Cloudeight InfoAve Premium Issue #751 Volume 15 Number 20 March 2, 2018 Dear Friends, Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your membership and support very much! Making Sure You Get Our Newsletter Once again, are seeing more and more ISPs censoring, blocking and/or deleting emails with substantial content like this newsletter. So, if you suddenly find you are not getting your Cloudeight InfoAve Premium newsletter every Friday, the first thing to do is to check your junk/spam folder. If you find our newsletter there, be sure to mark it as not spam / junk. Also check your mail filters, and be sure to add cloudeight-news /@/ thundercloud.net to your address book. Our InfoAve Premium newsletter has been sent every single Friday for over 13 years, and we will continue to send it every Friday. In the meantime, if you miss an issue you can read our most recent newsletters on the web here. Please bookmark that page and you'll never miss a single issue of this newsletter. Thank you! Offer extended through Sunday! Cloudie's 17th Birthday! Celebrating with a sale - Pay What You Like We're giving everyone a chance to choose the price you pay for any of the following Cloudeight products & services. Create your own great deal, help celebrate Cloudie's birthday and help us too!
Get more details and pay what you like ... here! REMINDER: Cloudeight Backup and 2018 CleanSweep Special Pricing extended though this weekend!Just a reminder! We're offering special intro pricing through February for our new Cloudeight Backup Service and our 2018 CleanSweep service. Both available through this Sunday.Get more information about our Cloudeight Backup Service here. Get more information about our 2018 CleanSweep Service here. Subscribe to our Daily Newsletter! Get computer tips & tricks every night. Our daily newsletter features a computer tip/trick or two every day. We send it out every night around 9 PM Eastern Time (USA). It's short and sweet, easy-to-read, and FREE. Just visit this page and sign-up. All you have to enter is your email address. Once you confirm your subscription, you'll receive our daily newsletter every day, six days a week. You can unsubscribe at any time. Print our Cloudeight Direct Computer Care Flyer! Print our Cloudeight Direct Computer Care Flyer and spread the word about our Cloudeight Direct Computer Care computer care and repair services. Get our ready-to-print flyer here. Here are some important links for you:
A comment from Thelma Just want to say thank you to Darcy for looking at my pc today (earlier than planned) It is getting old now but I am hanging on a bit longer with the help of both Darcy and TC. You have saved me money instead of going to someone else. Thanks a million. Thelma. A comment from Brian Just to complement Darcy on her Time and Patience this afternoon installing my Ashampoo Back Up software after my servers over secure security. Thank you again. Brian B. A comment from Pat Dear TC, I wish to sing your praises for what you so very patiently did for me and my devil possessed computer! Once again you rode in on your trusty steed called Computer and got that devil out! It was a great learning process for me and I always have to learn things the hard way. For many years now, either you or Darcy have whipped my computers back into line after I managed to make a great mess of things. I should have learned by now but I am a slow learner and have a tendency to tell myself "either TC or Darcy will fix it!" and you always do! A million thanks! Pat A comment from Peggy I just wanted to say how impressed I was with my Ashampoo Backup session with Darcy today. It was a pleasure to watch her work. I was amazed that Ashampoo was able to finish my backup so quickly since my C drive is loaded to the gills. But I have two added benefits. I deleted my Backblaze account which saves me $50 a year. My PC works better without Backblaze running in the background. You guys are awesome. Many Thanks! A comment from Martha Darcy you are the greatest - you did everything unbelievable to scheduling time to fix my computer. I have used your services many times over the years but this time was even more special and I had so many problems that you took care of for me. My computer is working great . Everyone should be using your services saving them money and time. You can even fix computers while they aren't available. Great work you do. Thank you again for your special service that you offer. Martha A comment from Gina Actually, I wanted to thank you for your support through the years. I purchased a lifetime membership, bought Folder Magic, Smileycons, a key or 2, along with Emsisoft (which I still need to contact you to install and use). I just donated $10 (wish it could be more, but living on $733 a month isn't easy); but you have given members SO much free info (also the Hill) through the years that most (if not all) websites would have charged