bundles that distribute malware are on secure servers. For example, Softonic, which takes legitimate freeware and bundles it with PUPs, questionable software and malware runs on a secure server. So when you visit Softonic you’ll see the word “Secure” and the famous “Lock” icon in your browser’s address bar. But the word “secure” and the lock does not mean that that site is safe. Because a site is running on a secure server does not necessarily mean it is a safe site. But the public perception is that it does and so we’re reluctantly deciding on the best, least expensive way to switch our site to secure servers – not because it will make it safer, but because it will help those who don’t know us as well as you do, feel safer.

Trying to find the right newsletter provider takes time. We want to make sure we choose the best service we can afford. And trying to figure out the best way to switch our site over to secure servers without interruption takes a lot of time. Trying to do all this while to continuing to help as many people as we can with their computers is a daunting task...

Please read the rest of "When It Rains It Pours" here.

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Cloudeight InfoAve Premium - Back to Basics

What is "clickbait"?

We subscribe to several tech newsletters to keep up with the world of technology. Sometimes I get really steamed by some of the clickbait I see being used to entice readers to click to view an article. Recently there was a headline in a tech newsletter - and I'm not going to mention which one, but it's one I've grown to love to hate - that exclaimed: "Passwords are useless". They're not useless of course, but I could not resist the urge to click that link (CLICKBAIT). The article had very little to do with passwords being useless, it featured a long, boring, technical screed written by some tech-head at Microsoft. The gist of the article was that Microsoft is working on a new system that uses blockchain to increase security and privacy and to someday eliminate passwords. Someday being some day in distant future. So the headline "Passwords are useless" was nothing but clickbait.

And for those who yearn for a concise definition, from "techopedia" comes this astute definition of clickbait:

"Clickbait consists of attention-grabbing headlines used for Web content to lure readers into clicking on normally uninteresting content. Many websites use clickbait as a mechanism to gain popularity via higher click-through rates. Clickbait is characterized by a highly enticing headline with a hyperlink that, when clicked, reveals a website that has content that is not nearly as interesting as the headline. Clickbait is therefore considered to be a strategy to increase the number of views to a particular Web page." See .

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We hope you have enjoyed this issue of InfoAve Premium. Thanks so much for your support and for being a Premium subscriber.

Have a great weekend.

Darcy & TC
Cloudeight InfoAve Premium - Issue  #814
Volume 16 Number 30
May 17, 2019

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