Cloudeight InfoAve Premium Issue #823 Volume 16 Number 39 July 19, 2019 Dear Friends, Welcome to Cloudeight InfoAve Premium issue #823. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much! Note to all Cloudeight Boosters! Your special sale has been extended! Thanks, Boosters! You asked and we listened. We're extending your special Boosters' sale on Cloudeight Direct SeniorPass through Monday, July 22, 2019. Please visit your Booster's home page and you'll find the information posted there. Thanks so much for being a Cloudeight Booster! Help us by sharing us on your Facebook page! Do you use Facebook? If you have a Facebook page, please help us by sharing us on Facebook. You can help us by sharing one of our articles or pages. You can also help us by sharing over 4000 computer tips and tricks on our InfoAve web site at http://thundercloud.net/infoave/new/ or our Facebook page at https://facebook.com/cloud8internet. If you have used our products and services and are pleased, mention us on your Facebook page. Thanks so much for your help! We can make your Windows 10 computer look and work more like Windows 7! The end of Windows 7 is coming on January 14, 2020. Using Windows 7 after that date may put your computer at risk as Microsoft will no longer be sending security updates and fixes for it. Whether you upgrade your Windows 7 to Windows 10 (still free) or buy a new Windows 10 computer, we can make you feel right at home on Windows 10 with our Windows Transformation service. We can make your Windows 10 look like this: Above: Windows 10 or Windows 7? It's a Windows 10 computer but it looks very much like a Windows 7 computer doesn't it? With our Windows 10 Transformation service, we will:
Get more information or purchase your "Transformation" now. The Windows 10 Transformation service key never expires it's good until you use it. A comment from Dorothy A big Cloudeight "Thank you!" to Dorothy, Jean, George, Reta, Sarah, Bonnie and all the others who took time out to write to us and/or sharing us on Facebook! We appreciate your kind words and your support very much! EB & TC. Your Purchase Helps Us!
Jill wants to know if it's too late to get a free upgrade to Windows 10 Pro from Windows 7 Pro Is it too late to get a Windows 10 Pro upgrade from Windows 7 Professional? IF not, I desperately need you to help from start to finish. I'm a total wimp. I am in the process of trying my best to organize pictures and emails and 'total clutter.' I have no filing brain whatsoever. I have and love Firefox and have and love Thunderbird for email. Have one G-mail account. As little Google as possible. Malwarebytes, etc. The only program I hope I don't lose is a very, very old Greeting Card Program - my life - American Greeting Cards Gold - and it can't be replaced. Hope it's still free and I'm praying you can take over and make it painless as possible... Everything is running GREAT. I've had no issues for years and years, so I've missed you for a long time. Hope you can help. Our Answer Hi, Jill. The upgrade from Windows 7 to Windows 10 is still free. If you're using Windows 7 Pro you'll be upgraded to Windows 10 Pro automatically. The procedure to upgrade is the same whether you're using Windows 7 Home Premium or Windows 7 Professional. No one can promise you that an old program will continue to work with Windows 10. But Darcy and I use a 1998 version of PaintShop Pro and it works with Windows 10. Still, we can't tell you if your program will work. You will have the option to go back to Windows 7 if something is not working right. You will have this option for 10 days after you install Windows 10. The instructions for upgrading are simple and we've published them a couple of different times. See this page for our upgrade tutorial. Additionally, if you want assistance with the upgrade and you'd like us to make Windows 10 look and work a lot more like Windows 7, we offer a service called Windows 10 Transformation. It's only $35. You can read about that here. We hope this helps you, Jill. ---- Jill used our Windows 10 Transformation service and wrote back after the upgrade to Windows 10... "I'm thrilled my favorite card Program still works just fine. First thing I checked on... AND, Word, Excel, and Thunderbird, and all my pictures are just fine, too. I couldn't be happier... Mucho Hugs, Jill" Cheri has questions about making a Windows 10 installation disk I recently upgraded to Windows 10 from Windows 7. Everything went great. I would like to now make the DVD for Version 1809 that you suggested in a June Newsletter. Is it too late to do this? If I still can where can I get the downloader tool for Version 1809? When I click from your newsletter on how to do to this it takes me to Version 1903. Any guidance to a web site to download Version 1809 would be appreciated. Our answer Hi Cheri. If you recently upgraded from Windows 7 to Windows 10, you have version 1903. To see what version you're using type WINVER in taskbar search. Microsoft only provides the current version of Windows 10 for download. Right now that is version 1903, so you can't (easily) download version 1809 anymore. But it doesn't matter what version is on the disk because you're probably not going to use it to install Windows 10 anyway. It's much more likely, that if you used the disk at all you'll use it as an emergency boot disk if your computer won't boot, or you'll use to access basic Windows 10 troubleshooting tools which don't change much from version to version. You'll probably never use the disk to reinstall Windows. Windows 