Cloudeight InfoAve Premium

Cloudeight InfoAve Premium
Issue #826
Volume 16 Number42
August 9, 2019

Dear Friends,

Welcome to Cloudeight InfoAve Premium issue #826. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!

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Help us by sharing us on your Facebook page!

Do you use Facebook? If you have a Facebook page, please help us by sharing us on Facebook. You can help us by sharing one of our articles or pages. You can also help us by sharing over 4000 computer tips and tricks on our InfoAve web site at http://thundercloud.net/infoave/new/ or our Facebook page at https://facebook.com/cloud8internet. If you have used our products and services and are pleased, mention us on your Facebook page. Thanks so much for your help!

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Make Windows 10 look and work like Windows 7

Microsoft will end support for Windows 7 on January 14, 2020. Using Windows 7 after that date may put your computer at risk as Microsoft will no longer be releasing security updates and fixes for it. Now's the time to upgrade to Windows 10!

We can make your Windows 10 computer look and work more like Windows 7!

Whether you upgrade your Windows 7 to Windows 10 (still free) or buy a new Windows 10 computer, we can make you feel right at home on Windows 10 with our Windows Transformation service. We can make your Windows 10 look like this: 
 
Above: Windows 10 or Windows 7?

It's a  Windows 10 computer but it looks very much like a Windows 7 computer doesn't it?
 
With our Windows 10 Transformation service, we will:
  1. Change the start menu back to Windows 7 classic style and include your favorite programs
  2. Change your taskbar and start menu colors to your preferences
  3. Add an authentic Windows 7 start button
  4. Add Windows 7 Wallpaper (if desired)
  5. Change Windows 10 File Explorer so it works more like Windows 7's Windows Explorer
  6. Add My Computer -- and other familiar Windows 7 icons --  to your desktop (if desired)
  7. We'll even assist you with getting the upgrade to Windows 10 started if requested.

Get more information or purchase your "Transformation" now.  The Windows 10 Transformation service key never expires it's good until you use it.  So get yours now!

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Cloudeight InfoAve Premium - Reader's Comments

A comment from Virginia on our Facebook page
Their ability to remotely connect to your computer. They can turn your Windows 10 page to look and act like Windows 7. They can remotely fix your frustrating computer problems for less than half of what the local shop charges and they can set up Thunderbird Stationery for you!

A comment from Robert
Where do I start with Kudos extraordinaire? I took advantage of the Senior Plan (SeniorPass) and got help with my fairly new (less than 6 months) HP PC, because it was running slow and sluggish. It showed a lot of non-specific white space when loading programs. I checked a few things but hampered by not knowing which apps could be halted and which not be halted. Darcy came in and solved that for me. And in a matter of minutes had my PC running like new again!

A comment from Dianne
Hi Darcy: I really appreciate all your recent advice and help - you and TC are quite amazing with your grasp of computer knowledge. Thanks for the Windows 10 upgrade page. Now I can do it with confidence. It's such a compliment to you both, that so many people have complete trust in you. Nice - give yourselves a hug!

A comment from Ted
You know I have been with you for so many years not even sure how many anymore. So enjoy your daily and weekly letters. Last week you suggested for those who wanted, to try the new Microsoft Edge Dev, I love it, and once again enjoy turning on my computer, Checker Plus, Love it. I am having a problem Syncing my Gmail calendar to the Outlook ( which I like better) however I am sure will find a way. Thanks again for all your efforts in research and helping us old folks with computers. It has been said many times before but YOU GUYS ARE THE BEST! Thanks, Ted.

A comment from Rhea
Just dropping by to spread some knowledge that is really well known and that is that TC and Darcy are two wonderful people that we couldn't do without and of course that includes yours truly. They are both so patient and helpful all the time. I have had occasion to deal with them both but just the other day, I dealt with TC. and he was just wonderful and very helpful in waking up my senior brain. He helped me get started in uploading Windows version 1903 and everything turned out to be okay and he also corrected my quick access file. I make a small donation when I can but wish I could do it more often, only let them repair my computer, put it on the bulletin board where I live and now I want to go in the garage and make each of them a gold medal for going above and beyond the call of duty but somehow I don't vision them as a completed project but I will try. Thanks again TC and Darcy.

A comment from Karen
Darcy, I have to thank you again for getting my email up and running again. It is working well. It is so nice to have folks like you both that we trust to come into our computer and get things back in order. Thanks again, Karen.