much more for. I'm also sure you saved me (and some friends) a small fortune through the years as I was able to fix many PC problems using the knowledge ! you imparted. So I really just wanted to say thank you. I hope enough people can and will support all your efforts, as we would all be lost, and would have lost a lot of money, without all you do. A big Cloudeight "Thank you!" to Thelma, Brian, Pat, Peggy, Martha, Gina and everyone who wrote to us last week. We appreciate your kind words and your support very much! EB & TC Get more information about Cloudeight Direct Computer Care here. George asks about Windows Media Player in Windows 10 When I tried to watch a DVD on my newer Windows 10 PC today I could not play it. I used to use Window Media Player on Windows 7. Isn't Windows Media Player in Windows 10? How do I play movies on Windows 10. Do I have to change a settings or something? I did a search and it said that Windows 10 doesn't come with Windows Media Player. What do I have to do or download to play movies on my Windows 10 computer? I trust your advice and recommendations. What do you suggest I do? Our answer Hi George. Thank you. Windows Media Player is included in Windows 10. You can use it to play most audio file types. But one thing you can no longer do with it is watch DVD Movies. Luckily, there several excellent free media players you can install on Windows 10 that will play you DVD movies (and also music). The media player we use and recommend is VLC (Video LAN) media player. It's free and it works seamlessly with Windows 10. It will play your DVD movies, and virtually all other types of video and audio files. You can download VLC media player from this link. It's free and free from malware and tricks. One you download and install VLC Media Player, you should set it as your default video player Windows 10 by going to Settings > Apps > Default apps (or Settings --> System --> Default apps if you're using an older version of Windows 10) and click on Video Player and select VLC from the list. Once you have VLC set as your default Video Player, you will be able to watch your DVD movies. We also use VLC as our default music player, but if you want to continue to use Windows Media Player to play your music files that's your choice. Judy wants to remove an account from Thunderbird Since Darcy reset up my Thunderbird February 8th and I had her add a second address, I am told I no longer need the second address. Every time I download my email it also downloads the second email and I no longer need that. How can I remove/delete a second email address in Thunderbird? I've tried selecting the address and deleting it but I get a message that there must be an email address there and it won't remove/delete the second address. Our answer HI Judy. If you don't want the 2nd email address that was added to Thunderbird, do this: 1. Open Thunderbird 2. Click Tools, then Account Settings 3. Click on the address/email you want to remove 4. Look near the bottom of the screen, and you will see "account actions" - click that and choose Remove Account That should get you back to just your one address. Judy wrote back: "Darcy, Thank you so much. It worked just as you said it would! If I knew you would reply on Sunday, I would have waiting until Monday to send my question. So sorry for interrupting your weekend. I will send a small donation tomorrow in appreciation for your help. Thanks again. Judy" Mae has a question about a Windows 10 Update Notification This morning I have a notification that says: We've got an update for you. Windows is a service and updates are a normal part of keeping it running securely. We need your help installing this one. Restart now | Pick a time | Snooze It is in a black box. The logo is a trapezoid with 2 arrows that form a circle Usually update don't come in with such an announcement so I'm asking you. I am feeling uncomfortable about this. Our answer Hi Mae. If the notification looks like the one below (your color may be different) then it's legitimate. Let us know, Mae. Mae wrote back: "Thanks for the reply. I will run the update today. I do appreciate your prompt reply. It's too bad that we have to be so suspicious. Mae" Barb says our tip doesn't work for her When I use your tip (in last week's newsletter )to see my downloads using Ctrl+J nothing happens. It doesn't work for me on Windows 10 or on Windows 7. What could I possibly be doing wrong? I use Chrome on both computers. Our answer Hi Barb. It only works in browsers. Open your browser (Chrome, Firefox, Internet Explorer, Edge, Opera etc.) and while it is open and on top of other windows, hold down the Ctrl key and tap the J key. Try that and see if that works for you, Barb. Linda asks about making videos with music from of her pictures in Windows 10 Hi, love you two and Cloudie, lol. I used to be able to make videos with my computer pictures, add music and titles and voila....a