10 has three ways to reinstall without an installation disk (or USB). You can use System Reset and keep all your files and reinstall Windows; you can use System Reset and wipe out everything and reinstall Windows; you can use Fresh Start and reinstall Windows only (clean install) while keeping your files and some of your settings. So it's very unlikely you'd need a disk to reinstall Windows. What all this means is that the version of Windows 10 on the disk is not that critical. I hope this addresses your concerns and answers your questions. Barb is having mouse wheel problems on Windows 10 Version 1903 I'm using Windows 10 version 1903 and Chrome. The option of how many lines the mouse wheel should scroll is greyed out, and mine is going about 3 lines at a time, past where I want it to stop. Please advise how to enable that option. I am using a Microsoft corded mouse with a Geemarc large yellow keyboard. Thank you both for your valued assistance. Barb. Our answer Hi Barb. Try shutting off your computer completely - all power lights off. Unplug your mouse. Leave your PC off for 5 minutes, then restart your computer. After it starts, and Windows is fully booted, plug in your mouse. Then try the mouse settings. Let me know if this helps you. -------- Barb wrote back: "Hello, Mr. Magic. Your expertise never fails to amaze me. I did what you said, but I somehow did it from a different mouse page, the greyed out one wasn't showing. Then I tried it on a page that I daily have this problem with, and the problem has gone. Thank you so much, for your prompt and efficient reply. Best wishes and grateful thanks, Barb." Patricia has some questions about browser history Is browsing history automatically deleted when the computer is closed and if not can it be organized? Also, how do I find the history on my browser if I wish to delete it? Our answer Hi Patricia. You can check your browser history by pressing CTRL+H while your browser is open. You can't organize history alphabetically; it's already organized by date. Browser history has a search box you can search your browser history for whatever you're looking for. Finally, by default, your browsing history is not cleared, but you can set some browsers to delete history when you close them.. Cheri wants to upgrade from Windows 7 to Windows 10 but has some reservations I am going to take your advice and upgrade my Window 7 to Windows 10. I read in your newsletter about Emsisoft not working after someone completed the upgrade. Is it best to uninstall some of these items that are running in the background before beginning the upgrade like Emsisoft, the printer, CalendarPal, the wireless mouse ( put the wired one back on). Will I lose the installed DVD burner program and my Microsoft office that came installed on my Windows 7 computer. Looking forward to your answer. If your answer is not received by Sunday I will hold off the upgrade. I have been with you guys since the beginning and have learned so much. All my kids and friends think I am so up on all things computer. If they only knew Thundercloud newsletters and Darcy's and TC's advice are my secret weapon. A big thank you from the bottom of my heart. One of your biggest fans. Cheri. Our answer Hi Cheri. Thanks so much for your kind comments. The Emsisoft issue was in a customer comment. It's the only time out of several dozen upgrades that we have been involved with that we have seen that problem. It has not happened before or since, and it was an easy fix. We cannot guarantee anything, but in all the upgrades that we've done, every person who's upgraded successfully seems to be happy. Everything is working for them as expected. The general rule of thumb is if a program works with Windows 7 it will work with Windows 10. I have never encountered anyone who had problems with any hardware after the update. But still no guarantees. MS Office should work just like it does for you now. There is no reason to uninstall programs or remove your printer or mouse. If you have an external hard drive, we suggest you unplug it when you update. When the update is complete, you can plug it back in. One thing to keep in mind, if the upgrade causes you serious problems, you can go back to what you have now without losing anything. So that's the best guarantee I can give you. Remember, if you don't upgrade to Windows 10 before Microsoft ends support for Windows 7, Windows 7 will become unsafe to use and eventually security software products will stop working with Windows 7. And since the Windows 10 upgrade is still free, it's a great time to upgrade. And if you want us to help you with the upgrade and make Windows 10 look and work a lot like Windows 7, we can do that too. See our Windows 10 Transformation service page. So, no guarantees, but when you start the upgrade, the Windows 10 upgrade tool will check your computer for any incompatibilities. The upgrade process can take anywhere from 90 minutes to several hours depending on your internet connection and your computer. I hope this allays your fears somewhat. I wish I could guarantee you that all was going to be perfect but I can't do that. But I can tell you with confidence that there's a really good chance you'll be happy with the upgrade. Again, thanks for your support and your nice comments! Let me know how the upgrade goes. ----- Cheri wrote back: "Hi TC, I waited until today to do the upgrade. I wanted a few hours to (make sure there) were no storms. I didn't want the power to blink off. From the time I downloaded the install file to starting