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This page was last updated on October 14, 2016 at 11:41 AM U.S. Eastern Daylight Time

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If you didn't receive a particular issue listed here, you should check any spam filters you might have, or check with your ISP to see why the didn't deliver your newsletter to you. We can only send your newsletter, we cannot guarantee your ISP will deliver it to you. Many ISPs, use arbitrary content filtering, which means, simply, that their spam filters delete email which contains certain content. Content that can cause ISPs to censor your incoming mail include certain words (perhaps "spyware", "virus", "Trojan", "hijacker", etc.) certain colors of text, or phrases such as "click here"," special price", etc.). This kind of spam filtering borders on censorship. In our newsletter we routinely deal with subjects like Trojans, hijackers, viruses, etc. And while we try to avoid certain phrases like "special pricing" or "click here" we sometimes forget and include these phrases as a matter of course. We don't think ISPs have the right to meddle with your email for any reason - if an email is addressed to you, it should be delivered to you and you should be the one to determine whether it is spam or not - not your ISP. But we're not going to change the way the world is, we have to live in it just like you. So, if you're not receiving your newsletter after we've sent it to you, there can be only two reasons - you have spam filtering software installed an it is deleting it - in which case you need to configure your spam filtering software to allow our newsletter, or, your ISP is not delivering your newsletter to you, in which case you need to contact your ISP and discuss this situation with them. Please remember, if your ISP is delivering some newsletters but not all newsletters from us, this is indicative of "content filtering" (censorship) and you need to address this with your ISP.

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