home video to share. With my new Lenovo computer and windows 10 I am clueless. Do you know of a program that is free or not that is easy to use and I can trust. It would be nice if the video could be shared on Facebook if I wanted. Thanks for all your help in the past . Linda Our answer Hi Linda. Thanks for the nice comments. Windows 10 "Photos" has a feature that lets you make videos from your pictures and you can add transitions and music too. Just open your start menu and find the "Photos" app. Open it and at the top click "Create" then choose "Custom video with music". You can add photos, music, and transitions. You can save your video in a sharable format that you can upload to Facebook or other social media sites. We created a very short tutorial on using the Windows 10 Photos App to create videos. You can see our tutorial here. Jon has a question about backing up email OE Email Backup Genie; what happened to this program? Yes, I know it's not yours, but I thought you had your own email backup program. And if not do you have a recommendation of a current email backup program that works with Windows 7? I'm thinking MozBackup since I'll be using Thunderbird. Does any of your Information Avenue Premium Issues cover transferring from Outlook Express to Thunderbird? I don't need any help setting up Profiles, but I may need some help setting up folders and making sure the proper email goes into the proper folders. Thank you, as always, for your most valuable time, help, and all the years you've been helping the computing community. Thank You! Jon E Our answer
Hi Jon. You really don't need a backup program as long as you setup
your email as IMAP, since IMAP completely mirrors/syncs your email
with the mail on the server (online). Even if your computer has to be
replaced, all you have to do is setup Thunderbird on the new computer
and all your mail will be there since it is synced with the mail
server.
While it only takes a few minutes to setup your email addresses again
in case of a crash/computer replacement, you can backup profile if you
want.
https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_profile-location-summary
Personally, I would never backup mails since you could end up with
thousands of duplicates, depending how far back you save mail.
We once made a backup program for Outlook Express, but that was a long
time ago, back when most ISPs did not offer IMAP as an email option.
We are aware of anyone using Outlook Express without XP, nor do we
have an XP computer around, we have no idea on exporting from Outlook
Express.
Larry knows about strong passwords - but what about usernames? Hi I know I need a very strong password but do I also need a strong username too? Our answer Hi Larry. The password is the key to everything. It does not matter if your username is 123 if your password is #c[u84$+^3n!Hq . It work take billions of years to crack that password according to https://howsecureismypassword.net/ . Many sites, like Google for instance, use your email address for a username. Our advice is to concentrate your efforts on using strong passwords, and never reuse them on sites that deal with sensitive personal information or money (credit cards, banks, credit scores, stock brokers, etc.) And, of course, the best way to generate, save, and use strong passwords is by using a good password manager like LastPass. Offer extended through Sunday. Cloudie's 17th Birthday! Celebrating with a sale - Pay What You Like We're giving everyone a chance to choose the price you pay for any of the following Cloudeight products & services. Create your own great deal, help celebrate Cloudie's birthday and help us too!
Get more details and pay what you like ... here! REMINDER: Cloudeight Backup and 2018 CleanSweep Special Pricing extended through Sunday.Just a reminder! We're offering intro pricing through February for our new Cloudeight Backup Service and our 2018 CleanSweep service. Both available through Sunday March 4, 2018..Get more information about our Cloudeight Backup Service here. Get more information about our 2018 CleanSweep Service here. Add Your Favorite Sites to Your Desktop or Taskbar Note: If you’re using Firefox, IE, Opera or other browsers, you can drag the URL from the Address bar on any browser to your desktop. If you use Chrome and you’d like to put a shortcut on your desktop or taskbar to Facebook, Gmail, Outlook.com, Twitter, Cloudeight InfoAve 🙂 or any of your favorite sites, it’s super easy to do. In Chrome, visit the site you want to create a shortcut to. Click on the settings icon (3 vertical dots) at the top right corner of Chrome. Click “More tools” then click “Add to desktop”. That’s it!
For this tip, I’ve added three of the sites I visit most often: Outlook.com, Gmail and Cloudeight InfoAve…
And there they are. Now if I want any of those on my taskbar, all I have to do is right-click on one and choose “Add to taskbar”. See?