A comment from Nigel
Once again I have to thank our duo at Cloudeight. TC spent some time sorting out my PC and showing me how to correctly deal with zip files. Thank you both for all your help over the years. Nigel.

A big Cloudeight "Thank you!" to Virginia, Robert, Dianne, Ted, Rhea, Karen, Nigel and all the others who took time out to write to us and/or sharing us on Facebook! We appreciate your kind words and your support very much! EB & TC. 

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Cloudeight Direct Computer Care

Your Purchase Helps Us!
When you purchase any Cloudeight Direct Computer Care Service, you get the best computer care and repair, at the lowest possible price. Plus, each Cloudeight Direct Computer Care service you purchase goes a long way in helping to support our small business.

Your computer fixed - while you watch!
With our Cloudeight Computer Care, we'll fix your computer while you watch. You'll be getting the best computer repair service available, at the best price, from people you trust. Our Cloudeight Direct Computer Care single repair keys are a great deal. They are good until you use them.

For more information see our Cloudeight Direct Computer Care home page!

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Here are some important links for you:

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Cheryl asks about Microsoft's Edge Dev browser
I currently use Google Chrome (love it), however, I read your recent newsletter where you mention "Edge Dev". From time-to-time, I come across a webpage (usually a government webpage) that requires the use of Internet Explorer.

Since Win10 doesn't even have IE, and comes with Microsoft Edge, I'm wondering if I should download the Edge Dev browser for those odd times when another browser is required or just use the Microsoft Edge that came with my Win10 upgrade?

I know this may seem like an "odd" question, since I RARELY use anything other than Google Chrome, but if Edge Dev (I agree, it's a really weird name), is more reliable than Microsoft Edge, I'd rather download it now than wait until I need it. :-) I hope this makes sense. Thank you for putting up with my many questions.

Our answer
Hi Cheryl. Edge Dev is recognized as Chrome or a Chromium browser, so it won't work as a substitute for Internet Explorer. Windows 10 does come with Internet Explorer, but it's not easy to find. One way to find things in Windows 10 is to type the name in the taskbar search (or in your case, since you have Windows 7, the start menu search at the bottom): "Internet Explorer". It will come up at the top of the search results and you can click it or just press Enter.

It's also in your start menu but not under "I", it's located under Windows Accessories > Internet Explorer.

Edge Dev is still beta software meaning it's still in testing stages. I have found it very reliable, but quirky at times - especially with extensions. Although quirky, I like it better than Edge. I have never liked Edge and apparently, not many others do either since less than 10% of people use it.

If you like Chrome, you'll find Edge Dev very similar - there's not a whole lot of difference. Should you download it? It won't hurt anything but remember it's quirky with extensions. I'm sure its quirkiness will improve as its development continues. Also, keep in mind, that it can't be used on sites that only work with Internet Explorer - but I think these kinds of sites are now few and far between anyway.
------
Note: If you are interested in learning more about Microsoft's newest browser "Edge Dev" -- read our article here.

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Sheilah wants to know if we can help her upgrade her Windows 7 PC to Windows 10
Can y'all install windows 10 on my laptop and desktop? I just saw a note that it's free to change windows 7 to 10. Is that true and if so what is the cost for y'all to do that. Thank you, Sheilah.

Our answer
Hi Sheilah. Microsoft continues to offer a free Windows 10 upgrade for Window 7 and Windows 8x users.

We can help you upgrade and even making your Windows 10 PC look like Windows 7. The cost is $35 per PC. This covers checking your PC, initiating the upgrade and coming back after the upgrade and making your Windows 10 computer look and work a lot more like Windows 7.

You can see all the details and/or purchase this service here:

www.thundercloud.net/direct/2019/transform/

Looking forward to helping you soon!

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Brenda tries to uninstall a program not listed in Programs/Uninstall a program

Sometime ago you sent out some links to get rid of unwanted programs like Avast etc. Well, I have a problem with Avast. It isn't showing up as a program that I can uninstall so I tried taking it out of the registry. It wouldn't let me do this. Then I found your link avastclear. It no longer works and in actual fact when I clicked on it froze my whole computer and I had to close down and start again.

So now I don't know how to get rid of the Avast stuff that keeps popping up all over the place.

Any help from you would be gratefully appreciated. I don't what most of us would do without your wonderful help and advise.

Bless you both. Brenda H.