the upgrade only took a little over an hour. Everything went great... l want to make a backup for Update Version 1903 per your newsletter. I had to let my hubby get his email. So far I am very pleased with Windows 10. I can't wait to go thru back issues of your newsletter for more hints and tips to tweak Windows 10 for my pc. Thank you so much for the encouragement to do this up upgrade. I hope everyone takes advantage of doing this now while it is free. Best wishes, Cheri.". Nancy says Microsoft tells her she'll need a license to upgrade from Windows 7 to Windows 10 Our answer The only exception to this would be if the PC being upgrade did not have a valid Windows product key, to begin with Dee says it's hard to see the tiny print in Thunderbird Helen is thinking about upgrading from Windows 7 to Windows 10 The price of our Windows 10 Transformation Service is still only $35. Carol has problems with printing and PDF files after updating to Windows 10 Version 1903 Jim bought a new Dell wants to uninstall all the Dell apps Robert wants to know why so many want to cling to Windows 7 Includes "Anytime Repair" with Our Unattended Support Feature! Send An Email Later With Gmail Did you know you can schedule an email to be sent whenever you choose with Gmail? You can — and it’s easy to do. Step 1: Compose your email Write the email you want to send later just like you would any email. But instead of clicking “Send” to send your email immediately, if you want to schedule your email to send later, click the tiny white up-arrow just to the right of the send button. Step 2: Schedule when you want your email to be sent You can choose from one of the dates and times displayed, or if you want to choose a different date or time, just click “Pick date & time” When you click “Pick date & time” you’ll see a calendar and a time. You can click the forward arrow next to the month and choose any future month. You can type in whatever time you want your email to be sent. I suppose if you are very ambitious you could schedule a send for any month next year too. Maybe an early Valentine’s greeting? If you’ve ever wanted to schedule an email to be sent at a future date and time, you can now do it, rather easily, with Gmail. 5 Easy Tips That We Use Every Day Here are 5 Windows tips we use almost every day. These tips save time and are super-easy. Today, we’re going to share these five with you. 1: Bring up the Lock Screen in Windows 10 If you press the Windows Key + L, it will bring up the lock screen in Windows 10. If you use a password Windows Key + L will “lock” your Window 10 PC until you enter your password or PIN. 2: Make any word or phrase a hyperlink If you want to make a link out of a word or a phrase, like “Visit our InfoAve Website“, it’s super easy to do. Select the word or words you want to make into a hyperlink and press CTRL+K. A dialog will appear. In the dialog type or paste the URL (web site address) and press Enter. If you did that correctly, the word or words you highlighted are now a clickable hyperlink. This works with most word processors and email programs. It also works in Gmail. Try it! 3: Open a new instance of a program with just the click of your mouse Did you know on most computer mice, you can click the scroll wheel? You can and we call the “middle mouse button”. If you middle-click on the taskbar of an open program, it will open a new instance of that program. Try it. It works with Chrome, Edge, Firefox, Edge Dev, Notepad, File Explorer (Windows 10), (Windows Explorer in Windows 7), Thunderbird, and many other programs. This will work with any program that allows multiple instances to run. 4: Open Task Manager with a keyboard shortcut Just press CTRL+SHIFT+ESC and Task Manager will open. 5: Hide all open windows in a hurry If you want to clear all open windows from your screen quickly, press the Windows Key and the M key; to reopen them again, press Windows Key+SHIFT+ M. A Guide to New Windows Update Settings for Windows 10 Home Version 1903 Until Microsoft released Windows 10 Home (Version 1903 / May 2019), Windows 10 Home users had very little control over Windows updates. You got them when they were ready and, if required, your computer rebooted automatically to finish installing them. Microsoft, not generally known for listening to customer complaints, finally acquiesced to the wishes of Windows 10 Home users and provided new Windows update options starting with version 1903 (May 2019 Update). While they may not be exactly what Windows 10 Home users wanted, they do provide much more control over Windows updates, including an option to prevent automatic restarts at inconvenient times – like when you have work in progress in several programs and an automatic restart causes you to lose all your work. With the new Windows update options, you’ll be able to turn off automatic restarts, delay update for up to 35 days, and more. Here’s our condensed guide to Windows Update in Windows 10 Home, version 1903 (May 2019 Update). Windows 10 Version 1903 allows you to delay updates for 7 days by default – and up to 35 days in Advanced options. Additionally, you can set “Active hours” during which time no restarts will occur. You can set up to 18 hours a day as “Active hours”. In Version 1903 you can also turn off automatic restarts altogether. And another new feature alerts you when a Windows 10 update restart is pending. Beginning with Windows 10 v. 1903, Windows displays an icon in the Notification area (system tray) whenever a restart is pending and it’s pretty hard to miss. See?