I’ve added Cloudeight InfoAve Tips & Tricks web site and the Gmail account I used most to my taskbar. It’s quick and easy. Try it! If you’re using Edge on Windows 10 Version 1709 or newer (Fall Creators Update) you can do this:
Go to a web page you want to pin to your Start menu or taskbar. Then
click on the settings icon (3 horizontal dots) and click on “Pin this page
to the taskbar” or “Pin this page to Start”. System Restore, System Reset, Fresh Start and Factory Reset On
Windows 10 We recently helped someone who had to reinstall all her programs because she ran a Windows 10 System Reset instead of a System Restore. And right then, we realized how confusing it can be at times, especially if you’re upset, frustrated or in a hurry. So, we’re going to clarify each and give you some suggestions as to when you should run each, plus we’ll include links to our online articles showing you exactly how to access and run each of these Windows features. First, Fresh start is available only on Windows 10 Creators Update, Fall Creators Update and newer versions of Windows 10. [NOTE: None of these Windows features are backup programs. Nothing on this post should be construed as alternatives to keeping good backups. At the very least you should have an external hard drive and Windows File History turned on. It’s available with all versions of Windows 10. We offer a very inexpensive backup service. We'll set up a file & folder + image backup on any Windows 7, Windows 8.1 or Windows 10 computer - and give you a lifetime license for Ashampoo Backup Pro 11. See this page for more information about our backup service. ] System Restore Think of System Restore as a time machine [not a backup program]. Let’s say this morning you installed Uncle Bill’s Desktop Whirly Gig and it really messed up your computer. System Restore is your best FIRST option. System Restore lets you go back in time, to a time before you installed Uncle Bill’s crummy software, and puts your computer back to the state it was in before your computer got all messed up. System Restore keeps all of your programs and settings up to the date/time of the Restore Point you choose. Additionally, it keeps all of your personal files and folders. System Restore is good first option when something goes wrong because it makes the least changes to your computer. To learn how to use System Restore see this Cloudeight article.. System Reset System Reset is a powerful tool that comes with every version of Windows 10. System Reset gives you two options: 1. Reset your computer and keep all your personal files. 2. Reset your computer and remove everything. When you do a System Reset and choose the option to keep your personal files, Windows saves all of your personal files (documents, pictures, videos, music, etc.) and then removes all your programs and settings. Windows generates a list of programs that it removes. After Windows has saved all of your personal files and removed all of your programs, it reinstalls Windows. Any programs you installed are removed, but any apps that came with Windows and manufacturer’s bloatware will be reinstalled. So, after the Reset is done, all your personal files will be right where they were before you did the reset. But you’ll need to reinstall any programs you like because all you’ll have after a Reset are Windows apps like Edge, Mail app, etc. and any manufacturer’s software that came with your computer. The first program you should re-install after a system Reset is your security software. When you do a System Reset and choose not to save your personal files and folders, Windows will remove everything, reinstall Windows with Windows apps and any manufacturer’s software. A System Reset is the best option when your computer has so many serious unrelated problems that using your computer becomes annoying or difficult. To learn how to use System Reset, see our article on using System Reset here. Fresh start Fresh start is a new feature of Windows 10 that was introduced with Windows 10 Creators Update. Fresh start is very similar to System Reset with one big difference. When you run a Windows 10 Fresh start, it saves your personal files and folders, and some of your Windows settings. It uninstalls all of your programs. Then Fresh start clean installs Windows, which mean none of the manufacturers bloatware is installed. You get a fresh, clean copy of Windows, and all your personal files are restored. Fresh start is a good choice if you are having many substantial and serious problems with your PC. You can get more information about Fresh start by visiting this page. Factory Reset Many computer manufacturers included a recovery partition on the hard drive that allows you to restore your computer to the same condition it was in the day you bought it. Each computer manufacturer has its own procedure for performing a factory reset. Since doing a factory reset wipes everything off your computer and puts it back to the exact state it was in the day you bought it, it should be your very last choice if you are having serious problems with your computer. Another thing to keep in mind: If your computer had Windows 7 or Windows 8x on it when your purchased it, and you upgraded to Windows 10, and you do a factory reset, your computer will be running Windows 7 or Windows 8x when the factory reset has completed. However, you can re-install Windows 10 without having a product key. The Windows 10 key was hardcoded to your computer when it was installed (or when you upgraded). You can create Windows 10 installation media by following the instructions on this page. During the installation process, when you're asked for a product key, choose "Skip" and go on with the installation. You should always try System Restore, System Reset, or Fresh start