Our answer
Hi Brenda. Yikes! If a program won't uninstall or does not show up in Control Panel / Programs / Uninstall a Program, the last thing you should ever do is try to remove it by removing pieces from the registry. Not only is that unlikely to work, but you may also delete something that you shouldn't. With AVAST, there could hundreds or even thousands of registry entries, not including other parts of the program like services that need to be removed.

The solution to your problem sounds crazy, but it's the best way.

You'll need to reinstall Avast (free) and then restart your computer.

After restarting your computer, use AvastClear to remove Avast. Be careful not to use Control Panel or an uninstaller to remove Avast first. Use AvastClear to remove it.

It's really important that you reinstall Avast and restart your computer before trying to remove it. Restarting your computer is essential.

As a general rule, this is how you would uninstall any program that does not show up in Control Panel / Programs / Uninstall a Program.

Let me know if this helps.
----------
Brenda wrote back: "Thank you for your help! It worked. Cheers, Brenda"

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Jerry wants to know the difference between Windows "Sleep" mode and "Shutdown".
HI you all, It's HOT here in Las Vegas, NV. MY question is, what is the difference between "sleep" and just shutting it down? What keeps running in sleep mode? Thanx, Jerry.

Our answer
Hi Jerry. "Sleep" is a low power state where everything is kept in memory but other parts of the PC (like the hard drive) are idle. The PC uses very little power during sleep. In Sleep mode, your computer uses about 12 watts. That's about the same as a night light.

If you shut down your computer, the memory cache and RAM are flushed (erased) and Windows shuts down. When you restart Windows will have to reload, your HDD will spin up (an SSD will power up).

We rarely use sleep and rarely shut down our computers. We simply set the screen to dim after 10 minutes of inactivity. Your monitor or laptop screen is the real power gobbler.

I hope this answers your question, Jerry.
 
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Larry has a question about bookmarks and Favorites
I have been a subscriber almost from the very the beginning of Cloudeight and value your information with great respect. I have resolved numerous problems with the help of this newsletter. However, I now have a question that I do not recall seeing addressed anywhere.

Our answer
Hi Larry. Thanks for your long-time support.

Favorites and bookmarks are two very different animals. Only Microsoft browsers (Edge, Internet Explorer, Edge Dev) use "Favorites". All other browsers use "Bookmarks". Chrome, Opera, Firefox, etc. don't use Microsoft's Favorites. Favorites and bookmarks are all stored in your Users folder. Where bookmarks are stored varies by browser.

Chrome stores bookmarks in C:\Users\Your User Name\AppData\Local\Google\Chrome\User Data\Default. This is a hidden folder. To see it you'll need open File Explorer (Windows key + E), click on "View". Click on "Options" > "View' and tick the circle next to "Show hidden files, folders, and drives" in File Explorer option.

Firefox stores bookmarks in C:\Users\Your User Name\AppData\Roaming\Mozilla\Firefox\Profiles

Opera stores bookmarks in C:\Users\Your User Name\AppData\Roaming\Opera Software

Most browsers have an import feature. So if you have all your favorites stored in Edge, you can open Firefox, Chrome, etc. and import your favorites from Edge into Chrome, Firefox, Opera, etc. Likewise, you can import your bookmarks from Chrome, Firefox, etc. into Edge, Internet Explorer, Edge Dev.

You can only have one default browser and that would be the one you'd use mort. If you're using Chrome, you can import bookmarks and favorites from all other browsers, turn on sync and your bookmarks and favorites will be synced across all your devices as long as you're using Chrome and you're signed into your Google account.

If you want all your Favorites and bookmarks in one browser, you can import them into one browser or all browsers.

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Virginia will be sharing a computer with her daughter and wants to know the best way to do this
I'm a senior, living with my daughter who is getting ready to move into a 2-story house where this computer that we share will have to be stationed upstairs. If I get a laptop to use downstairs, is there a way I can use it to tap into this upstairs computer? Or would it be better if I were to move my entire C drive onto my external hard drive and install it into the laptop downstairs? I've checked, there is room on the external hard drive to hold it. Either way, I believe I just MAY have to use one of my Keys to get help from you guys to get this done, I don't know how involved it may be.

I'm also going to have to get Emsisoft to cover both computers. Thanks heaps for your advice, TC & EB - you are the best.

Our answer
Hi Virginia. First, thanks so much for your nice comments and your long-time support.