All of the following options can be found in Settings > Updates & Security >Windows Update. [Tip: A quick way to open settings is to hold down the Windows key and tap the i key.] The default Windows update Settings page. The default Windows update page (see screenshot 2 below) lets you pause updates for up to 7 days. You can also set active hours for up to 18 hours each day (or let Windows adjust your Active hours based on how you use your computer). During “Active hours” no restarts will occur.
Active hours You can set up to 18 hours each day as active hours or allow Windows to automatically set active hours based on how you normally use your computer. According to Microsoft: “We won’t automatically restart your device during this time” meaning during the hours you’ve set as your “active hours”.
Windows Update Advanced Setting page If you click on “Advanced options” (see screenshot 2 above) you’ll open the Windows Update Advanced Settings page. If you don’t want Windows to automatically restart your PC after an update is downloaded, be sure to turn off the switch under “Restart this device as soon as possible when a restart is required to install an update…” If this switch is turned on, Windows can and will automatically restart your PC to finish installing updates – so if you want to avoid untimely restarts, turn this switch OFF (see screenshot 4 below), Also from “Advanced options”, you can pause Windows updates for up to 35 days. (see screenshot 4 below)
The restart pending icon. Whenever a Windows update restart is pending, you’ll see the restart pending icon.
If you click on the restart pending icon you’ll see the option to schedule the restart. (You’ll also see this option in Settings > Update & Security > Windows Update if a restart is pending.)
When you click the restart pending icon and choose “Schedule the restart” you’ll see this Settings page. Make sure you turn the switch under “Schedule a time” to the “On” position. Then you’ll be able to pick a time and date when you want Windows to restart your computer to finish installing pending updates. This option allows you to delay restarts for up to 7 days.
Windows 10 Home (Version 1903) gives you several ways to delay updates and automatic restarts. And it all starts with turning off the switch under “Restart this device as soon as possible when a restart is required to install an update…” in Settings > Update & Security > Windows Update >Advanced options.
Windows 10 Home, starting with Version 1903 gives you a lot more options to delay updates and to avoid having your computer automatically restart at an inconvenient time than any previous version of Windows 10. Windows 10 Home users still don’t have all the Windows Update options that Windows 10 Pro users have, but starting with Windows 10 Version 1903 (May 2019 Update) they have a lot more options than in any previous version of Windows 10… and that’s a start. Windows 10 Fresh Start Windows 10 Fresh Start has been a part of Windows 10 since version 1703, but it’s one of those Windows 10 features that seems to have been forgotten. But, it shouldn’t be. It can be useful, especially for those who buy a new Windows 10 PC that comes loaded with manufacturers’ bloatware and trial software. We think that Windows 10’s Fresh Start feature should be on your list of things to do if you: a.) Have a new computer loaded with bloatware and trialware. b.) Have an older computer that’s running very poorly. While most of us think of Windows 10 system reset as the answer to severe and/or complex Windows problem, Fresh start is an equally good – and sometimes better option. Here’s how to access Windows 10 Fresh start. 1.) Type Fresh start in Windows 10 taskbar search and click on “Device performance & health”; “System settings” when it appears at the top. 2.) When you do you’ll see the following window appear. Click on “Additional info” at the bottom. 3.) The following window will open. Read the information, then click “Get started” to start Windows 10 Fresh start. 4.) If you want more information about Fresh start, before you “Get started”, click the “Learn more” link at the bottom and you’ll open a Microsoft Webpage with the following information and warning.