before resorting to a factory reset. If you want to know how to do a
factory reset, check with your PC’s manufacturer. Be a Text CTRL Freak! This tip will work in any email program like Thunderbird, on it most web mail programs like Gmail and Outlook.com. It also works in word processors like Microsoft Word and similar. It will also work in WordPad which comes with every version of Windows. You want to make a sentence or word bolded, just highlight the word or sentence and press CTRL + B. See? If you want to underline a sentence or word just highlight the sentence or word you want to underline and press CTRL + U. See? If you want to italicize a word or sentence, just highlight the word or sentence and press CTRL+ i ... See? If you want to make a word or sentence bold and italic and underline, just highlight and press CTRL+B, CTRL+ i and CTRL+U. SEE? If you want to indent a sentence or paragraph, press CTRL+ M If you want to make a hyperlink (a link to a web site) highlight the word or phrase and press CTRL+K. When you press CTRL+K a dialog will appear, type or paste the web site address (URL) into the address field, and viola! You have a link to a web site. See? And if you want to create a new document press CTRL+N. There are many more tricks like this. CTRL+C copies the selected text.
CNTL+V pastes the copied text. If you accidently make a change or delete
something you didn't mean to change or delete, if you press CTRL+Z right
away, it will undo whatever you've done. Strong Passwords Made Easy We have preached and preached about using a good password manager like LastPass (or pick any good password manager) to create and manage passwords,. But we have finally realized that many of you are still not using a password manager and you’re never going to. But we can’t begin to tell you how important it is that you use strong passwords and never reuse passwords on any site that deals with money or sensitive information (Social Security number, credit card numbers, etc.). We have been around the computer world for a long time, so we know exactly why so many of you use simple passwords like sandyb1831 or reggie48… and we know why you use the same passwords over and over. Why? Because you can’t remember strong complex passwords and it’s a pain in the neck when you can’t log in to sites because you can’t remember your passwords. (These are all good reasons you should use a password manager like LastPass! ) So, for those of you who don’t want to use a password manager, here are some tips on creating easy-to-remember, but strong and complex passwords from your old uncle TC and auntie EB. Let’s say your favorite movie is Gone With the Wind. You make as strong password from that, you know? Gon3WlTHth3w1nd* That’s one way to do it. Notice the E’s are 3’s and the capital I in WITH is actually a lower case L. And the asterisk at the end adds a symbol to create a very secure password. According to www.howsecureismypassword.net it would take a hacker 4 quadrillion years to crack that password. That’s longer than even EB is going to be around. Or “Gone With the Wind” fans, try this one: Fr@nkly$c@let*i*d0ntgiv3@d@mn It would take a computer about 4 UNDECILLION YEARS to crack that password./p> What if your wife has nice eyes? And her name is Meg? iLuvuri$m3g You are in luck. Even though that password is fairly short, it would take 400 years for a computer to crack that password. Or what about your license plate, last 4 digits of your cell number and your first name. You can remember those things, right? NEOU812*4419*D@n His Nebraska license plate is OU812, the last 4 digits of his phone number is 4419 and his name is Dan. As you can see we used asterisks to separate them and the @ sign for the a in Dan. Oh so clever! And Dan, you’re pretty safe. According to www.howsecureismypassword.net it would take a computer one trillion years to crack that one. OK… now we’ve given you some ideas on how to create some pretty strong passwords that are easy to remember and almost impossible to hack. If you don’t want to use a password manager like LastPass, at least put our easy-to-use password tips to good use! After all, it’s for your own safety. Let’s see what I can do with Darcy’s name… dd@rcyYRu$0M3@N? 429 billion years to crack that one, EB!