If both computers are using Windows 10 (version 1803 or newer) you can use Windows 10 "nearby sharing" to allow each computer to access the other. But this is a form of networking and we cannot do this remotely. You can learn how to use it by reading this Microsoft article. However, what you can share is limited. You cannot, for instance, share programs.

I'm not sure what you mean by putting your entire C:\ drive on external. Even if you do this, you won't be able to use the programs from the external. You could backup your pictures, documents, music folders - and all your personal files on that drive.

Then on the computer you're sharing with your daughter, you could create your own password-protected (if desired) user account. Having a user account for your daughter and one for you would almost like having two separate computers. You could import your pictures, documents, music, personal files, etc. into your own user account on the shared computer. Then you could install any programs you like on your user account on the shared computer.

Have separate user accounts would almost be like having your own PC. When you're done using the computer you can press Windows Key + L to bring up the sign-in screen which would display both user accounts in the lower left-hand corner. Just click on your account to log in.

We could set up your user account and help you import your personal files from the external using Cloudeight Direct Computer Care.

As far as Emsisoft goes, you could buy a multi-PC license that would cover up to 3 computers. See www.thundercloud.net/emsisoft/  for more info.

On the computer with the 2 user accounts, Emsisoft would cover all accounts when installed on the PC. Both accounts would be covered, this would not require a multi-computer license, But if you want to cover both PCs it would.

Let me know if you need more help.
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Virginia wrote back: "Thank you SO MUCH TC, for your helpful reply, I can always count on you two for help. I was so happy to learn of that Windows Key + L to change accounts, that really came in handy! I read everything you write and copy a lot of it!  Also, thanks for that Microsoft URL, I'm looking into that. And yes, I am using Emsisoft and am aware of being able to use my account for two computers - also a thanks to Cloudeight. If I find that I still need help, you can be sure I will be calling on you and EB. I have two Keys handy. Thanks again, Virginia"

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Nick is not getting our InfoAve Premium newsletter
It appears that you are sending the weekly newsletter to my Yahoo email address and I never get anything. I have tried all the things you suggested and it still gets blocked. Can you please change my subscription address to -------@rogers.com Getting rid of Yahoo mail is not an option at the present. It's a long story. Thanks, Nick.

Our answer
Hi Nick. First, thanks for your support and for subscribing to our newsletters.

I'm sorry to tell you this, but we don't have enough money or clout to reach beyond Yahoo's ludicrous spam filters. I guess if you're a company who had 3 billion users breached, you'd want to do something to make it appear that you're doing something - but blocking newsletters and other email is not making Yahoo users safer. Sadly, Rogers.com uses Yahoo's mail servers so many times our newsletters do not get delivered to Rogers.com email users either. This used to be called censorship - now it's called "protecting users from themselves".

If you want to be sure to get our newsletters (and all of your mail), you should get a free Outlook.com or Gmail account and subscribe to our newsletter(s) with it.

You can get a free Outlook.com email address here.

You can get a free Gmail account here.

It takes only 5 minutes to set up an account and then you'll be sure to get our newsletter.

If we could wave a magic wand and make Yahoo come to its senses, we would. But Yahoo's now owned by Verizon-- hmmm I mean OATH. We don't think anything is going to change for the better in our lifetimes.

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Carol said Emsisoft let her down and she got "ransomware"
Good Morning, TC and Darcy. I'm writing to you to let you know that, even though I had Emsisoft installed by Cloudeight on my Windows 10 computer last year, a "ransomware" company invaded it and spread a bright red banner across my screen and I was locked out. I scammed the scammers by going through their required steps for them to release my computer back to me. Even though I even went through the last steps, I immediately called my bank and put a permanent block on that company. They released my computer back to me, and I never heard from them again. In the meantime, I contracted with another company for internet security.

This is why I am not going to renew Emsisoft for both my computers (Windows 10 as well as Windows 7). I appreciate your help in other ways, but Emsisoft did not do the job of protecting my computer. Carol

Our answer
Hi Carol. What you had was not a failure of Emsisoft. What actually happened is that you were tricked into believing a scam ad. What you saw simply a popup ad from the Web. It's a ubiquitous scam and you were tricked into believing your computer was compromised and you were tricked into calling the scammer.