Clean manufacturers bloatware and trialware from a new Windows 10 PC We think the best use of Fresh start is to use it to clean manufacturers’ bloatware and trialware from a brand new Windows 10 computer as long as you do it as soon as you bring your new computer home and before you install any programs. This will give you a brand new computer that will be clean – and really “brand new”. It’s also an alternative for Windows 10 System Reset / Keep my files option. In our tests, a Fresh start takes between 45 to 75 minutes to complete. Your results may vary. Fresh start gives you a chance to clean install Windows while keeping your personal files and some of your settings. It also allows you to clean up the bloatware and trialware on a brand new Windows 10 computer. Things you can try if Windows 10 features are missing or stop working We have thousands of Windows tips, tricks and more on our InfoAve web site. Come see for yourself! Emsisoft One-Year License with Free Cloudeight Installation, Setup & MORE! Some of you are still not using Emsisoft. So, today, we're making you an offer you can't refuse! If you're not yet using Emsisoft, here's your chance to get the best protection you can buy and we'll install it and set it up for you FREE. Buy a one-year Emsisoft License from this page and get everything listed below:
Visit our Emsisoft page and get everything listed for just $29.99 Isn't it time you switched to Emsisoft? Spotlight Wallpapers Spotlight Wallpapers is free app you can get from the Windows store that makes it easy to get - and use - new wallpapers. It also makes it easy to change your desktop wallpaper often. You can either download the wallpaper images to your computer or set any image in Spotlight Wallpapers as your desktop wallpaper or as your lock screen image with just two clicks. It’s so simple and easy to use, there’s not much more I can say. So, let’s bring in the developer of Spotlight Wallpapers to tell you a little more about his program:
I have been using Spotlight Wallpapers for a week now and I love it. I’ve already changed my desktop wallpaper more in the last week than I have in the last year. It’s very easy to do and there are quite a few images to choose from. Plus you’ll get some new ones almost every day. So, what I do is open the program (app) every couple of days to see what new images have been added. If you like Bing images, there’s a new one every day but the old ones are not saved. So if you like them, you can save them to your computer -but remember, the Bing images change every day and there’s only one of them. You can use any of the Spotlight Wallpapers as your desktop wallpaper or your lock screen background image. You can also use the Bing “image of the day” as your desktop wallpaper or lock screen image. You can do this with just two clicks as you’ll soon see.
I find this program very useful. If you like changing your desktop wallpaper often you should give “Desktop Wallpapers” a try. Even if you don’t change your desktop wallpaper often, you can download and save any or all of these (mostly) beautiful images to your computer. You can read more about “Spotlight Wallpapers” by visiting its page in the Windows store. We work on a lot of computers every week and I estimate that over half of them have a driver updater installed. Driver updaters don’t make your computer work better, they don’t make it safer, they don’t make it more secure, but they can and do cause major problems with Windows computers and hardware. Back in the days of Windows 95, 98, ME and even early Windows XP sometimes hardware would stop working correctly due to corrupted or incorrect drivers. And thus, driver updaters were born to help users cope with all these driver updates. But in later versions of XP, and Windows Vista, Windows 7, Windows 8x and Windows 10, driver updaters became unnecessary, but the idea that they were/are had been implanted in the psyche of tech support writers and developers – all looking to make a buck by recommending and selling products like driver updaters. Every few days we receive offers from companies who want us to promote their products. They offer high commissions trying to get us to recommend whatever they’re selling. Recently we received this from a company who wanted us to promote their Driver Updater. If you’ve been reading our tips very long, you know how we feel about driver updaters. “Secur360 Driver Updater” sells for $29.95 EUR (about $34 U.S.D.). So if we recommended it to our readers, we could make over $24 on each sale with no investment at all. We could probably sell hundreds and make some money. That’s never going to happen... Read the rest of our "rant" here. Help Us During our Summer 2019 Donation Drive When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use. Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge. Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC. Please Help us keep up the good fight with a small gift. Interested in making an automatic monthly gift? Visit this page. Help us keep helping you... and helping you stay safe on the Web. What does "Windows as a service" mean?
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