Uninstall Programs Using the Windows 10 Start Menu Did you know that in Windows 10 you can uninstall programs right from the Start menu. And you can even uninstall some (but certainly not all) Windows apps. It is really easy to do, but if you haven’t tried it before there’s a few things you need to know. For our example, we’re going to uninstall AbleWord (not really – it’s a nice program). In order to get uninstall some programs you have to expand the folder. As you can see AbleWord is one of those programs. So, to expand the folder, just click on the down arrow to the right of the program’s name. See?
After you’ve expanded the folder, find the program and right-click on it.
After you right-click the program’s icon, you’ll see a menu appear… click “Uninstall” from the menu…and proceed.
As of Windows 10 Fall Creators Update (version 1709), when you click “Uninstall” you’ll find that Control Panel > Programs > Uninstall a program opens. But we expect that soon, when you uninstall using the Start menu in future versions of Windows, the Control Panel step will be skipped. Oh, and one more thing. Not all programs on your Start menu will need to be expanded, sometimes you can right-click on the item in the Start menu and you’ll get the menu with Uninstall in it.. .for instance:
Just right-click the name of the program and you’ll get the uninstall menu.
Do you think it’s easier to go to Control Panel > Programs > Uninstall a program or use the Start menu? Whatever way you choose, if it works for you, that’s great. But at least now you know another way. Note: Revo Uninstaller & Geek Uninstaller are both excellent programs
that can help you remove programs and all (almost) traces of them. Both
are much more robust than the using the program's uninstaller. Also,
Reg Organizer has a great
uninstaller included - along with many other useful Windows utilities. HELP US HELP YOU! Make a small donation and help us help you! Our annual spring donation drive is underway. If you don't need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helping to keep you safe on the Internet. We offer free help to thousands of people every year... and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.So if you don't need any our products or services right now, please consider helping us with a small donation. If you're not a Cloudeight Booster already, you'll be invited to join our boosters after you make a donation of any amount. Our boosters get freebies and special booster-only offers Please help us by making a donation right now. Interested in making a monthly gift?
Visit this page. Help us keep helping
you! Streetmotive.com This Cloudeight Site Pick is a real time-waster and a real eye-opener. It's called Streetmotive.com. This site digs up the most oddly (stupidly?) named streets all over the world. Click the "Let's Go" button to get started. Once you get started, you'll want to keep clicking the "See another one button" to turn up more oddly named (stupidly named) streets. And to make it even more fun, the street's (roads, courts, avenues) are shown on map. You can zoom in on the map to take a closer look! Here are
a few that we found that we are brave enough to include in this newsletter
- trust us there are many many more.
These products and services are recommended and endorsed by Cloudeight:
We'd love to hear from you! If you have comments, questions, a tip, trick, a freeware pick, or just want to tell us off for something, let ups know. Please visit this page. If you need to change your newsletter subscription address, please see "Manage your subscription" at the very bottom of your newsletter. We received hundreds of questions for possible use in IA news. Please keep in mind we cannot answer all general computer questions. We try to personally answer as many as we can. We can only use a few to in each week's newsletter, so keep this in mind. If you have a support question about a service or product we sell, please contact us here. We hope you have enjoyed this issue of InfoAve Premium. Thanks so much for your support and for being a Premium subscriber. Have a great weekend! Darcy & TC Cloudeight InfoAve Premium - Issue #751 Volume 15 Number 20 March 2, 2018 Not a subscriber? Subscribe to our InfoAve Premium Newsletter Share Us on Facebook! We'd love for you to share us with your family and friends on Facebook. Help us by sharing us on Facebook! "Cloudeight InfoAve Premium" newsletter is published by: Cloudeight Internet LLC PO Box 73 Middleville, Michigan USA 49333-0073 Read our disclaimer about the tips, tricks, answers, site picks and freeware picks featured in this newsletter. Copyright ©2018 by Cloudeight Internet |