It was not ransomware. Ransomware does not take payments via bank account or credit/debit cards. Ransomware demands a ransom payment be made with cryptocurrency such as bitcoin. Payments made by bitcoin or other cryptocurrency cannot be traced backed to the scammer like credit/debit cards or bank account transactions can.

No antivirus program stops ads, and not even ad blockers can block these kinds of ads since they're designed as web pages. Scammers make millions of dollars by tricking folks into believing their computer has been compromised. They make millions so they can spend a lot of money finding ways around ad blockers and designing ads that will trick the most people.

Here's a tip. The next time you get an ad from a browser that covers your screen with a fake "threat" like this, hold down your CTRL key and press the F4 key. That it will close the ad. If that does not work, turn your computer off user your power button and wait a few moments, then restart. Be SURE you do not have your browser set to open automatically with the pages that were open when you shut down your computer.

We have covered these kinds of scams many times. We hope that by showing people what these kinds of scams look like we can help them avoid being tricked. Here are a couple of articles you can read to help learn how to recognize these kinds of scams and trickery. Be prepared as the chances are pretty good that you will see it again.

http://www.thundercloud.net/infoave/new/tag/windows-scams-call-microsoft-scam/

http://www.thundercloud.net/infoave/new/tech-support-scams-microsoft-support-scams-theyre-everywhere/

Hope this helps you! If you are not getting our newsletters please subscribe. Both our newsletters are free. You can sign up for our newsletters from the links below:

http://www.thundercloud.net/infoave/new/about/  for our weekly "Cloudeight InfoAve Premium" newsletter.

http://www.thundercloud.net/infoave/new/daily-tips/for our daily "Cloudeight InfoAve Daily" newsletter.

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Cloudeight Direct Computer Care SeniorPass

Includes "Anytime Repair" with Our Unattended Support Feature!

SeniorPass: A Great Deal for Our Friends 60 and Older!

With our Cloudeight Direct Computer Care SeniorPass, our friends age 60 and older get one full year of unlimited computer care and repair for one low price. With our SeniorPass you'll get the best computer care anywhere - any time you need it!

SeniorPass is valid for unlimited computer care & repair sessions for one full year starting with the first time you use it. The clock does not start ticking until you use your SeniorPass for the first time. A great deal!

Having SeniorPass is just like having insurance for your computer. You'll get one full year of computer care and get help with almost any computer problem whenever you need it. We're here to help you.

Computer care & repair for one full year just $99!  Check out our SeniorPass offer right now!

Get your SeniorPass and/or get more information here.

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Cloudeight InfoAve Premium -Tips & Tricks

The Quick Way to Clear Chrome Browsing Data
Windows 7, Windows 8x, Windows 10

For those of you who use Google Chrome browser,  here’s the fastest way to clear your browsing data short of creating a bookmark.

Open Chrome, and press CTRL+SHIFT+DELETE on your keyboard. Chrome’s “Clear browsing data” dialog will open.

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Using the down-arrow, you can select how far back you want to go to delete browsing data from Chrome, even back to the beginning of time. Not actually the beginning of time, but back to the first day you used Chrome on the current device. You can also check or uncheck what you want to clear under “Clear the following items…”

Remember, clearing cookies will log you out of sites you’re logged into. The next time you visit those sites, you’ll have to enter your login credentials again.

If you like bookmarks and hate keyboard shortcuts, pastes (or type) the following into Chrome’s omnibar (address bar)

chrome://settings/clearBrowserData

After you do that, click on the start in at the right edge of Chrome’s omnibar (address bar);

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Give it a name you’ll recognize. Keep it in your Bookmarks bar. Click done. The next time you want to clear Chrome’s browsing data, just click on your shortcut.  It will open the Clear browsing data dialog.

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Now you know the two quickest ways to get to the Chrome’s “Clear browsing data” dialog.

One more thing…Clearing browsing data on your PC or other device does not delete search history or other data Google tracks. If you want to clear and/or control that, make sure you are logged into your Google account then click the link below:

https://myactivity.google.com/myactivity

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How to Open Files and Folders With a Single Click in Windows 10
Windows 10 (all versions)

If you’ve moved from older versions of Windows to Windows 10 and you were used to single-clicking to open files and folders, you’ll be glad to know that you have that same option on Windows 10. And it’s easy to change your file & folder options to make opening files and folders with a single click the default action on Windows 10. Also, if you're using Windows 10 and you'd rather single-click than double-click, this tip is for you!

  1. Open File Explorer by clicking its icon on the taskbar or press Windows Key + E

  2. In File Explorer, click on View (on the toolbar) then click “Options”  and “Change folder and search options” to open the Folder Options dialog: 

  3.  In the Folder Options dialog tick the circle next to “Single-click to open an item (point to select)”. You’ll see that when you do that “Underline icon titles only when I point at them” is also selected. We suggest you leave it that way, the other choice “Underline titles consistent with my browser” can get messy. Then click “Apply/OK”.  

That’s all there is to it. After you change these settings, you can open files and folders with a single click. If you decide you want to go back to double-clicking to open files and folder, just go back to the Folder Options dialog and tick the circle next to “Double-click to open an item (single-click to select)”. Click Apply / OK and you’re back to double-clicking to open files & folders for your default action.

Bonus tip!

You can also get to Folder Options from the Control Panel. In Large icon view, click on “File and folder options”. You can open Control Panel – even if you have no shortcut for it. Just type CONTROL in taskbar search.

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How to Go Back to the Previous Version of Windows 10
Windows 10 (all versions)

You may want to return to the previous version of Windows 10 if a version update causes you problems. Going back to the previous version of Windows 10 is only possible after a version update (like the “May 2019 Update” or Windows 10 Version 1903). Other updates can be uninstalled.

By default, you have 10 days after a version update to go back to the previous version of Windows. Using the option to go back to the previous version of Windows 10 preserves your files, installed programs, settings and reverts your Windows 10 version to the previous version.

Do not use System Restore, System Reset, or Fresh start to fix problems with a version update. Always choose the option to go back to the previous version of Windows 10. So,  the first thing you should do if a Windows 10 version update causes you major problems is this:

1. Right-click on the Start button and click “Settings” Or press the Windows Key + i.
2. In Settings click “Update & Security”
3. In “Update & Security” click  “Recovery”
4. In Recovery, you may have 3 options “Reset this PC”, “Go back to the previous version of Windows 10” and “Advanced startup”. If it has been well past 10 days since the Windows 10 version update was installed you will not see “Go back to the previous version…” at all.

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.
If you don’t see “Go back to the previous version of Windows 10” as one of your choices or the “Get Started” button is grayed out:

a.) The update was not a Windows 10 version update

b.) Too much time has passed since the major update was installed. By default, you have 10 days to go back to the previous version after a version update.

c:) If you see the option but the “Get started” button is grayed out, then you waited too long and you no longer have the option to go back to the previous version of Windows 10.

If you have problems with updates other than Windows 10 version updates, you can uninstall the update(s) this way:

1. Click Start — Settings.
2. In Settings, click on Update & security
3. In Update & security, click on Windows Update
4. In Windows Update, click on Advanced Options
5. In Advanced Options, click on View your update history.
6. In Update history click on Uninstall updates and a list of updates will appear. The date of each update will be shown on the far right of the list. You can uninstall updates from there.

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2 Easy File Explorer Tips
Windows 10 (all versions)

In Windows 10, Windows Explorer is known as File Explorer. And here are two easy File Explorer tips we hope you’ll find useful.

Explorer Navigation Made Easy

When using File Explorer to navigate through folder levels, each of the levels is shown in the “address” bar. In the example below, EB is looking at folder located at

This PC (computer) > Documents > Cloudeight > Help and Signatures files.

Each of those levels is clickable. For instance by clicking on “Documents”, “Documents” will open.  By clicking on “This PC”, you’ll go back to “This PC”.  Each level shows in the “address” bar and each level is clickable. That means you don’t have to go back one level at a time, you can go back several levels or back to “This PC” all with one click.

Cloudeight InfoAve Windows 10 Tips

Turn Off the Ribbon in File Explorer

Sometimes you feel like a ribbon and sometimes you don’t? Whether you like the “ribbon” in Windows Explorer or you don’t, one thing you should know is that you can show it or hide it and it’s easy to do.

The easiest way is when File Explorer is in focus (on top) press CTRL+F1. If the ribbon is showing, CTRL+F1 will hide it. And if it’s hidden, CTRL+F1 will show it.

You can also use the little arrow showing just to the left of the question mark to hide or show the ribbon.

Cloudeight InfoAve Windows 10 Tips

Cloudeight InfoAve Windows 10 Tips

And that’s how you hide or show the ribbon in Windows 10 File Explorer.

Note for laptop users: You may find CTRL+F1 doesn’t hide or show the ribbon. You may find that it opens the Narrator. If this happens to you, press CTRL+Fn+F1 and that should work to hide or show the ribbon in File Explorer.

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A Midsummer Night’s Poll: What Browser Do You Use?
For everyone

The following browser user share stats are from ComputerWorld. The ComputerWorld article was published on August 1, 2019, and you can read the article here.

These are end-of-July 2019 Statistics

Google Chrome: User share is 68.6%

Mozilla Firefox: User share is 8.3%/p>

Internet Explorer and Microsoft Edge: Combined user share is 13.2%

Safari’s user share is 3.2%

Opera’s user share is 1.4%

OK, now that you know the score, please tell us what browser you use most often (your default browser).

Visit this page and tell us what browser you like the best!

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Want more tips, tricks, and information?

Newest Version of Chrome Nixes Flash; Foreshadows Things to Come

What’s Going to Take the Place of Flash?

We have thousands of Windows tips, tricks and more on our InfoAve web site. Come see for yourself!

Subscribe to our free InfoAve Daily newsletter.

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No Foolin' Special - Emsisoft with Free Installation

Emsisoft One-Year License with Free Cloudeight Installation, Setup & MORE!

Some of you are still not using Emsisoft. So, today, we're making you an offer you can't refuse! If you're not yet using Emsisoft, here's your chance to get the best protection you can buy and we'll install it and set it up for you FREE.

Buy a one-year Emsisoft License from this page and get everything listed below:

  • Removal of your current antivirus.
  • Double-scanning of your PC for hidden malware
  • Installation and setup of Emsisoft
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Cloudeight InfoAve Premium -Tips & Tricks

Easily Backup Your Gmail With UpSafe Free Gmail Backup

First, we want to point out that Google lets you backup your Google Account (including Gmail) free. It’s a bit convoluted and somewhat time-consuming, but it can be done. We show you how to do that here.

But finally, there is an easier way to backup your Gmail account. A freeware program called UpSafe Free Gmail Backup makes it a snap to backup your Gmail account. UpSafe Free Gmail Backup allows you to back up a maximum of 5 GB of data.

Why would you need to backup your Gmail account?

You might want to keep a backup of your Gmail account on your PC in case you lose access to your account, you don’t’ have an internet connection and you need to find an important email. or just because you would sleep better at night knowing you have a copy of your Gmail account on your PC.

The program is easy to install – no tricks, gimmicks or bundled software. But the download link is rather hard to find – it’s at the very bottom of the page. We’ll also give you the direct download link a bit later.

UpSafe will back up all your email to one file – or you can choose options from the backup options dialog such as Sent Date, From contains, To contains, Subject contains and Folders.

UpSafe Gmail Backup - Cloudeight Freeware Pick

Once the copy of your Gmail account is downloaded you can browse the backup by clicking on “View mail backup”.

UpSafe can restore single items or your entire Gmail account — but remember, the free plan is limited to 5 GB.

You can also restore your data to a different Gmail account. This is an especially nice feature because it makes it easy to move all your mail to a new/different Gmail account.

UpSafe Fee Gmail Backups are incremental. That means only new data is added to your current back up.

If you choose to register your UpSafe Gmail Backup Program — registration is free — UpSafe will keep a history of your backups and allow you to schedule automatic backups. You can also choose to have UpSafe automatically backup your Gmail account on demand and/or choose to have the backup run whether you’re logged in or not. Registering the program also gives you access to more features. Of course, you’ll have to give UpSafe your email address when you register.

If you choose the archiving option, UpSafe will download all your Gmail, delete all the email in the account and store a copy of all your email on your computer. You can save it on a USB flash drive or external hard drive. This option would only be viable if you needed to free some space on your Google account.  Since the free version of UpSafe Gmail Backup is limited to 5 GB and you get 15 GB of space with your free Google account – well, you do the math, eh?

UpSafe Free Email Backup does not back up your contacts, but you can export contacts easy enough from your Gmail account to a CSV or vcard format. Learn how to backup your Gmail contacts here.

As far as I can tell, while it sounds a bit wiley, I don’t believe UpSafe Free Gmail Backup accesses your personal information any more than an email program does. Remember email programs like Thunderbird, Outlook, etc. save your Gmail login credentials as well.

UpSafe Gmail Backup does give you the option to automatically log out of Gmail when you close the program for additional security.

UpSafe Free Gmail Backup’s installer contains no malware and no bundled software.

If you have a lot of mail in your Gmail account, it can take quite a while to back it up, so be patient. 

You can read more about UpSafe Free Gmail Backup here. The download button is down near the bottom of the page. 

Here’s a direct link to the download.

More screenshots and a video to help you learn more about UpSafe Gmail Backup Free.

UpSafe Gmail Backup - Cloudeight Freeware Pick

UpSafe Gmail Backup - Cloudeight Freeware Pick

Want more screenshots and a video? OK, then follow me, I'm the Pied Piper and I'll show you where it's at.

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Cloudeight InfoAve Premium - Essays , Rants, etc.


The Quiet


Yesterday, as I do almost every day, I took a long walk. Lately, I've been walking about 4 miles - 6.4 km - a day. And I've been doing those kinds of walks for quite some time now. And I know, I'm blessed. Over the past ten years, I've had my share of health problems, but it's smooth sailing for now, and I'm very thankful.

Anyway… my walk yesterday turned out to be quite a pensive one. I think the walk turned pensive because of The Quiet. The only sound I heard during my walk was the sound of the white, cottony clouds floating across the crystal-blue sky.

In other words, the only sound was silence.

There’s nothing wrong with silence. Silence is almost always a good thing. But the silence on my walk yesterday was a peculiar silence. The quiet made a good petri dish for thoughts and visions that stretched far beyond the confines of my walk on an otherwise ordinary summer day.

I’ve been on this Earth for more decades than I care to think about. While I walked through the quiet yesterday the summer day reached into the recesses of my mind where memories of summer days long passed reside.

I remember the summer days when I was young. Back then, summer days were filled with the sounds of children playing baseball in the park, or riding bicycles or playing hide-and-go-seek.

The ice cream man circled the town with his jingle-jangle music playing that told children to beg dimes and quarters so they could buy ice cream and other frozen novelties from the ubiquitous ice cream man.

There was always the distant clinking, clattering cacophony from the junkyard just over the railroad tracks.

When I was growing up – so long ago – it seemed that summer days were symphonies of happy sounds. The world seemed alive and content. At least in my little world, it did.

On my one-hour walk that took me through many different neighborhoods, I saw no children playing outside...

Read the rest of "The Quiet" here.

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Cloudeight InfoAve Premium - Back to Basics

What the heck are hashtags?

My grandma made great hash, but I wouldn't be allowed to have any until my friends (yes, I really used to have friends) amused her by playing homerun derby with plastic balls and bats, in her backyard. Hit it passed the willow tree and you had a homer.  Now imagine homerun derby with TC, a little boy, running around calling himself the sultan of swat.

#sultan

When we were tired of playing homerun derby, we played tag. By the time we got around to playing tag, it was almost dinner time. Us poor folk called dinner "supper". We played tag, got all sweaty, and then went in to eat hash after playing tag. We ate dinner, filthy. We watched TV, filthy. We went to bed, filthy. We only bathed on Saturday night after Lawrence Welk. Yay!!

#stinky

I am no longer the sultan of swat.  But I still play tag. EB and I play tag all the time -- but not that kind of tag: We play email tag and phone tag.  I avoid answering calls from her when I can -  she always loses at phone tag.

#phonetag-loser

Anyway, my grandma made the greatest hash in the world but took her recipe with her to that great kitchen in the sky. So, no matter how often EB and I play tag, I won't get any more of my grandma's amazing hash. But when I was a kid, after a hot, sweaty, summer game of tag, I'd go into her non-air conditioned house, sweaty and dirty, and swill down 4 glasses of Grape Kool-Aid and a big plate of hash. Hash after playing tag is called hashtag..

#hashtag

But a hashtag is something different. A hashtag looks like #cloudeight. On social media sites and in micro-blogging (and you can look that up) a hashtag helps keep things organized in groups. Neither EB nor I are big fans of hashtags, but TC is a big fan of hash. #realhash with meat and potatoes and grandma's love!!

#yummy

#enough-already

I know you all want to know more about hashtags, so you might want to read Mashable's Beginner's Guide to Hashtags.

#da-end
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We hope you have enjoyed this issue of InfoAve Premium. Thanks so much for your support and for being a Premium subscriber.

Have a great weekend.

Darcy & TC
Cloudeight InfoAve Premium - Issue #826
Volume 16 Number42
August 9, 2019

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